Official Crystal Web ADSL performance feedback thread Part 2...

Are you satisfied with your Crystal Web account?

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Hey CW.... so the next game to hit the radars becomes available for preloading today... (Witcher 3)

So assuming I don't have a hiccup like I did with GTA, if I let it run in the wee hours of the morning, all should be ok?
 
PhreeMe said:
Hey CW.... so the next game to hit the radars becomes available for preloading today... (Witcher 3)

So assuming I don't have a hiccup like I did with GTA, if I let it run in the wee hours of the morning, all should be ok?
Click to expand...

We also have some spare capacity for premium subscribers during business peak at the moment, so you can fire it off whenever now. To be honest we're hitting highest peak at 6pm and around midnight when everyone's downloads are firing off, so we've upped capacity further and it means we have some spare during the day for now for this sort of thing as well.
 
Oreomitch said:
I'm finding that my PopcornTime (ala Torrent streaming) viewing is poor between 00:00 and 02:00. Aren't the shaping rules lifted between 00:00 - 06:00?
Click to expand...

There are no set rules per say. It's all about demand, and there's a lot of it at the moment at midnight, which we've encouraged and is great. We'll be making some changes on this front in the coming weeks on condition that we can get the new pricing from Telkom finalised (if that happens).
 
PhreeMe said:
Hey CW.... so the next game to hit the radars becomes available for preloading today... (Witcher 3)

So assuming I don't have a hiccup like I did with GTA, if I let it run in the wee hours of the morning, all should be ok?
Click to expand...

Its been available for preloading from gog since yesterday :)
 
Crystal Web said:
We also have some spare capacity for premium subscribers during business peak at the moment, so you can fire it off whenever now. To be honest we're hitting highest peak at 6pm and around midnight when everyone's downloads are firing off, so we've upped capacity further and it means we have some spare during the day for now for this sort of thing as well.
Click to expand...

Thanks for the heads-up. Appreciate it!
I'll try manage this one a little better.... bit during "day" and some during the evening.
 
I've fired off 6 newshost downloads the last 2 days, 5 of them failed, anyone else getting the same or willing to share how they have better results? I'm using the CW News server and usenet crawler.
 
Bighit said:
I've fired off 6 newshost downloads the last 2 days, 5 of them failed, anyone else getting the same or willing to share how they have better results? I'm using the CW News server and usenet crawler.
Click to expand...

getting the same on most articles on CW, IS and Astraweb for some reason. Some as new as an hour old.
 
Crystal Web said:
There are no set rules per say. It's all about demand, and there's a lot of it at the moment at midnight, which we've encouraged and is great. We'll be making some changes on this front in the coming weeks on condition that we can get the new pricing from Telkom finalised (if that happens).
Click to expand...

Your website clearly states that after-hours is unshaped? That's false advertising if you still shape according to demand after-hours.
 
http://www.speedtest.net/my-result/4355059896

Doesn't appear to be anything too bad in the trace, but getting this throughput on my 20MB

Tracing route to www.mybroadband.co.za [197.242.89.170]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 16 ms 18 ms 7 ms 196-215-220-1.dynamic.isadsl.co.za [196.215.220.1]
3 46 ms 13 ms 20 ms cdsl1-umh-gi0-0-0-3102.ip.isnet.net [196.38.74.245]
4 81 ms 37 ms 71 ms cdsl1-umh-bd150.ip.isnet.net [196.26.210.192]
5 81 ms 106 ms 57 ms mi-za-umh-p7-ten-0-0-0-1.ip.isnet.net [168.209.93.203]
6 75 ms 65 ms 76 ms mi-za-umh-gsrpe1-ge-1-0-4.ip.isnet.net [168.209.39.162]
7 67 ms 55 ms 47 ms 197.96.148.73
8 72 ms 42 ms 43 ms 196.34.90.125
9 61 ms 64 ms 23 ms CORE.GP-CN-HET-MEE-1.TO.GP-HV-ICT-MEE-1.DFA.P2P.10G.za.africainx.net [41.84.13.66]
10 161 ms 131 ms 74 ms 41-66-132-246-f6.HET001-CPE-1-to-GP-CN-HET-MEE-1.africainx.net [41.66.132.246]
11 123 ms 97 ms 159 ms core-access-switch1.jnb1.host-h.net [197.189.193.1]
12 22 ms 40 ms 86 ms row-access-switch1-row3-4.jnb1.host-h.net [197.189.193.36]
13 46 ms 38 ms 63 ms 197.242.89.170
 
Internet crawling tonight for some reason. On capped account and 20Mbps line, yet struggling to watch a youtube vid on 480p without buffering. Based in CPT - Anyone else with the same issue?
 
Ripstorm said:
Internet crawling tonight for some reason. On capped account and 20Mbps line, yet struggling to watch a youtube vid on 480p without buffering. Based in CPT - Anyone else with the same issue?
Click to expand...

Yes, in Cape Town Brackenfell too Vredekloof side. Youtube was painful an hour ago, but working all happily now, struggled at 240p about 15 minutes ago though on a 4mb line. 480p working without buffering now though. Tried restarting router, different PCs too.
 
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