Ya, there seems to be a general shaping issue which is affecting all types of accounts with Openweb before 5 pm. It's unusable and if I am paying a premium for a Gold account, this is not acceptable. I would like for them to at least admit that there is a general issue and it's not isolated incidents as it seems to be affecting more and more people in exactly the same way.... I don't see why I have to wait till 5 pm every day to check my Facebook when I am back from work earlier?!
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OpenWeb ADSL Feedback Thread
- Thread starter MrBEEP
- Start date
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Totempole
Executive Member
5PM and the floodgates open! From 18KB/s to 60KB/s in a matter of seconds. Like clockwork.
Totempole
Executive Member
I have to agree with you. I haven't complained about this up until now since I'm not paying that much for my Standard Uncapped Promo account. But I would never think that something like this could happen on a Gold account.
Budza
Executive Member
5PM and the floodgates open! From 18KB/s to 60KB/s in a matter of seconds. Like clockwork.
My graph shows something similar from alt.binz- from 9am to 5pm it's on around 6KB/s. Hitting 5pm it shoots to 100KB/s.
Browsing is similarly crippled over the same time period.
I use another account (Telkom 5GB, part of my 'Simple' Plan) for browsing and working from home. OW account is used solely for downloading.
Unfortunate.
Totempole
Executive Member
Are you also on OW Standard Uncapped? If yes, are you paying full price or a promotional price?
Adksuperman
Active Member
I had similar issues with that router, NAT would go from open to moderate every few hours. I forwarded ports the whole nine but the issue would always come back until I got another router. No everything works as it should so I would strongly suggest getting another router.
Ouch guys, I feel your pain. I generally get about 100Kbs minimum during the day and shoots up to around 250kbs late at night. I'm fairly new with OW and have not had a problem yet. Browsing, downloading and gaming is performing without a hitch (TOUCH WOOD). To be honest I haven't gone on any mental downloading sprees yet but I think I'm due one. I hope all your issues get rectified.
Thanks for the feedback. I'll look at getting one fairly soon
Budza
Executive Member
Either Standard or Vanilla: Polar Edition 1Mbps @R99
Which is why I'm not too bothered that it's not working during the day. I get what I need after hours and with the Telkom Account, I can do what I need to during the day.
Would be better if the OW account worked during the day though...
Perfect browsing speed again at 5 pm sharp, like clockwork. I doubt it's the router because its too many people having the same issue at the same time and it coming back at exactly 5 pm means its scheduled shaping like clockwork.
Either Standard or Vanilla: Polar Edition 1Mbps @R99
Which is why I'm not too bothered that it's not working during the day. I get what I need after hours and with the Telkom Account, I can do what I need to during the day.
Would be better if the OW account worked during the day though...
Well, I would'nt mind if I were paying R99, but Im paying R226 for effectively an after hours account.
Totempole
Executive Member
Either Standard or Vanilla: Polar Edition 1Mbps @R99
Which is why I'm not too bothered that it's not working during the day. I get what I need after hours and with the Telkom Account, I can do what I need to during the day.
Would be better if the OW account worked during the day though...
I'm on Standard Uncapped (I have no clue and don't really care Edition) for R109pm.
I'm seriously starting to think that promo accounts are discriminated against in terms
of performance and quality of service.
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Budza
Executive Member
I'm on Standard Uncapped (I have no clue and don't really care Edition) for R109pm.
I'm seriously starting to think that promo accounts are discriminated against in terms
of performance and quality of service.
I'm sure they are.
At the price though, what else can you expect?
Hi Arrival,
We will soon be launching our bundled services.
I'm afraid this has been a long and slow road thanks to Telkom, but we are getting there.
We will soon be launching our bundled services.
I'm afraid this has been a long and slow road thanks to Telkom, but we are getting there.
Totempole
Executive Member
A little honesty maybe?
During peak shaping times (when the network is very busy) your downloads can severly affect your browsing speeds.
We would suggest you stop downloads during peak (when the network is busy).
In our future CP release, we will show an indicator of how busy it is. Unless of course you are on an unshaped package, then you can download away!
We would suggest you stop downloads during peak (when the network is busy).
In our future CP release, we will show an indicator of how busy it is. Unless of course you are on an unshaped package, then you can download away!
Either Standard or Vanilla: Polar Edition 1Mbps @R99
Which is why I'm not too bothered that it's not working during the day. I get what I need after hours and with the Telkom Account, I can do what I need to during the day.
Would be better if the OW account worked during the day though...
There is absolutely no doubt about the fact that the less you pay, the higher your contention ratio (the more people you share with). We have never denied this, we in fact have discussed this many times before on this very thread and forum.
We offer cheap packages, because there is a massive demand for it, and most folks do not care if their downloads slow down during peak.
We then offer more expensive packages which offer a better all round experience, eg Gold Uncapped Original or Platinum.
We are also currently working on a middle of the range unshaped product which will fill a gap in the market.
We offer cheap packages, because there is a massive demand for it, and most folks do not care if their downloads slow down during peak.
We then offer more expensive packages which offer a better all round experience, eg Gold Uncapped Original or Platinum.
We are also currently working on a middle of the range unshaped product which will fill a gap in the market.
Totempole
Executive Member
HTTP During Peak Hours:
No Browsing + Downloading = 15KB/s Downloads
Browsing + No Downloading = Slow Browsing
Browsing + Downloading = Fatal Combination
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