It's actually had me working constantly on how, where, when I can recreate this, to fix if need be.
We need to know a ton of variables before we can diagnose a network related fault, and just because we're not acknowledging every post doesn't mean we're not working hard behind the scenes. We truly are. I personally can't replicate a lot of the reported issues, which is par for the course with 90% of reported problems in that they're either isolated in time or location, or unrelated to us. So give us a chance to investigate properly, and if a fix is needed, we will implement it. You have my word in writing on that one. I know of two issues right now that have been reported to be fixed. Slower than expected http downloads on single threaded connections (multi-threading mostly solves this for now) and slow NNTP which we're trying to diagnose 100% before making any definitive changes or statements about.
Know this: no intentional shaping is being applied right now - if there are the symptoms of shaping being experienced, we will always investigate and look to fix it if the fault lies with us. We never have been, and never will be shy to admit any issues, and there apparently are a couple issues we need to address, which may by the looks of things be our fault. If it is, and I can confirm as such, we'll address it for you.