Please Rate Cool Ideas

[rpm]

We are doing a survey on how happy subscribers are with their ISP, and it will be great if you can rate Cool Ideas based on value-for-money, network quality, and general service satisfaction.

Also please tell us what Cool Ideas does well, and where they can improve, by positing in this thread.

 

[DERoestorf]

The only problem I have ever had with Cool Ideas is Twitch Streaming, seems to be a fault with my router, but other than that, I cannot fault them on anything.

 

[Mazambaan]

In all aspects Cool Ideas is professional.

 

[EricsON]

In general I have been extremely happy with Cool Ideas. My only gripe is when I've had to use their customer service department I find them pretty useless. Thankfully it doesn't break often.

 

[StoneCold]

As a recent, new customer, I'm pretty stoked with their service. A tad on the expensive side via Openserve, but don't regret signing up with them. Downloads, streaming etc, going like a boeing

 

[davebee]

Their VOIP customer service is very poor. They need to up their game!

 

[DanDango]

Visited my brother in July he is with Cool Ideas. Download 300gb steam games without slow down his Fornite ingame experience.

 

[Retic]

Cool Ideas All the Way! Epic ISP

 

[ekske1]

[X] 6/5 - Excellent

 

[Sinbad]

[X] 6/5 - Excellent

5/7 for me

 

[sand_man]

I'd rank their service and product as excellent. Having a director on the forum has major perks. Dealing with their call centre, from what I've heard, isn't always a seamless experience.

 

[Eniigma]

4.5/5 for me. Nudging on 5/5 but had a few minor issues that stop me from giving 5/5. All where resolved quickly and professionally.

 

[Creag]

Excellent service all round. Not a single glitch or complaint with their service.

 

[SandMan]

5-star, no complaints

 

[Full]

It just works...
Never had a single issue!!

 

[clintonp-kzn]

Had endless issues with Afrihost and decided to switch. You get exactly what you pay for and it all just works. These guys are amazing. Their support and customer service is really good from the minimal interaction I had with them.

 

[rvanwyk]

a great service

 

[Phinix]

Service is good, but support response times could be better.

 

[Ryder_JHB]

Awesome service, not one hassle since inception.

 

[marlin178]

As mentioned above - it just works!