OpenWeb ADSL Feedback Thread

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can I get a clear reply why with my openweb gold account my ping in league of legends is always fluctuating. I get 199-205 constant on afrihost but with openweb I get 205-230 it seems like the account is degraded almost like there is a file being downloaded at the same time( I can confirm this is only the case with my openweb account )

I also have slight ping spikes in local games the last few days from 19-50ms and it isn't related to telkom or my router?

Depends on the network load. I experience the same problem during the day where my ping can vary between it's usual 175 and 250 (or higher). It's generally rock solid at 175 after hours though.
 
To the contrary. OpenWebbers do not care how much they have used, and rightfully so.

I care how much I've used.

It's worthwhile knowing how much data I consume in a month, in case I want to swich to a capped account at some point. I use NetSpeedMonitor to keep track of my usage. It's not very accurate, but it gives me a fair idea of how much data I consume on my main PC.

I'm not one of those users who tries to use as much as they can just for the fun of it. I only download what I want or need. Even so, usage stats can be beneficial.
 
Hi Mr. Beep,

How do these compare to the Silver packages? I am still on the 2 for 1 Silver promo packages which I'm paying R460 for, but it turns out I am not using the second login so I wouldn't mind downgrading if the differences aren't too bad.

why downgrade to inferior? would you be willing to let me use the 2nd login? PM me!
 
I care how much I've used.

It's worthwhile knowing how much data I consume in a month, in case I want to swich to a capped account at some point. I use NetSpeedMonitor to keep track of my usage. It's not very accurate, but it gives me a fair idea of how much data I consume on my main PC.

I'm not one of those users who tries to use as much as they can just for the fun of it. I only download what I want or need. Even so, usage stats can be beneficial.

Well its best you just go to Mweb then! Or PM MrBeep and he will flick some switches and you can see your usage, but then you will be shaped and throttled to the speed of a 56k modem :rolleyes:
 
Well its best you just go to Mweb then! Or PM MrBeep and he will flick some switches and you can see your usage, but then you will be shaped and throttled to the speed of a 56k modem :rolleyes:

Why is it best that I go to MWEB just because I keep track of my own usage? :confused:
 
can I get a clear reply why with my openweb gold account my ping in league of legends is always fluctuating. I get 199-205 constant on afrihost but with openweb I get 205-230 it seems like the account is degraded almost like there is a file being downloaded at the same time( I can confirm this is only the case with my openweb account )

I also have slight ping spikes in local games the last few days from 19-50ms and it isn't related to telkom or my router?

My LoL pings were also erratic. 230+ even after hours. But lately they have gone down to 210-215 and when im lucky around 199. Which server do you play on? My pings are from EU West.
 
Depends on the network load. I experience the same problem during the day where my ping can vary between it's usual 175 and 250 (or higher). It's generally rock solid at 175 after hours though.

So much for "priority gaming 24/7"

Openweb FIX your damn network or you product page. I can NOT be shaped to death and unable to use gmail and not be able to use low bandwith programs such as games.

Especially in the "premium gold product"

It is damn misleading to say priority gaming, when you shape it to death. I am fairly sure that is illegal. :mad:

And now for the disclaimer that I should always use when dealing with their support:

1) Not my line afrihost works fine
2) not my line or router as I have a spare one that does the same
3) Not my line as you guys have changed "networks" multiple times each with different results
4) Not my line as the latest account worked well till monday, when I got dc'ed from your network and could not log in again till you reset my password
5) Not my line as I am now fairly sure that after months of this and 30 or so calls to telkom can onfirm this.


My LoL pings were also erratic. 230+ even after hours. But lately they have gone down to 210-215 and when im lucky around 199. Which server do you play on? My pings are from EU West.

EUW the pings are stable on afrihost, they have server issues on their side but they are busy upgrading their data centre. Usually you can see it is on their side if everyone complains of lag, but 99% of the time it is just me lagging. Got into plat, and I have to play a test normal game before I even attempt to try a ranked your team will just rage at you if you say you are lagging.
 
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There are no general network issues currently.

Kindly PM me your ADSL username and details of your issue so that I can perform some tests for you.

So much for "priority gaming 24/7"

Openweb FIX your damn network or you product page. I can NOT be shaped to death and unable to use gmail and not be able to use low bandwith programs such as games.

Especially in the "premium gold product"

It is damn misleading to say priority gaming, when you shape it to death. I am fairly sure that is illegal. :mad:

And now for the disclaimer that I should always use when dealing with their support:

1) Not my line afrihost works fine
2) not my line or router as I have a spare one that does the same
3) Not my line as you guys have changed "networks" multiple times each with different results
4) Not my line as the latest account worked well till monday, when I got dc'ed from your network and could not log in again till you reset my password
5) Not my line as I am now fairly sure that after months of this and 30 or so calls to telkom can onfirm this.




EUW the pings are stable on afrihost, they have server issues on their side but they are busy upgrading their data centre. Usually you can see it is on their side if everyone complains of lag, but 99% of the time it is just me lagging. Got into plat, and I have to play a test normal game before I even attempt to try a ranked your team will just rage at you if you say you are lagging.
 
No need for sarcasm.

Kindly PM me so that I can move you to the per account model so that we can monitor your usage.

Sorry, I am being sarcastic in light of Mrbeeps earlier comments as to why they don't monitor usage.
 
My usage is monitored through my pfSense firewall. Best piece of software I've installed in a while.

so u installed it onto your router?
that from what i can undertand from what i read (well quick read on a site)

and then u can monitor the usage of every pc/phone in the house from the router?

is it safe to use it? it wont fk up my router?
 
Sorry, I am being sarcastic in light of Mrbeeps earlier comments as to why they don't monitor usage.

My bad, I'm usually pretty good at picking up on sarcasm, but I guess I'm a bit off today. There's no doubt that usage stats can be useful, but with Openweb, I think you're better off using your own tools to monitor your stats. That way you won't have to make the tradeoff of account performance for usage stats.

At least that's the way I see it.
 
Noted...
So what is the deal with the high latency... seems to be a common trend.
When I was with MWEB, 20mS pings(local) and 135mS pings (int'l) were common.
If OpenWeb is significantly worse than that, then its useless to me.
 
No need for sarcasm.

Kindly PM me so that I can move you to the per account model so that we can monitor your usage.

I think I already declined your offer, why on earth do I want to be moved to a per account and be throttled and shaped. I simply asked where I could see my usage. Every ISP I have used thus far has this feature, capped or uncapped.

And you do seem rather edgy in fact borderline rude. Do you often get irritated easily by your customers?
 
aaaaaargh cant we all just get along ?

Take a chill pill, order a beer at your local bar...

...take a moment...

...Smile and order another.


if you dont drink or are not legal yet, then just think that why I want to track my usage, when OW is so far the only ISP i know of that don't "monitor" and so they shouldnt as the word "uncapped" surely should mean just that. And if you still dont see the light, go get a steri stumpie.
 
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