OpenWeb ADSL Feedback Thread

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CrazyPeanut

Active Member
Joined
Nov 6, 2006
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79
Guys, How is Openweb's overall speeds during business hours on the Silver and Gold Uncapped? I realise it's down to how busy the network is. But how do people feel about these speeds in general?
 

SFW007

Expert Member
Joined
Jan 26, 2005
Messages
1,620
MrBeep

i want to change my current 4mb uncapped that am paying R449 for to the standard uncapped package of R349.

I have logged numerous calls and each time the port has to be reset as the off peak download speeds are always running at 16kbs

Would me going onto the standard uncapped , besides the saving, help with the issue ? After doing the port reset and doing the router reset speeds are excellent for a day or 2.

Thanks
SFW
 

MrBEEP

Openweb Representative
Company Rep
Joined
Aug 11, 2005
Messages
5,112
Hi SFW007,

You would need to log a fault with Telkom. When we reset your port, we are requesting a port reset from Telkom. The only reason why we assist with this is to try and make your life easier. But unfortunately it seems in your case an official fault needs to be logged.

Please submit your change request to admin@openweb.co.za

MrBeep

i want to change my current 4mb uncapped that am paying R449 for to the standard uncapped package of R349.

I have logged numerous calls and each time the port has to be reset as the off peak download speeds are always running at 16kbs

Would me going onto the standard uncapped , besides the saving, help with the issue ? After doing the port reset and doing the router reset speeds are excellent for a day or 2.

Thanks
SFW
 

slvRR

Banned
Joined
Jan 13, 2013
Messages
145
Same here, but the level of service with Gold more than makes up for it. I'd recommend it any day :)
 

Aardvark

Well-Known Member
Joined
Nov 19, 2005
Messages
420
Good morning
Anyone else having intermittent IS newserver connections.
Been happening most of the morning.
 

Zewp

Banned
Joined
Sep 3, 2009
Messages
10,655
The IS news server seems very unstable. I often get bad connections to it. However, when it works it works wonderfully.
 

Aardvark

Well-Known Member
Joined
Nov 19, 2005
Messages
420
Thanks Zewp
It seem to have fixed itself for now.
I must say that for me it usually works very well.
Today is the first day in a long while with problems :)
 

slvRR

Banned
Joined
Jan 13, 2013
Messages
145
Noob here. Anyone want to write up a quick Noobs Guide to News Servers for me? What content can one expect on a News Server?
 

MrBEEP

Openweb Representative
Company Rep
Joined
Aug 11, 2005
Messages
5,112
Hey Friends,

There is currently a fault with the IS News Server.

Engineers are attending.
 

MrBEEP

Openweb Representative
Company Rep
Joined
Aug 11, 2005
Messages
5,112
Morning Friends,

All should look better now on the IS News Server :)
 

karnuffel

Expert Member
Joined
Jul 5, 2010
Messages
4,777
Morning all. I got my line converted on Thursday and signed up for the Open Web Gold package. Signup was quick and easy and within a few hours I was online. Speeds over the weekend was EPIC! Thanks openweb :)

The only thing that I found slightly annoying was the username assigned to me that I use to logon to the portal, I will never remember that.
 

MikeCTZA

Expert Member
Joined
Jan 18, 2008
Messages
2,528
Morning Friends,
All should look better now on the IS News Server :)

How is anyones IS News Server stuff currently (no matter what I pick to d/l) ? Not getting more than 3-5KB/s on Gold, normal HTTP d/l are flying as expected so my a/c & line all seems fine.
 

MrBEEP

Openweb Representative
Company Rep
Joined
Aug 11, 2005
Messages
5,112
Hi Mike

Can you please drop me a mail: mrbeep@openweb.co.za with your ADSL username.

I will check what is wrong for you

How is anyones IS News Server stuff currently (no matter what I pick to d/l) ? Not getting more than 3-5KB/s on Gold, normal HTTP d/l are flying as expected so my a/c & line all seems fine.
 
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