Official Crystal Web ADSL performance feedback thread Part 2...

[ghostR]

Oh right. I see.

Would you like a free trial with that? :erm:

 

[Madaboutbullterriers]

I would like to know do I have up until the 20th of this month to cancel for this month's end or do I have to stay until the end March?

 

[Crystal Web]

I would like to know do I have up until the 20th of this month to cancel for this month's end or do I have to stay until the end March?

You can cancel any time before the 19th for all accounts at the moment. You're not locked in for a calendar month.

 

[Madaboutbullterriers]

You can cancel any time before the 19th for all accounts at the moment. You're not locked in for a calendar month.

Thank you & thanks for the great service - in the words of that famous movie - I will be back
Do I just do that via e-mail or must I go through your website?

 

[Crystal Web]

Customers in Randburg may be pleased to know that Telkom are doing permanent upgrades in that area today to resolve a major persistent issue.

 

[Crystal Web]

Thank you & thanks for the great service - in the words of that famous movie - I will be back
Do I just do that via e-mail or must I go through your website?

Drop a mail directly to the billing team on [email protected] and they'll manage the process for you.

 

[Sinbad]

Customers in Randburg may be pleased to know that Telkom are doing permanent upgrades in that area today to resolve a major persistent issue.

Can you pizzle-em me some deets plox?

 

[Crystal Web]

Can you pizzle-em me some deets plox?

Major upgrade and replacement of cables and equipment in Randburg - little thin on the rest of the details I'm afraid.

 

[Sinbad]

Major upgrade and replacement of cables and equipment in Randburg - little thin on the rest of the details I'm afraid.

Know which exchanges are affected?

 

[Crystal Web]

Know which exchanges are affected?

No, but the notices state Randburg in general and considering it's cable and equipment it probably extends to a fair portion of the network there.

 

[ghostR]

Can't see randburg on the latest updates?

 

[Crystal Web]

Can't see randburg on the latest updates?

NN0034928

 

[ghostR]

NN0034928

Found it! Ahh, They did it during the early hours of this morning to avoid service outages during the day.

 

[ghostR]

Seems to be faults popping up through gauteng caused by the metro ethernet infrastructure failing too.

 

[Crystal Web]

Found it! Ahh, They did it during the early hours of this morning to avoid service outages during the day.

ETTR 5 hours, so may have had an impact, but yeah, they're getting better at this whole planning thing.

 

[Crystal Web]

Seems to be faults popping up through gauteng caused by the metro ethernet infrastructure failing too.

Appears to be isolated to voice services for the time being, but extending outside of Gauteng now too.

 

[ghostR]

ETTR 5 hours, so may have had an impact, but yeah, they're getting better at this whole planning thing.

Glad someone has noticed the efforts which the planning dept goes through

 

[ghostR]

Appears to be isolated to voice services for the time being, but extending outside of Gauteng now too.

Lenasia data service has gone down too now.

 

[Sinbad]

Glad someone has noticed the efforts which the planning dept goes through

ooo... hello there.

So tell me... Someone in my suburb has 40mb vdsl. They're like 1km from my house.
When can I have an msan and vdsl please?

(biltong bribery offered)

 

[ghostR]

ooo... hello there.

So tell me... Someone in my suburb has 40mb vdsl. They're like 1km from my house.
When can I have an msan and vdsl please?

(biltong bribery offered)

What type of biltong?