OpenWeb ADSL Feedback Thread

[snail112]

My SABnzbd has not been downloading at all today (stuck on 0)
Is this something I should expect on a shaped service, or is something wrong?

I guess somethings wrong. Day 2 of being shaped a to 50KB/s of the normally 170KB/s I get during office hours - and bang 17:30-17:45 everything goes unshapped (hopefully/thankfully) then it bumps up to 200KB/s.

 

[MrBEEP]

The network is unfortunately still alot busier than normal due to the long weekend.

So many folks are catching up at the same time. Things have improved alot today, and should continue to do so over the next few days

I guess somethings wrong. Day 2 of being shaped a to 50KB/s of the normally 170KB/s I get during office hours - and bang 17:30-17:45 everything goes unshapped (hopefully/thankfully) then it bumps up to 200KB/s.

 

[snail112]

The network is unfortunately still alot busier than normal due to the long weekend.

So many folks are catching up at the same time. Things have improved alot today, and should continue to do so over the next few days

Thanks MrBeep.

I guess it is still SEACOM's fault - just for lol.

 

[GarethY]

5 o'clock on the dot and the http downloads on my gold unshaped account finally start moving again... *sigh*

 

[wonduhboy]

5 o'clock on the dot and the http downloads on my gold unshaped account finally start moving again... *sigh*

+1

 

[MrBEEP]

Hey Friends,

Network Notice:

Dear IS Client

Emergency Telkom SA Upstream Service Provider Change Notification.

AFFECTED SERVICE:
- International Access, International ADSL (Major, No Connectivity)
- International MPLS VPN (Minor increased latency/packet loss)

LOCATION: National (international traffic)
START DATE: Fri Apr 05 2013 2:00 (SAST)
END DATE: Fri Apr 05 2013 8:00 (SAST)
EXPECTED DURATION: Up to 6 hours
IMPACT:
- International Access, International ADSL (Major, No Connectivity)
- International MPLS VPN (Minor increased latency/packet loss)

REASON FOR CHANGE: International Upstream Service Provider submarine cable repairs (Mediterranean sea)

 

[Jacques_mybb]

Is there any way I can improve my ping on the Chivalry servers? It is sitting between 250-300. Tired of getting kicked while I am busy kicking ass.

 

[prodigyX]

Is there an IS network status page we could periodically check?

 

[mika1000]

your DSLAM must be borked

That sucks man....sorry for laughing but something is seriously wrong there

my cybersmart and other isp accounts work normally. the problem is specific to openweb.

 

[iJasper]

Logged my fault with Hellkom as advised by MrBeep. They told me I should have a rep over within 48hours.. Oh joy..

 

[randomwalsh]

just cancelled MWEB last month because of the pathetic daytime speeds and went and signed up with Openweb Gold with the Easter Special as I had read alot of positive reviews on Openweb but these daytime speeds are terrible....

What is happening???

 

[Rohan]

Yes day time speeds has gone down a lot. Never used to be like this. The network must be really busy

 

[movielover]

Hi,

I am receiving an auth error in OpenWeb. Tried the call center and she took down my number. But her attitude was very rude and it was as if she is doing a favour.. Hope you guys are having call center trainings provided to your associates before they come on board!!!

 

[akescpt]

why is the rudeness of the call center staff a recurring theme reported by your clients mr beep?

 

[agentrfr]

Maxing out my 3meg line here:

Test conducted on 04 April 2013 09:42:52 AM

Download Speed: 2684 kbps (335.5 KB/sec transfer rate)

Upload Speed: 736 kbps (92 KB/sec transfer rate)

Latency: 37 ms

 

[Gtx Gaming]

got my standard uncapped super edition special details(R369 a month).

so far so good max speed of the 4mps account getting about 450kps , 10 IS news connections and 10 to tweaknews.

 

[MrBEEP]

Kindly PM me the name and details of the agent so that I can take it up with the Call centre leader.

why is the rudeness of the call center staff a recurring theme reported by your clients mr beep?

 

[DrJohnZoidberg]

Good thing I've never had to phone the call centre then

 

[movielover]

Kindly PM me the name and details of the agent so that I can take it up with the Call centre leader.

She didn't tell her name..

 

[sand_man]

Mmmmm, battling to authenticate. 10mb Special edition. Must just say performance on this account has been nothing but superb, returning subscriber...