Official Crystal Web ADSL performance feedback thread Part 2...

[Heisenborg]

A substantial change which we'll communicate directly about tomorrow. Trust me, the reports from you guys did not fall on deaf ears...

 

[Heisenborg]

May not just be a single ISP, even EU and US are having issues with D3 lag:
http://www.vg247.com/2015/01/19/players-are-reporting-major-lag-in-diablo-3-blizzard-investigating/

On my CW account it lags. Switching over to my openweb account directly after and its perfectly fine

 

[Drifter]

On my CW account it lags. Switching over to my openweb account directly after and its perfectly fine

Switching to a new account would be the same as a port reset. Leave it on your openweb account for a while, and then check again.

 

[Heisenborg]

Switching to a new account would be the same as a port reset. Leave it on your openweb account for a while, and then check again.

Im talking from experience, multiple times. A router reset with CW had no effect, still stays around 300msec

 

[titeroper]

On my CW account it lags. Switching over to my openweb account directly after and its perfectly fine

Sorry to hear that Rakabos3. I'm just bringing in the bigger picture for some users to which this issue may be non-ISP related

 

[Sinbad]

I was seeing severe lag spikes last night... 1800ms at times.

 

[ToxicBunny]

Where is my email? HMMM?

 

[alchamy]

The issue with gaming latency forced me back onto an IS account as well. Upon investigation I found that the spikes are caused by some kind of shaping on the "size" of the stream. At <10000 Bytes/sec it is fine without problems but at somewhere between 12000-15000 Bytes there is a definite shaping effect with dropped packets and/or queuing resulting in significant lag spikes. This becomes very apparent in Blizzard games like WoW & Diablo while in parties/raids.

 

[Heisenborg]

CW needs to really sort this out now

 

[Electric]

CW needs to really sort this out now

They really needed to sort this out months ago when so many of us had the same problems.

 

[Heisenborg]

They really needed to sort this out months ago when so many of us had the same problems.

I signed up recently, CW, promised to fix it, so lets see

 

[Seeyou]

Sooo... announcement time?

 

[Rohan]

Elder scrolls online is also not playable on CW, but it's fine on WA. Would love not to have to pay for the extra account just for gaming.

 

[HowTo]

Gaming currently is not well with CW.
I have 4 different ISP account backup.

I only play currentl one game D3 from Blizzard.

Strange but true when i switch over from CW to my backup account then gaming is fine.
We are currently a couple of guys that play D3 and they all have CW account.

 

[WKJ?: Midget]

Still no announcement?

 

[Seeyou]

The tumbleweeds in here sure are pretty..

 

[DoubleT]

Meh - another day passes and We still cant game on this ISP. Each day its said to one day be fixed - Quite nonsense honestly. I primarily game on my line, So whats the point? Service is not up to standard sadly...

 

[Seeyou]

Anyone taking any bets on whether or not the announcement is that they're switching to IS?

 

[slvR]

Anyone taking any bets on whether or not the announcement is that they're switching to IS?

if your bet is that they're changing to IS ill take it, I bet they're doing exactly what they said - creating a dual/symmetrical network over 2 existing providers.

 

[Seeyou]

if your bet is that they're changing to IS ill take it, I bet they're doing exactly what they said - creating a dual/symmetrical network over 2 existing providers.

I'm quite interested to know how that's going to work. Different types of traffic over different providers? Could be cool if it works as advertised.