Official Crystal Web ADSL performance feedback thread Part 2...

Are you satisfied with your Crystal Web account?

  • Total voters
    126
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Anthro said:
Emails going out in staggered form ?
Don't have my email as of yet (fresh sign up)
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Yes, we don't want to kill the mail server. But can you PM me your details quick and I'll double check for your account?
 
Got my new details. That randomly generated number on the account name... I wanted #1! lol

On another note CW, is your portal going live at 00.01 tonight, or later on, or only Monday?
I only ask as i know there will be people on here posting at 00.01am saying where's the portal. :p
 
Phinix said:
Got my new details. That randomly generated number on the account name... I wanted #1! lol

On another note CW, is your portal going live at 00.01 tonight, or later on, or only Monday?
I only ask as i know there will be people on here posting at 00.01am saying where's the portal. :p
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Haha, this was phase 1 of the work. Phase 2 which is the completed customer portal will be released very early next week.
 
We are having some problems with news server authentication problems which are busy being repaired. Apologies to all news users
 
Also just received my details...

btw: your live support rocks - hope you can keep it up!
 
If first impressions are anything to go by, your streaming performance on YT is BOSS

I've NEVER seen any account buffer that fast - not even my 4x4MB bonded MWEB lines
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I see my account is active already? Is that right? :confused:

Want to leave for the next 48 hours... just my wife at home - so can't switch over at 12pm...

Happy if its active now and deducts from next months limit.
 
xrapidx said:
I see my account is active already? Is that right? :confused:

Want to leave for the next 48 hours... just my wife at home - so can't switch over at 12pm...

Happy if its active now and deducts from next months limit.
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its active now to reduce headaches on provisioning around midnight
 
xrapidx said:
I see my account is active already? Is that right? :confused:

Want to leave for the next 48 hours... just my wife at home - so can't switch over at 12pm...

Happy if its active now and deducts from next months limit.
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Your account is active, and usage will not count towards next month. It's our freebie to you.
 
Paul Hjul said:
its active now to reduce headaches on provisioning around midnight
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Yeah.. chatting to support, they good - I'm going to throttle the PC before I leave anyay...much easier for my wife to change the throttle than the account.
 
Crystal Web said:
Your account is active, and usage will not count towards next month. It's our freebie to you.
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Thanks :) Out of interest, are you guys going to implement some sort of credit card payment gateway? I don't have the balls to trust that much in SA :p
 
xrapidx said:
Thanks :) Out of interest, are you guys going to implement some sort of credit card payment gateway? I don't have the balls to trust that much in SA :p
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Yes, the gateway will be released shortly after the new site releases next week.
 
If somebody who uses news could please give it a spin and hop onto live chat a trusty support staff member will be very happy
 
Hi,

No user details received yet... ? :(

Support said 15 minutes an hour ago

Dion
 
Paul Hjul said:
If somebody who uses news could please give it a spin and hop onto live chat a trusty support staff member will be very happy
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On it now, working fine after a brief authentication snag :) Hopped on to live chat and informed them :)
Time to catch up on some "news"
 
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