Official Crystal Web ADSL performance feedback thread Part 2...

[Surv0]

WA having similar issues, I think there is an IS problem somewhere.

 

[crackersa]

any idea on when we will be able to pay by credit card?

 

[whatwhat]

any idea on when we will be able to pay by credit card?

Use SnapScan to pay for your invoice.

 

[Madaboutbullterriers]

Having terrible issues streaming last night hope it gets sorted soon

 

[Rohan]

Browsing and streaming seems to be very sluggish the last few days

 

[thewusman]

Having terrible issues streaming last night hope it gets sorted soon

Same. Netflix very grainy at times and SD quality at best - used to HD on 20mbps VDSL. Let's hope this gets sorted soon.

 

[Crystal Web Support]

Same. Netflix very grainy at times and SD quality at best - used to HD on 20mbps VDSL. Let's hope this gets sorted soon.

You definitely should not be experiencing any issues on Streaming services whatsoever. Please report this to support so we can look into what's causing this.

 

[Thestealth]

Just closed a chat session with support (person on the other side went quiet/awol). I'm experiencing buffering with Hulu, I'm on home premium - where to start looking?

 

[Type RSA]

Yeah streaming has also been a bit crappy for me. Luckily I am house sitting at the moment. So hoping that the issue will be gone by next week.

 

[Orihalcon]

CW...

This is now the second day I get home before 17:00 and my streaming being limited to a flat rate of 200kB. Yes. Limited. Throughput is not erratic or spikey, it is flat line limited. Other ISP accounts work fine.

I can also bet that at 17:00 it will return to normal.

This is a home capped account, if you limit streaming in business hours then what is the point of this account?

I've raised this issue before with support.

I would appreciate a response as to why this is happening please.

 

[Orihalcon]

CW...

This is now the second day I get home before 17:00 and my streaming being limited to a flat rate of 200kB. Yes. Limited. Throughput is not erratic or spikey, it is flat line limited. Other ISP accounts work fine.

I can also bet that at 17:00 it will return to normal.

This is a home capped account, if you limit streaming in business hours then what is the point of this account?

I've raised this issue before with support.

I would appreciate a response as to why this is happening please.

And as true as bob at exactly 17:00 my speed increases on my monitoring from 200kB to max line speed.

Would really like to understand this CW.

 

[crackersa]

Use SnapScan to pay for your invoice.

No thanks. Won't support standard bank

 

[Thestealth]

WinMTR Stats - Lots of buffering on Hulu: Any thoughts?

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 756 | 756 | 0 | 0 | 2 | 0 |
| No response from host - 100 | 151 | 0 | 0 | 0 | 0 | 0 |
| cdsl2-ctn-vl2473-ipc.ip.isnet.net - 1 | 753 | 752 | 9 | 46 | 306 | 118 |
| vlan2473.cdsl2-ctn.isdsl.net - 1 | 753 | 752 | 8 | 18 | 127 | 9 |
| 196.35.115.136 - 1 | 753 | 752 | 8 | 19 | 221 | 9 |
| mi-za-cpt-p8-te0-7-0-0.ip.isnet.net - 0 | 756 | 756 | 8 | 18 | 131 | 9 |
| css1-ctn-gi0-1.ip.isnet.net - 1 | 753 | 752 | 9 | 18 | 127 | 9 |
| 196.36.84.154 - 0 | 756 | 756 | 8 | 20 | 153 | 9 |
|CORE.GP-CN-HET-MEE-1.TO.GP-HV-ICT-MEE-1.DFA.P2P.10G.za.africainx.net - 1 | 753 | 752 | 26 | 37 | 208 | 26 |
|41-66-132-246-f6.HET001-CPE-1-to-GP-CN-HET-MEE-1.africainx.net - 0 | 756 | 756 | 26 | 36 | 151 | 30 |
| core-access-switch1.jnb1.host-h.net - 0 | 756 | 756 | 26 | 37 | 148 | 28 |
| www417.jnb1.host-h.net - 0 | 757 | 757 | 26 | 36 | 173 | 27 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

 

[Type RSA]

Support on here used to be epic. Hope I did not make a mistake. But at least I heard things are going better AH at the moment. Might be moving back there. I also noticed the reduced speeds on streaming.

 

[draakie]

i think its because everybody jumped ship to CW now the network is congested, or the cant handle the overflow now.
ill try out mweb seen that everybody left there maybe they not so congested anymore

 

[sand_man]

i think its because everybody jumped ship to CW now the network is congested, or the cant handle the overflow now.
ill try out mweb seen that everybody left there maybe they not so congested anymore

I think you over estimate the potential impact the myBB community has on an ISP.

 

[karnuffel]

I found torrents to run better last night (120kB/s at around 10) but it seems other users are battling with streaming now...

 

[Crystal Web Support]

i think its because everybody jumped ship to CW now the network is congested, or the cant handle the overflow now.
ill try out mweb seen that everybody left there maybe they not so congested anymore

Most definitely not correct - We have upgraded our network since winning the ISP survey however most ISPs are waiting for the IPC upgrades from Telkom which were supposed to be done earlier this month.

We have also further upgraded Durban and JHB IPC a short while ago. CT does not have any spare capacity till the Telkom Upgrades come in unfortunately.

 

[Electric]

i think its because everybody jumped ship to CW now the network is congested, or the cant handle the overflow now.
ill try out mweb seen that everybody left there maybe they not so congested anymore

I think it's because they never had the capacity to start with.

 

[Paparazzi]

I think it's because they never had the capacity to start with.

Troll alert!