OpenWeb ADSL Feedback Thread

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Guys, How is Openweb's overall speeds during business hours on the Silver and Gold Uncapped? I realise it's down to how busy the network is. But how do people feel about these speeds in general?
 
MrBeep

i want to change my current 4mb uncapped that am paying R449 for to the standard uncapped package of R349.

I have logged numerous calls and each time the port has to be reset as the off peak download speeds are always running at 16kbs

Would me going onto the standard uncapped , besides the saving, help with the issue ? After doing the port reset and doing the router reset speeds are excellent for a day or 2.

Thanks
SFW
 
Hi SFW007,

You would need to log a fault with Telkom. When we reset your port, we are requesting a port reset from Telkom. The only reason why we assist with this is to try and make your life easier. But unfortunately it seems in your case an official fault needs to be logged.

Please submit your change request to [email protected]

SFW007 said:
MrBeep

i want to change my current 4mb uncapped that am paying R449 for to the standard uncapped package of R349.

I have logged numerous calls and each time the port has to be reset as the off peak download speeds are always running at 16kbs

Would me going onto the standard uncapped , besides the saving, help with the issue ? After doing the port reset and doing the router reset speeds are excellent for a day or 2.

Thanks
SFW
Click to expand...
 
Thanks will do that

can you request another reset in the meantime Sire
 
Good morning
Anyone else having intermittent IS newserver connections.
Been happening most of the morning.
 
Thanks Zewp
It seem to have fixed itself for now.
I must say that for me it usually works very well.
Today is the first day in a long while with problems :-)
 
My telkom line is finally back up and running :), after 8 dark days :(.
 
Aardvark said:
Spoke too soon down again.
Click to expand...
New Openweb subscriber here :). It's down for me as well :\ Hopefully it gets fixed soon... Urgh I dislike torrents so much.

Edit: UP...and down like a yoyo.
 
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Hey Friends,

There is currently a fault with the IS News Server.

Engineers are attending.
 
Morning Friends,

All should look better now on the IS News Server :)
 
Morning all. I got my line converted on Thursday and signed up for the Open Web Gold package. Signup was quick and easy and within a few hours I was online. Speeds over the weekend was EPIC! Thanks openweb :)

The only thing that I found slightly annoying was the username assigned to me that I use to logon to the portal, I will never remember that.
 
MrBEEP said:
Morning Friends,
All should look better now on the IS News Server :)
Click to expand...

How is anyones IS News Server stuff currently (no matter what I pick to d/l) ? Not getting more than 3-5KB/s on Gold, normal HTTP d/l are flying as expected so my a/c & line all seems fine.
 
Hi Mike

Can you please drop me a mail: [email protected] with your ADSL username.

I will check what is wrong for you

MikeCTZA said:
How is anyones IS News Server stuff currently (no matter what I pick to d/l) ? Not getting more than 3-5KB/s on Gold, normal HTTP d/l are flying as expected so my a/c & line all seems fine.
Click to expand...
 
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