OpenWeb ADSL Feedback Thread

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hayted said:
I am the same for P2P: 90% - 100% after 6pm and during the business hours it is around 20% - 25% line speed. I am also on Gold. Sad but better than where I was before.
Click to expand...

Yeah, better than soft caps & throttling....
 
Shaping is dynamic based on how busy the network is at any given time.

hayted said:
I am the same for P2P: 90% - 100% after 6pm and during the business hours it is around 20% - 25% line speed. I am also on Gold. Sad but better than where I was before.
Click to expand...
 
Happy Tuesday OpenWebbers! We will be unshaping the entire network tonight as a FREE Bonus to our loyal OpenWebbers. Tonight we will be doing it a bit differently, based on how long you have been with OpenWeb. Herewith the schedule:

If you have been with us for:

24 months or more, you will be unshaped at 17:10
12 months or more, you will be unshaped at 17:30
Less than 12 months: 19:00

Happy downloading!
 
Hi, I've been using the 4mb silver uncapped and for the past 2 weeks the account has been completely unusable for gaming between 8-5(Dota 2). Switched to a telkom account and everything works fine.
 
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Yeah, but at one point last year I'm pretty sure we were told shaping is always turned off after hours for Gold accounts.

Not a big deal, but that's what I remember anyway.
 
Kindly email [email protected] so that we can investigate

Kwaai said:
Hi, I've been using the 4mb silver uncapped and for the past 2 weeks the account has been completely unusable for gaming between 8-5(Dota 2). Switched to a telkom account and everything works fine.
Click to expand...
 
Shaping is not turned off by default. It is based on how busy the network is at any given time.

The BONUS Unshaped hours are guaranteed to be unshaped.

Nduimiso said:
I thought shaping was turned off at 5pm anyway? Or this for non gold accounts?
Click to expand...
 
MrBEEP said:
Shaping is not turned off by default. It is based on how busy the network is at any given time.

The BONUS Unshaped hours are guaranteed to be unshaped.
Click to expand...

Is the Gold Uncapped & Unshaped truly unshaped? As in P2P, usenet, Youtube etc. full speed 24/7?
 
We do not prioritize traffic on it no.

However, contention ratios may slow things down from time to time

Bryn26 said:
Is the Gold Uncapped & Unshaped truly unshaped? As in P2P, usenet, Youtube etc. full speed 24/7?
Click to expand...
 
Openweb Gold 2MB Uncapped

Test conducted on 19 March 2013 19:03:50
Download Speed: 919 kbps (114.9 KB/sec transfer rate)
Upload Speed: 190 kbps (23.8 KB/sec transfer rate)
Latency: 217 ms
South African

Test conducted on 19 March 2013 19:05:51
Download Speed: 726 kbps (90.8 KB/sec transfer rate)
Upload Speed: 141 kbps (17.6 KB/sec transfer rate)
Latency: 493 ms
International

all i can say - interesting for unshaped
 
mika1000 said:
Openweb Gold 2MB Uncapped

Test conducted on 19 March 2013 19:03:50
Download Speed: 919 kbps (114.9 KB/sec transfer rate)
Upload Speed: 190 kbps (23.8 KB/sec transfer rate)
Latency: 217 ms
South African

Test conducted on 19 March 2013 19:05:51
Download Speed: 726 kbps (90.8 KB/sec transfer rate)
Upload Speed: 141 kbps (17.6 KB/sec transfer rate)
Latency: 493 ms
International

all i can say - interesting for unshaped
Click to expand...

Those pings are awfully high. You sure something else not at play here?
 
My Afrihost Business 2MB Unshaped Uncapped

Test conducted on 19 March 2013 19:58:47
Download Speed: 1197 kbps (149.6 KB/sec transfer rate)
Upload Speed: 332 kbps (41.5 KB/sec transfer rate)
Latency: 227 ms
International

the net must be very busy tonight...
 
Torrents dont even work during business hours for me, nowhere near 25%-35%. I get MAYBE 5KBps
 
Hi Michael,

Your ping is far too high. In our history, I can remember once around 5 years ago where pings went this high locally, and this was during a major cable break.

Please log a fault with Telkom again and have them resolve you issue, as you will forever experience problems if they do not



mika1000 said:
Openweb Gold 2MB Uncapped

Test conducted on 19 March 2013 19:03:50
Download Speed: 919 kbps (114.9 KB/sec transfer rate)
Upload Speed: 190 kbps (23.8 KB/sec transfer rate)
Latency: 217 ms
South African

Test conducted on 19 March 2013 19:05:51
Download Speed: 726 kbps (90.8 KB/sec transfer rate)
Upload Speed: 141 kbps (17.6 KB/sec transfer rate)
Latency: 493 ms
International

all i can say - interesting for unshaped
Click to expand...
 
4MB Gold. IS. Anyone else getting disconnected at 9.30am and 9.30pm every day?
 
MrBEEP said:
Hi Michael,

Your ping is far too high. In our history, I can remember once around 5 years ago where pings went this high locally, and this was during a major cable break.

Please log a fault with Telkom again and have them resolve you issue, as you will forever experience problems if they do not
Click to expand...

I have the same constantly high latency, pings and dropped packets.

Logged several faults with Telkom, they just keep signing them off without fixing it. Escalated the issue now, as it has been a constant since November 2012.
If no feedback or resolution within a week, will escalate to ICASA.

Telkom maintains there is no congestion on the La Lucia exchange, so then it must be a line fault that must be fixed. Can't have it both ways.

It's a long and arduous journey....
 
Hello

Maybe you can help.

I thought about using my OW account (which currently is not being used at all) in the office but seems to not work whatsoever (yes i know how to)
Is the account assigned to a specific phone number or something
 
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