Official Crystal Web ADSL performance feedback thread Part 2...

Are you satisfied with your Crystal Web account?

  • Total voters
    126
Status
Not open for further replies.
Crystal Web said:
I'm guessing Western Cape?

I identified the issue there and we resolved it without anyone really noticing (we thought). Our new systems will soon do this automatically which is quite cool.

Very glad to hear that you're a happy Crystal Web subscriber. :)
Click to expand...

hi there

actually morningside sandton :) much better tonight
 
Just used your test account - real cool on NNTP - full line speed.
OK this was your top unshaped business account. Just 1 issue - does the cap not get enforced?...
Total Sent(Mb): 44.49
Total Received(Mb): 1993.33
Total Combined (Mb): 2037.82
Cap (Mb): 1024
% Cap Used: 199.01%

Luckily I stopped myself.....
 
Quite happy with the home capped account (Note home, not business free), FTP speeds could be faster (generally hovered around 10mbit instead of the 17 I'm used to) at any testing hour. I did find that the realtime services (web browser download, elder scrolls online installer, streaming via plex from overseas) worked great at all times.

It feels like with CW the things that would upset you being slow are, at all times, fast but what you do with being a bit slower is.

Their stellar support and that small sacrifice will probably pull me away from afrihost
 
Surv0 said:
Hi, do you think the new applications are going to get sorted today? I signed up 2 days ago and nothing yet. I wanted to activate 1 June, but now thinking of moving it to 1 May.
Click to expand...

Pushing very hard for today's deployment. Yesterday's announcement and surge in uptake has made it necessary, so we're all working insane hours to get this tested and deployed at the moment. I do apologise for the delay, but 48 hours does not sound right at all - can you PM me your name and email and I'll follow up for you?
 
Last edited:
Just want to say I am glad that a company worth supporting is being supported. I am just really hoping that a year down the line we don't have an Afrihost situation, but you guys also seem to have good foresight so I'm 90% sure that won't be an issue. Good luck!
 
Gatsby said:
Just want to say I am glad that a company worth supporting is being supported. I am just really hoping that a year down the line we don't have an Afrihost situation, but you guys also seem to have good foresight so I'm 90% sure that won't be an issue. Good luck!
Click to expand...

Well currently CW is the only ISP that has the standard of support I expect, it does remind me of the early Afrihost and WebAfrica days.
 
Crystal Web said:
Not even remotely from a general network perspective.
Click to expand...

While I've got you here, I was wondering if you guys have any thoughts about starting a bank? After a day of frustratingly bad service I thought it couldn't hurt to ask!
 
mister said:
While I've got you here, I was wondering if you guys have any thoughts about starting a bank? After a day of frustratingly bad service I thought it couldn't hurt to ask!
Click to expand...

I already feel like a bank. :D
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X