OpenWeb ADSL Feedback Thread

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jouda said:
OpenWeb doesnt keep track of your usage on uncapped so they cant provide you with that info.
Click to expand...

I'm on Gold orange and I can see my stats (well, could, I've been moved to another login) and can change the pwd (again, could, not anymore).
 
Anyone else in Cape Town having really erratic speeds?

International
Download Speed: 527 kbps (65.9 KB/sec transfer rate)
Upload Speed: 363 kbps (45.4 KB/sec transfer rate)
Latency: 175 ms
8/23/2013 3:23:17 PM

Cape Town
Download Speed: 276 kbps (34.5 KB/sec transfer rate)
Upload Speed: 338 kbps (42.3 KB/sec transfer rate)
Latency: 26 ms
8/23/2013 3:25:42 PM

To prove its not an issue with my line, here's a test on my WA account.
Cape Town
Download Speed: 1750 kbps (218.8 KB/sec transfer rate)
Upload Speed: 391 kbps (48.9 KB/sec transfer rate)
Latency: 26 ms
8/23/2013 3:28:23 PM

This is on a 2Mb Gamer King Account
 
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Isengard said:
Anyone else in Cape Town having really erratic speeds?

International
Download Speed: 527 kbps (65.9 KB/sec transfer rate)
Upload Speed: 363 kbps (45.4 KB/sec transfer rate)
Latency: 175 ms
8/23/2013 3:23:17 PM

Cape Town
Download Speed: 276 kbps (34.5 KB/sec transfer rate)
Upload Speed: 338 kbps (42.3 KB/sec transfer rate)
Latency: 26 ms
8/23/2013 3:25:42 PM

To prove its not an issue with my line, here's a test on my WA account.
Cape Town
Download Speed: 1750 kbps (218.8 KB/sec transfer rate)
Upload Speed: 391 kbps (48.9 KB/sec transfer rate)
Latency: 26 ms
8/23/2013 3:28:23 PM
Click to expand...

Here are my results: (2MB uncapped)

International:
Download Speed: 1079 kbps (134.9 KB/sec transfer rate)
Upload Speed: 333 kbps (41.6 KB/sec transfer rate)
Latency: 174 ms
8/23/2013 3:36:29 PM

Cape Town
Download Speed: 807 kbps (100.9 KB/sec transfer rate)
Upload Speed: 368 kbps (46 KB/sec transfer rate)
Latency: 28 ms
8/23/2013 3:35:44 PM
 
What the hell? My line speed has been terrible. I mean it's behaving as if it's a 1mb line instead of 2mb :( Guess I'm going to request you for another new account :(
 
akescpt said:
There has been lots of requests. There has been development. Usage is possible.

OWFTMFW!
Click to expand...

Ah I see here the user needs to request it :o

MrBEEP said:
We have our own IPC capacity with IS as previously explained. None of the above makes sense if we purchase our capacity in bulk and distribute accounts accordingly.


1) The control panel offers the Change Password feature as we speak. Clients have the ability to change their passwords without OpenWeb interventions. Yes, we were working on it, and now it is complete.

2) Please do not use this resource. We do not log usage stats for uncapped accounts as this goes against the essence of what uncapped stands for. Usage stats are logged on demand. (If a client chooses to have their stats logged, we will enable the feature in their CP, NOT users.isdsl.net)

3) I'm afraid this point is covered in section 1. Even if we share the same account out to 10 people it makes no difference in profits, we are still paying for the bulk capacity.

I am not sure how better to explain it. I am sorry you feel you have been 'brainwashed', but this is not our intention. Our intention is to offer a world class service at a South African price point.
Click to expand...



MrBEEP said:
Please do not use this resource as we do not log usage stats for uncapped at this stage.

Kindly refer to the main OpenWeb feedback thread where we are infact currently busy discussing this.
Click to expand...
 
Isengard said:
Anyone else in Cape Town having really erratic speeds?

International
Download Speed: 527 kbps (65.9 KB/sec transfer rate)
Upload Speed: 363 kbps (45.4 KB/sec transfer rate)
Latency: 175 ms
8/23/2013 3:23:17 PM

Cape Town
Download Speed: 276 kbps (34.5 KB/sec transfer rate)
Upload Speed: 338 kbps (42.3 KB/sec transfer rate)
Latency: 26 ms
8/23/2013 3:25:42 PM

To prove its not an issue with my line, here's a test on my WA account.
Cape Town
Download Speed: 1750 kbps (218.8 KB/sec transfer rate)
Upload Speed: 391 kbps (48.9 KB/sec transfer rate)
Latency: 26 ms
8/23/2013 3:28:23 PM

This is on a 2Mb Gamer King Account
Click to expand...

I'm on 1Mb gamer king and can barely browse the internet. Speedtest results giving me 400kbps on average
 
Solidus said:
I'm on 1Mb gamer king and can barely browse the internet. Speedtest results giving me 400kbps on average
Click to expand...

My GW2 experience is quite horrible this evening - this after receiving a new login. Waiting on an answer to see if this is just a few or the many experiencing it!
 
StevenC said:
My GW2 experience is quite horrible this evening - this after receiving a new login. Waiting on an answer to see if this is just a few or the many experiencing it!
Click to expand...

Happening to me and a friend of mine on OW. Fine on other accounts.
 
my speed have been slow for a few days now
get like 1mbps speed,sometimes streaming youtube or anyother vid site it 50-110, sometimes goes to 120-140
and if i am lucky full speed 212kb/s




i am on 2mbps gamers

i am in the western cape,that aria have a prob?

looking at mr.beebs most above
 
Anyone with speeds this slow in the evenings?

Screen_Shot_2013_08_23_at_21_43_57.png
 
Hi iSteve,

The network is currently mostly unshaped.

If you are experiencing such slow speeds, it is more than likely a Telkom fault.

Please call them on 10210 and have them recreate your port.

iSteve said:
Anyone with speeds this slow in the evenings?

Screen_Shot_2013_08_23_at_21_43_57.png
Click to expand...
 
My pings are still great, sub 20 local, my speeds have dropped to between 1 and 2mb line speeds.

NZBs, HTTP downloads and Speedtest show similar results. Rest of you guys running fine?
 
P2P is dead on my side now. My line has been acting like **** for the past 2 weeks now. I'm starting to lose my patience now :(

My torrent download speed (The ratio of seeds to peers is 3.0!!!!) is around 10kB/s to 20kB/s on a 2mb line right now.

I tried restarting my crappy router but it didn't help at all :cry:

My liver tells me that somebody is playing maliciously with my line.
 
Last edited:
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