Rocketnet - feedback?

[DrJohnZoidberg]

Also, I cannot get to telkom.co.za from my Rocketnet account - works fine with my Vox ADSL and my mobile 4G. Any ideas?

 

[electrofreeze]

Octotel?

vumatel

 

[DrJohnZoidberg]

Hmm, did something change with the network at around 3pm today? My latency to the first hop dropped from ~2ms to ~1ms. That's a good thing I guess but just curious.

This is a trace to the closest speedtest server:

Tracing route to sp1.interworks.in [160.19.114.66]
over a maximum of 30 hops:

  1     1 ms     1 ms    <1 ms  45-222-25-1.pool.rocketnet.co.za [45.222.25.1]
  2     1 ms     1 ms    <1 ms  196-10-140-82.ixp.capetown [196.10.140.82]
  3     1 ms     1 ms     1 ms  s1-b1.interworks.in [160.19.112.38]
  4     1 ms     1 ms     1 ms  160.19.114.66

Trace complete.

 

[neoprema]

where u based? my 100mbps vuma is flying like a bat out of hell.

 

[DrJohnZoidberg]

where u based? my 100mbps vuma is flying like a bat out of hell.

I'm in Table View on Octotel. The did something yesterday and my line has been stable since then. Let's hope it holds.

 

[electrofreeze]

another night of very poor international speeds

 

[electrofreeze]

definitely not acceptable and this is on a good day
50% speed on a 100/100 fiber

 

[electrofreeze]

onc again only a 1/4 of line speed

 

[Koosvanwyk]

onc again only a 1/4 of line speed

Definitely an issue with your connection. Here is speed test to the same server taken on phone over wifi also 100/100 Vumatel AE directel

 

[electrofreeze]

Definitely an issue with your connection. Here is speed test to the same server taken on phone over wifi also 100/100 Vumatel AE directel

what area are you in and did you do the test just after 7pm in peak time

 

[electrofreeze]

this test is for this morning and we are not getting close to the speeds you are getting
why will it be a problem with the connection and not with the isp and their network

 

[adamr]

onc again only a 1/4 of line speed

it's a metro fibre issue.. had the same on cool ideas.. but rocketnet is slightly better

having said that my line is currently down

 

[electrofreeze]

it's a metro fibre issue.. had the same on cool ideas.. but rocketnet is slightly better

having said that my line is currently down

we are not on metro fiber we are on vumatel trenched

 

[Dames]

Anyone in Cape Town with RocketNet on Octotel by any chance? Having trouble this evening - Netflix not working, along with some other website. Local speedtests are zipping along ok, except to Telkom, so not sure where the problem is Can anyone help?

https://www.speedtest.net/result/8178603080 (Good result)
https://www.speedtest.net/result/8178611538 (Horrible result)


Tracing route to www.us-west-2.prodaa.netflix.com [34.209.185.102]
over a maximum of 30 hops:

1 1 ms <1 ms 1 ms 192.168.0.1
2 3 ms 1 ms 2 ms 45-222-25-1.pool.rocketnet.co.za [45.222.25.1]
3 3 ms 3 ms 7 ms 197.157.79.78
4 * * * Request timed out.
5 2 ms 2 ms 2 ms agr2-gwf-cr2-gi0-0-1.wolcomm.net [197.157.77.7]
6 * * * Request timed out.
7 * * * Request timed out.
8 144 ms 144 ms 144 ms 197.157.77.131
9 144 ms 144 ms 168 ms xe-4-1-0.edge6.london1.level3.net [212.187.165.245]
10 278 ms 278 ms 278 ms ae-0-11.bar1.sanfrancisco1.level3.net [4.69.140.145]
11 286 ms 281 ms 281 ms 4.35.164.86
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.

Tracing route to www.google.com [216.58.223.36]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 3 ms 2 ms 1 ms 45-222-25-1.pool.rocketnet.co.za [45.222.25.1]
3 54 ms 50 ms * jhb-io-ter-ibr-1.directel.co.za [169.255.0.225]
4 66 ms 58 ms 57 ms google.ixp.joburg [196.60.8.166]
5 * 55 ms 55 ms 72.14.239.129
6 52 ms 51 ms 50 ms jnb01s08-in-f36.1e100.net [216.58.223.36]

Trace complete.

