OpenWeb ADSL Feedback Thread

Status
Not open for further replies.
veggiesaurus said:
MrBEEP, I signed up for a silver uncapped account (8mbps) on the special. My friend and I can connect and download concurrently, but he is having serious issues with his internet. See here for his speedtest results (note: line is syncing at 10mbps, and other accounts aren't giving problems). I am currently not experiencing these issues. He is situated in the CBD of cape town. Any idea what's going on? Not exactly a great first impression! (openweb username is accomrie)
Click to expand...

According to the website only 1 connection is allowed on this package. That might be the problem?
 
Im also having latency and speed issues at the moment

Pinging hetzner.co.za [41.203.23.117] with 32 bytes of data:
Reply from 41.203.23.117: bytes=32 time=549ms TTL=49
Reply from 41.203.23.117: bytes=32 time=506ms TTL=49
Reply from 41.203.23.117: bytes=32 time=533ms TTL=49
Reply from 41.203.23.117: bytes=32 time=546ms TTL=49

Ping statistics for 41.203.23.117:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 506ms, Maximum = 549ms, Average = 533ms

Tracing route to hetzner.co.za [41.203.23.117]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Billion.400G [10.0.0.2]
2 8 ms 7 ms 8 ms 196-210-215-1.dynamic.isadsl.co.za [196.210.215.
1]
3 517 ms 523 ms 540 ms cdsl1-rba-vl2153.ip.isnet.net [196.38.73.169]
4 546 ms 536 ms 530 ms cdsl1-rba-vl150.ip.isnet.net [196.38.73.17]
5 550 ms 534 ms 524 ms core1a-pkl-te-1-1.ip.isnet.net [196.26.0.60]
6 539 ms 605 ms 551 ms 168.209.1.179
7 531 ms 546 ms * 41-208-29-126.mtnns.net [41.208.29.126]
8 546 ms 534 ms 528 ms jh-cr-2.za--jh-pr-1.za.mtnns.net [196.44.0.223]

9 523 ms 535 ms 543 ms 196.44.31.99
10 500 ms 515 ms 525 ms ge4-0-0.gw17.jnb6.za.mtnbusiness.net [196.30.1.3
7]
11 551 ms 539 ms 517 ms vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.13
6]
12 529 ms 524 ms 573 ms core-router1.jnb2.host-h.net [196.30.213.108]
13 537 ms 514 ms 531 ms firewall3.jnb2.host-h.net [196.30.132.165]
14 541 ms 535 ms 531 ms hetzner.co.za [41.203.23.117]

Trace complete.
 
Last edited:
Rohan said:
Im also having latency issues at the moment

Pinging hetzner.co.za [41.203.23.117] with 32 bytes of data:
Reply from 41.203.23.117: bytes=32 time=549ms TTL=49
Reply from 41.203.23.117: bytes=32 time=506ms TTL=49
Reply from 41.203.23.117: bytes=32 time=533ms TTL=49
Reply from 41.203.23.117: bytes=32 time=546ms TTL=49

Ping statistics for 41.203.23.117:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 506ms, Maximum = 549ms, Average = 533ms
Click to expand...

All good here (4MB Standard Uncapped):

Code: 
PING hetzner.co.za (41.203.23.117) 56(84) bytes of data.
64 bytes from hetzner.co.za (41.203.23.117): icmp_req=1 ttl=52 time=33.7 ms
64 bytes from hetzner.co.za (41.203.23.117): icmp_req=2 ttl=52 time=33.9 ms
64 bytes from hetzner.co.za (41.203.23.117): icmp_req=3 ttl=52 time=33.5 ms
64 bytes from hetzner.co.za (41.203.23.117): icmp_req=4 ttl=52 time=33.4 ms
64 bytes from hetzner.co.za (41.203.23.117): icmp_req=5 ttl=52 time=34.5 ms
64 bytes from hetzner.co.za (41.203.23.117): icmp_req=6 ttl=52 time=33.0 ms
^C
--- hetzner.co.za ping statistics ---
6 packets transmitted, 6 received, 0% packet loss, time 5007ms
rtt min/avg/max/mdev = 33.015/33.718/34.571/0.531 ms
 
Hello

Are you still having a problem? If so, please drop a mail to [email protected] so that we can investigate

veggiesaurus said:
MrBEEP, I signed up for a silver uncapped account (8mbps) on the special. My friend and I can connect and download concurrently, but he is having serious issues with his internet. See here for his speedtest results (note: line is syncing at 10mbps, and other accounts aren't giving problems). I am currently not experiencing these issues. He is situated in the CBD of cape town. Any idea what's going on? Not exactly a great first impression! (openweb username is accomrie)
Click to expand...
 
MrBeep, whatever you or your techies did in the last 12 hours, DONT CHANGE IT.

I'm getting 340kB/s on an off port from an international server... ON ONE THREAD - AMAZING!
 
Sent an email for support, Im still having high latency and poor speeds. It does look like a telkom problem though.
 
Had the same issue last night. I actually only joined Openweb yesterday. Downloaded was fine, but browsing was a bit "choppy". Hopefully it will improve today.
 
Hi CrazyPeanut,

Please set the DNS in your router to:

Primary DNS: 168.210.2.2
Secondary DNS: 8.8.4.4

Please try again and provide feedback

CrazyPeanut said:
Had the same issue last night. I actually only joined Openweb yesterday. Downloaded was fine, but browsing was a bit "choppy". Hopefully it will improve today.
Click to expand...
 
Eish, youtube is crawling for me this afternoon :( switched to telkom account and it's playing 720p smoothly, but on openweb account it's buffering for ages on 240p
 
Hey Friends,

We have received notice from our upstream provider that there are issues on the International Link.

We will post more information as soon as it becomes available
 
MrBEEP said:
Hey Friends,

We have received notice from our upstream provider that there are issues on the International Link.

We will post more information as soon as it becomes available
Click to expand...

Thanks a lot MrBeep, was just about to make a post asking if there are any issues, because my international connectivity is extremely slow :(
 
Bad week for internet for me, first telkom having problems in the area and now when that has been fixed Seacom decides to act up as well.
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X