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Question of the Day: Which is the most hair-raising South African mountain pass you've driven?
Openweb uncapped ADSL feedback
- Thread starter rpm
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Sigh, phoned in trying to get hold of a sales person - "sorry no one available call later", had the same thing twice on Friday. I understand call volumes but so far my e-mails aren't replied to, when I do get hold of someone they don't call me back.
Badly managed in my opinion, or maybe I am just unlucky.
Badly managed in my opinion, or maybe I am just unlucky.
I think you're unlucky. I have always received very quick replies to my emails.
e-mailed [email protected] and got a reply in under 5 minutes
Bona Botse
A little insight goes a long way
*innocent look*
So, the guys on Gold 4mb accounts whose lines sync at 10mbps, what download speeds do you get?
So, the guys on Gold 4mb accounts whose lines sync at 10mbps, what download speeds do you get?
ChrisJ
Senior Member
4,5 hrs since contacting MrBeep, no answer. Looking at moving to mWeb 1MB uncapped for almost halve the price.
Downloading speed between 7-8KB/s; this after switching off the router for 30 min, left on for 20 min before using, after resetting router to factory default, and switched off for another 2 hrs.
Downloading speed between 7-8KB/s; this after switching off the router for 30 min, left on for 20 min before using, after resetting router to factory default, and switched off for another 2 hrs.
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StoneCold
Expert Member
To be honest, I have also been thinking of moving to Mweb, not because I'm unhappy with OW, just to save myself R200 per month. Still undecided though, my luck basically works like this: I might move to Mweb and as soon as I move, Mweb will lose connectivity when I need access the most and then I don't have MrBeep any more to mail and say, I want a backup account in order to have access. But I guess the chances of that happening are like 1/1000 and I do have my 1GB Afrihost account as backup.
You are actually considering moving to them? Why not just downgrade your account with OW to Standard Uncapped. My Standard account works better than mwebs, thats for sure!
To be honest, I have also been thinking of moving to Mweb, not because I'm unhappy with OW, just to save myself R200 per month. Still undecided though, my luck basically works like this: I might move to Mweb and as soon as I move, Mweb will lose connectivity when I need access the most and then I don't have MrBeep any more to mail and say, I want a backup account in order to have access. But I guess the chances of that happening are like 1/1000 and I do have my 1GB Afrihost account as backup.
DrJohnZoidberg
Honorary Master
Love my Gold too much 
Don't think Mweb would be too happy if I transfer 300GB+ over SSL every month.
Don't think Mweb would be too happy if I transfer 300GB+ over SSL every month.Love my Gold too much
Openweb Gold is not what it used to be. I am being shaped/throttled/slowed down/blocked/call what you want to call it, only getting 7-8KB/s on international http & 10-15KB/s on international nttp downloads; and I am below 60GB.
I don't see this on my current Gold Uncapped 1MB and 384 packages anymore since 1 January 2012: "With lower contention ratios and an A-Grade network, clients can rest assured that if their Telkom line is up, their ADSL access will be available. Gold offers a 25% lower contention ratio. In simple terms, this basically means that 25% less people share the big internet pipe, thus everything, from Youtube to torrents will be much faster overall."
It has been more than 24hrs and no answer from Keoma
Friend of mine is having the same issues on Gold plus. His ftp/http is mostly fine, but nntp is down to 10KBps during the day, even astraweb's ssl (any of their servers/ports).
All mails have been replied to.
If you have not received a response, either we have not received our email, or you have not received our response.
Kindly use the SMS function or call 0861224466
If you have not received a response, either we have not received our email, or you have not received our response.
Kindly use the SMS function or call 0861224466
I forwarded the message to [email protected], [email protected] and [email protected] with more details and referance to above post.
Thank you, testing the account now. I'll send you feedback.
DrJohnZoidberg
Honorary Master
What provider(s) you using? Have you tried using alternate ports / ssl ?
In the day it's slower but in the evening it's downloading at the 160kb/s. At the moment it's running at 122kb/s.
I'm with astraweb at the moment. as for alternative ports/ssl...well I honestly wouldn't know how to go about it... :/
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