Official Crystal Web ADSL performance feedback thread Part 2...

[slvR]

In that case I guess your data rolled over - the freebies were handed out in January IIRC?

ya

 

[getafix33]

I received an email yesterday resetting my cap back to 100gb. HAd to enter a new username.

 

[Madaboutbullterriers]

I have decided to stay with you (for the time being anyway) Too much of a risk to take with the free 1 million megs from Vox - I am very happy with my account so far & don't want to fix something that isn't broken (apart from sometimes having issues with streaming!!)

 

[DJ...]

Capped data doesn't yet roll over. Can you PM me your details so I can take a look?

 

[DJ...]

I received an email yesterday resetting my cap back to 100gb. HAd to enter a new username.

Yup. We gave all capped customers a cool freebie yesterday, and we also introduced free midnight data on a trial basis...

 

[MickZA]

Yup. We gave all capped customers a cool freebie yesterday, and we also introduced free midnight data on a trial basis...

Funny, I haven't seen anything:

Date/Time: 17-02-2015/03:46:46
UserName: crystalweb*****@crystalpremium.co.za
Total Sent(Mb): 11163.24
Total Received(Mb): 47705
Total Combined (Mb): 58868.24
Cap (Mb): 102400
% Cap Used: 57.49%

... was this only for the freebie accounts?

 

[DJ...]

You'll need to PM me your details so I can check for you...

 

[Yuu]

... was this only for the freebie accounts?

No, it was sent as a separate email about the news and it does not show currently in the usage info. But PM the boss anyway .

 

[MickZA]

You'll need to PM me your details so I can check for you...

Done.

 

[OMB]

yah i get the emails

and i cant login to the client portal,when i log in the screen just refresh and ask me to enter my password again


cuz with the 100gb i won

havent used it in that month(tho i activated it),and support told me i wont get billed for it,the comeing months only if i allow them/sign up for a new one i will go on with it
but still get the reports and i have my data left so just asked

must.resist

 

[MickZA]

No, it was sent as a separate email about the news and it does not show currently in the usage info. But PM the boss anyway .

... I did get the mail but missed it in the nightly reports - what can I say, I'm not a youngster any more.

Good thing this topic came up though otherwise I would shortly have been complaining about my account not authenticating

 

[Yuu]

... I did get the mail but missed it in the nightly reports - what can I say, I'm not a youngster any more.

Good thing this topic came up though otherwise I would shortly have been complaining about my account not authenticating

, not a youngster but a wise person nevertheless

 

[ZinSA]

Anyone else having http download problems?

Have been on 30 - 50% all day. Expected it to be full line speed at 22:00.

Looks like the honeymoon is over

 

[Manemarak]

Sad... can't stream 4k videos
Although can stream now up to 1440p

So far so good, no issues, fast and decent

✓ milk ✓ butter ✓ bread

 

[Thestealth]

Sad... can't stream 4k videos
Although can stream now up to 1440p

So far so good, no issues, fast and decent

✓ milk ✓ butter ✓ bread

Where are you streaming 4k from?

 

[ZinSA]

Downloads went down to 40bytes/sec

 

[Manemarak]

Where are you streaming 4k from?

https://www.youtube.com/watch?v=0vrdgDdPApQ

and select 4k?

 

[slvR]

reported to engineers

 

[CataclysmZA]

What's the status on the HTTP download fixes? A 50MB Steam client update hovered at 1.1Mb/s on a 4Mb line for me.

 

[ryu]

could you guys send those usage emails a little later in the morning ? 3:48am is a bit early to be hearing mail alerts