Electric
Honorary Master
Why should anyone pay more for CW when they can get a product that works for less?
This is the exact issue.
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Official Crystal Web ADSL performance feedback thread Part 2...
- Thread starter Crystal Web
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Why should anyone pay more for CW when they can get a product that works for less?
This is the exact issue.
Sinbad
Honorary Master
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Which would that be? I have not had an isp account that comes close to my CW account.
Electric
Honorary Master
VOX outperforms CW 100%.
AH when I had CW generally also outperformed.
When I had Telkom uncapped, it still did as advertised.
sand_man
Honorary Master
Vox is rubbish man!! What you talking about!! 
Electric
Honorary Master
Vox is rubbish man!! What you talking about!!
You are correct, I don't know why I put that there.
Vox are rubbish.
Dipro
Well-Known Member
Apparently it's the ASSIA system....... well, they can stick it up their ASSIAs and give me back my 2mb !
CW Line Techies just replied with this:
"You cannot have the assia system switched off on your line, We can however pull strings at telkom and get them to increase your sync speed"
Let's hope that this can indeed happen for me !I will update once I have more info on this !
Well, my decision to move to CW and also my decision to move my telephone line over to CW is reaping rewards over and over again !
I am happy to announce, after some amazing help from Stephan, the Jedi Master himself, that my line speed has now returned to 8.5mb down !!!
(Some history: my line was 8.5mb down for almost 2 years, then Telkom moved over to the "automated line speed" and my line went to 6.5mb. Which drove me nuts as it didn't make sense as my 8.5mb was perfectly stable).Does happy dance in the privacy of his own home with Wife looking at me like I am completely crazy !!!
TRUST ME........ CW IS THE BEST ISP IN SOUTH AFRICA without any doubt in my mind !!!!
Keep up the good work chaps and may the force always be with you !!!
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Well I'm on Afrihost tonight because my heavily chlorinated brown water capped account is performing like a dog on all services including downloads and streaming.
Have had to buy some Afrihost bandwidth (cough, spit) but it's flying. Full http download speeds on 20mbps VDSL instead of 1/10th.
Not much more of this I can take tbh.
I just want the old CW back from last month
Have had to buy some Afrihost bandwidth (cough, spit) but it's flying. Full http download speeds on 20mbps VDSL instead of 1/10th.
Not much more of this I can take tbh.
I just want the old CW back from last month
Orihalcon
Expert Member
Tick tock. 3 days till the weekend.
Hoping for a flawless experience again come next week.
While streaming on my AH capped account is MUCH better at present, gaming and voip on TS and Mumble is absolute horse dung. 32% packet loss and crappy pings vs having bad streaming. I'll take the latter thank you...for now.
Hoping for a flawless experience again come next week.
While streaming on my AH capped account is MUCH better at present, gaming and voip on TS and Mumble is absolute horse dung. 32% packet loss and crappy pings vs having bad streaming. I'll take the latter thank you...for now.
Orihalcon
Expert Member
Bloody hell. 110kB throughput on YouTube streams on Home Capped account on 4mb line.
Geez.
Geez.
Orihalcon
Expert Member
Negatory.
Only the basic uncapped account is governed by the star rating system.
Downloads might still be shaped during business hours however if needed. Streaming should never be effected on that account.
Mephisto_Helix
Resident Postwhore
Anyone else having sluggish streaming (if at all) and very slow loading, local and international?
Orihalcon
Expert Member
Yes and yes.
From what I've seen with my testing - home capped account - the YouTube (I specifically test this as I use it the most) performance drops to hell at 08:00, comes back to full speed at 17:00, then drops to hell again at 20:00 and back up to full speed around 22:00.
And this is due to the account type or shaper or what the hell governs these accounts. Honestly infuriates me to no end. Only reason I'm sticking it out so far is the gaming performance is flawless. Which is something I've not had on my previous ISPs.
It is ridiculous to have to buy a premium uncapped or business class account to watch YoutTube. Geez.
Almost weekend and the deadline for this uselessness to end.
Actually I'm pretty sure it's related to the IPC capacity issue, not the shaper itself.
(Which is still unacceptable, but yeah..)
Mephisto_Helix
Resident Postwhore
I can't even game since last night, my latency is through the roof ......
Orihalcon
Expert Member
While I do believe the IPC is the root cause of problems, the symptoms I'm seeing is shaping on the data coming through.
I tested this the last few days;
I load up a 2560p video at 16:55 - massive thing so I know it will keep running for a good while - and watch my bandwidth graph. The graph is a flat 120kB odd download line. No spikes. No fluctuations. That points to a limiter being used to curb data. At 17:00 that graph immediately jumps to full 4mb line speed 445kB odd and stays there at a flat rate.
So the limits get removed at 17:00 on home capped accounts.
Another test I did was with windows updates - kicked it off at 23:45. Again bandwidth graph was limited to 100kB odd. At 00:00 it jumped to 450kB odd. I know that windows updates are sometimes classified as p2p so I think it was limited on that protocol. While that sucks, I can at least understand it. Unfortunate that Win Updates are p2p and that they have to shape it till 00:00 on a home capped account. Anyway. I can live with the updates being shaped. NOT streaming and video content.
Again, I agree, that IPC is the root cause of them having to shape bandwidth throughput. However it is still some kind of shaping being done.
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Orihalcon
Expert Member
Damn. I've luckily not experienced any bad gaming. When the latency goes skyward again, run a WinMTR to the gaming server IP and post results.
For the last 2 weeks or so, I've accepted that I cant do much of anything at all in the evenings. Not exaggerating, just saying. Gaming seems to work at least, but streaming of any kind (and browsing to a large extent) is out of the question. I love paying top dollar for that. Really.
Mephisto_Helix
Resident Postwhore
Orihalcon
Expert Member
| cdsl2-umh-gi0-0-0-3202.ip.isnet.net - 4 | 55 | 53 | 115 | 129 | 159 | 126 |
This should be the jump to the IPC link. And yes...this should be around 20ms. Your average is 129ms. Add in your are playing overseas and this a big no no.
Hopefully CW can use your results to look into the problem.
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