Ordered Fibre. So it begins.

[voldoverse]

I decided to bite the bullet and order fibre. I also decided to log the entire process so that maybe for a future mybb browser it might hold some value.

Area: Moreleta Park. Pretoria
Date: 15 November 2016
Time: 8:03 AM

Ordered my 100mbps fibre on the webafrica webpage, running on telkom infrastructure. My place is covered and obviously they have to just come pull through the line into my place. Recieved order confirmation email from webafrica.

Now waiting patiently for whats next...

 

[xodosman123]

I decided to bite the bullet and order fibre. I also decided to log the entire process so that maybe for a future mybb browser it might hold some value.

Area: Moreleta Park. Pretoria
Date: 15 November 2016
Time: 8:03 AM

Ordered my 100mbps fibre on the webafrica webpage, running on telkom infrastructure. My place is covered and obviously they have to just come pull through the line into my place. Recieved order confirmation email from webafrica.

Now waiting patiently for whats next...

Lets hope this week...

 

[Voicy]

Good luck man!

What's the package like? Cost? Is it shaped / capped etc.?

 

[Mzakes]

Hopefully I beat you to it, I've been waiting 21 workings days on Metrofibre Networks in Kyalami.

 

[voldoverse]

This week? Wow i would be surprized if its that fast judging by some other threads i read before.

Capped business 200gb daytime plus 1000gb midnight cost is R1138 pm

Mzakes lets see whos first hehe what does the winner get?

Im just confused as to what happens now... will telkom contact me to arrange a date or what?

 

[DERoestorf]

This week? Wow i would be surprized if its that fast judging by some other threads i read before.

Capped business 200gb daytime plus 1000gb midnight cost is R1138 pm

Mzakes lets see whos first hehe what does the winner get?

Im just confused as to what happens now... will telkom contact me to arrange a date or what?

damn that is expensive

 

[voldoverse]

I thought thats a pretty normal price for 100mbps fibre? Do you know of someone cheaper?

 

[Johnatan56]

I thought thats a pretty normal price for 100mbps fibre? Do you know of someone cheaper?

Frogfoot R999 100/100Mbps uncapped, no FUP.

Table from MyBB:

Cool Ideas, Webafrica	Fibrehoods	R999	100Mbps / 50Mbps
Cool Ideas	Frogfoot	R999	100Mbps / 100Mbps
Cool Ideas	Mitsol	R999	100Mbps / NA
Cool Ideas, RSAWeb, Webafrica	Octotel	R999	100Mbps / 10Mbps
Cool Ideas	TT Connect	R999	100Mbps / 100Mbps
CipherWave	Metrofibre Networx	R1,088	100Mbps / 100Mbps
CipherWave	Waterfall Access Networks	R1,088	100Mbps / 100Mbps
CipherWave	Vumatel	R1,088	100Mbps / 100Mbps
Axxess	Openserve	R3,999	100Mbps / 25Mbps

http://mybroadband.co.za/news/fibre...h-africa-vumatel-vs-telkom-vs-fibrehoods.html

He's complaining due to Openserve pricing.

 

[voldoverse]

Oooo i see dayum yeah too bad i only got telkom fibre in my area. Seems vumatel and the rest are jhb focused for now

 

[DominionZA]

This week? Wow i would be surprized if its that fast judging by some other threads i read before.

Capped business 200gb daytime plus 1000gb midnight cost is R1138 pm

Mzakes lets see whos first hehe what does the winner get?

Im just confused as to what happens now... will telkom contact me to arrange a date or what?

Same package I ordered a few days ago. Well - pre-ordered. Waiting for them to light it up now.

 

[jcheek]

I decided to bite the bullet and order fibre. I also decided to log the entire process so that maybe for a future mybb browser it might hold some value.

Area: Moreleta Park. Pretoria
Date: 15 November 2016
Time: 8:03 AM

Ordered my 100mbps fibre on the webafrica webpage, running on telkom infrastructure. My place is covered and obviously they have to just come pull through the line into my place. Recieved order confirmation email from webafrica.

Now waiting patiently for whats next...

http://mybroadband.co.za/vb/showthr...n-Pretoria?p=15289608&viewfull=1#post15289608

http://mybroadband.co.za/vb/showthr...eleta-Park?p=16658579&viewfull=1#post16658579

 

[Maskie]

Good luck ...

Ordered from WebAfrica (also on Openserve) on 11 Nov and only received the order number. Since then absolutely nothing. Yesterday tried all their channels (Phone, Chat, Support, Twitter and Facebook) and no response whatsoever.

 

[voldoverse]

Yeah maskie thats where im at now. Only have order number a d thats it... not to mention a new thread just popped up about them shaping the line speed which completely puts me off. I dont know if i should try and cancel and rather go with someone else or if i should stick it out and hope that the business package i took isnt shaped....

 

[Koosie]

Also ordered 14/11/2016 for Openserve on Webafrica Mooikloof Ridge, Pretoria.

Already had a telkom order number with my Afrihost fibre order that I cancelled asked
Webafrica to follow up have not recieved a single response yet.

 

[Maskie]

Although WebAfrica map show my area has Fibre and allowed me to order and Openserve map show my area has Fibre and get calls from Telkom on a weekly basis trying to sell me Fibre I get the following message just now from WebAfrica @WebAfricaHelper:

Good day
I hope this email finds you in good spirits.
We did a follow up with Telkom and receive the below feedback.
Your address is not yet on the footprint for Fibre.
Please confirm if I should add you to the waiting list or cancel the order?
Please also inform us if any developments takes place from your side.
I have copied the rest of the Operations team that would be available to assist you.

What a lot of nonsense.

 

[Drifter]

Openserve map also shows fibre in my area, but there def is none.

 

[Maskie]

Openserve map also shows fibre in my area, but there def is none.

I know there is Fibre in my area since I was there when they digged up the roads and spoke to the people that put it in -- and yes it is Openserve.

 

[voldoverse]

I only moved in 2 weeks ago or so so i got no idea if fibre opeartions has been taking place in my street

 

[ebendl]

I'll be honest, at this point I'm just considering going for another ISP (other than Webafrica). Their support really seems to be lacking.

Will probably cancel the order on Monday and go to ISPAfrika.

 

[Cybertron436]

If you're lucky enough to live in areas like Sandton then Telkom seems to be very dedicated to serving you quickly. My friend and I both waited a week after order for Openserve to come install Fibre.