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Please Rate Cool Ideas

Rate Cool Ideas, based on value-for-money, network quality, and general service satisfaction.

  • Excellent

    Votes: 176 76.5%
  • Good

    Votes: 35 15.2%
  • Average

    Votes: 9 3.9%
  • Poor

    Votes: 3 1.3%
  • Pathetic

    Votes: 7 3.0%

  • Total voters
    230

rpm

Admin
Staff member
Joined
Jul 22, 2003
Messages
63,867
#1
We are doing a survey on how happy subscribers are with their ISP, and it will be great if you can rate Cool Ideas based on value-for-money, network quality, and general service satisfaction.

Also please tell us what Cool Ideas does well, and where they can improve, by positing in this thread.
 

DERoestorf

Senior Member
Joined
Feb 17, 2014
Messages
890
#2
The only problem I have ever had with Cool Ideas is Twitch Streaming, seems to be a fault with my router, but other than that, I cannot fault them on anything.
 
Joined
Jan 11, 2004
Messages
269
#4
In general I have been extremely happy with Cool Ideas. My only gripe is when I've had to use their customer service department I find them pretty useless. Thankfully it doesn't break often.
 

StoneCold

Expert Member
Joined
Jul 18, 2006
Messages
2,813
#5
As a recent, new customer, I'm pretty stoked with their service. A tad on the expensive side via Openserve, but don't regret signing up with them. Downloads, streaming etc, going like a boeing :cool:
 

DanDango

Executive Member
Joined
Sep 4, 2013
Messages
6,652
#7
Visited my brother in July he is with Cool Ideas. Download 300gb steam games without slow down his Fornite ingame experience.
 

sand_man

Honorary Master
Joined
Jun 4, 2005
Messages
26,649
#11
I'd rank their service and product as excellent. Having a director on the forum has major perks. Dealing with their call centre, from what I've heard, isn't always a seamless experience.
 

Eniigma

Expert Member
Joined
Aug 18, 2006
Messages
1,108
#12
4.5/5 for me. Nudging on 5/5 but had a few minor issues that stop me from giving 5/5. All where resolved quickly and professionally.
 

McT

The Humble Scot!
Joined
May 19, 2009
Messages
34,333
#13
Excellent service all round. Not a single glitch or complaint with their service.
 
Joined
Jul 12, 2018
Messages
5
#16
Had endless issues with Afrihost and decided to switch. You get exactly what you pay for and it all just works. These guys are amazing. Their support and customer service is really good from the minimal interaction I had with them.
 
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