Official Crystal Web ADSL performance feedback thread Part 2...

Are you satisfied with your Crystal Web account?

  • Total voters
    126
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Davedes said:
Found the problem, damn iCloud backup on an iPad. Latency and speed back to normal.
Click to expand...

This is most definitely one of the most common causes to this issue, along with Skydrive/Google Drive uploads.

Glad to hear that the issue is sorted :)
 
Davedes said:
Found the problem, damn iCloud backup on an iPad. Latency and speed back to normal.

So you recommend cutting upload speed on my router to 50%?

This won't have any affect on any online gaming right?
Click to expand...

a couple of guys on this forum are probably itching to give you some advise on how to eliminate the problem of iCloud backups on the iPad
but haters got to hate

;)
 
Crystal Web Stephan said:
It depends, Will it restrict upload speeds on all devices as a whole or specific devices?
Click to expand...

I can only restrict all uploads on my router. Funny enough I had QoS for that particular device set to low priority yet it still used full upload bandwidth.

Think the moral of the story here is don't use Telkom routers.
 
Davedes said:
I can only restrict all uploads on my router. Funny enough I had QoS for that particular device set to low priority yet it still used full upload bandwidth.

Think the moral of the story here is don't use Telkom routers.
Click to expand...

Join the pfsense master race
 
Performance is really fluctuating a lot lately

Watching Youtube through the PS3 and it's constantly dropping to 240p before going to 720p. Very rarely hits 1080p which it used to.

Are there any issues?
 
DuckKnuckle said:
Performance is really fluctuating a lot lately

Watching Youtube through the PS3 and it's constantly dropping to 240p before going to 720p. Very rarely hits 1080p which it used to.

Are there any issues?
Click to expand...

Hi DuckKnuckle,

Please could you hop onto live chat support on our website and ask the agent to run through some diagnostics with you, So we can see where the issue is coming in.
 
I'm following this thread with great interest...

These home uncapped accounts that say you must schedule your downloads after hours, yet when someone does that they still flagged for high usage?

Can someone explain that to me please?
 
Crystal Web Stephan said:
We'll need to run some testing on our side with regards to this specific game, Hopefully this will be resolved very soon...
Click to expand...

Out of curiosity, (I know it killed the cat:D), but how would one go about testing the connection when there is an issue like this?

The reason I ask is, I am a PC gamer, and I will run a WinMTR to the server if I have an issue. Is there something similar for consoles?
 
techead said:
I'm following this thread with great interest...

These home uncapped accounts that say you must schedule your downloads after hours, yet when someone does that they still flagged for high usage?

Can someone explain that to me please?
Click to expand...

Hi techead,

You can read more about our different products on our FAQ Page - http://crystalweb.co.za/faq.php

The user whom I believe you are referring to, Chose a Home Uncapped Basic account meant for entry level internet users which is where the problem comes in. Our Home Uncapped Premium is better suited for downloaders, as advertised under the Home Premium FAQ and Respective Product Page.

If you have any further questions, Please direct them at our Live Chat or email support channels who can give you an answer immediately, as we man these forums as and when we can and are not always available for immediate comment.
 
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