Tracing route to www.telkom.co.za [165.143.151.47]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms 192.168.0.1
2 2 ms 2 ms 2 ms 45-222-25-1.pool.rocketnet.co.za [45.222.25.1]
3 3 ms 2 ms 3 ms 197.157.79.78
4 * * * Request timed out.
5 22 ms 2 ms 2 ms agr2-gwf-cr2-gi0-0-1.wolcomm.net [197.157.77.7]
6 412 ms 88 ms 87 ms 196-10-140-228.ixp.capetown [196.10.140.228]
7 72 ms 80 ms 90 ms nbsc-ip-er-1-pos-8-0-0.telkom-ipnet.co.za [196.43.25.146]
8 77 ms 79 ms 75 ms telkom-sa-tienet-gw.telkom-ipnet.co.za [196.25.54.62]
9 81 ms 84 ms * gis.telkom.co.za [165.143.151.47]
10 87 ms 86 ms 71 ms gis.telkom.co.za [165.143.151.47]

Trace complete.

 

[DrJohnZoidberg]

Anyone in Cape Town with RocketNet on Octotel by any chance? Having trouble this evening - Netflix not working, along with some other website. Local speedtests are zipping along ok, except to Telkom, so not sure where the problem is Can anyone help?

Yep, there is something seriously wrong with the routing there, same on my side.

I've had it before where Telkom simply didn't work from my Rockenet account (reported a bit earlier in this thread).

traceroute to capetown.spdtst.saix.net (196.25.37.14), 64 hops max, 52 byte packets
 1  45-222-25-1.pool.rocketnet.co.za (45.222.25.1)  2.585 ms  3.253 ms  2.621 ms
 2  197.157.79.78 (197.157.79.78)  5.273 ms  3.132 ms  4.600 ms
 3  * * *
 4  agr2-gwf-cr2-gi0-0-1.wolcomm.net (197.157.77.7)  3.270 ms  2.614 ms  2.309 ms
 5  196-10-140-228.ixp.capetown (196.10.140.228)  127.285 ms  125.798 ms  123.598 ms
 6  196.43.39.58 (196.43.39.58)  110.843 ms  105.284 ms  110.013 ms
 7  196.25.37.2 (196.25.37.2)  122.379 ms !X *  106.709 ms !X

@RocketNet-Rep Can you investigate what's going on here?

 

[Dames]

Yep, there is something seriously wrong with the routing there, same on my side.

I've had it before where Telkom simply didn't work from my Rockenet account (reported a bit earlier in this thread).

Ok - glad to know it’s not just me. Hopefully @RocketNet-Rep can assist!

 

[RocketNet-Rep]

Yep, there is something seriously wrong with the routing there, same on my side.

I've had it before where Telkom simply didn't work from my Rockenet account (reported a bit earlier in this thread).

traceroute to capetown.spdtst.saix.net (196.25.37.14), 64 hops max, 52 byte packets
1  45-222-25-1.pool.rocketnet.co.za (45.222.25.1)  2.585 ms  3.253 ms  2.621 ms
2  197.157.79.78 (197.157.79.78)  5.273 ms  3.132 ms  4.600 ms
3  * * *
4  agr2-gwf-cr2-gi0-0-1.wolcomm.net (197.157.77.7)  3.270 ms  2.614 ms  2.309 ms
5  196-10-140-228.ixp.capetown (196.10.140.228)  127.285 ms  125.798 ms  123.598 ms
6  196.43.39.58 (196.43.39.58)  110.843 ms  105.284 ms  110.013 ms
7  196.25.37.2 (196.25.37.2)  122.379 ms !X *  106.709 ms !X

@RocketNet-Rep Can you investigate what's going on here?

Evening DrJohnZoidberg, thank you for bringing this to our attention. Apologies for the inconvenience. I can confirm that this has been passed on to our core engineers to investigate. Will revert back with feedback. Thank you.

 

[RocketNet-Rep]

Ok - glad to know it’s not just me. Hopefully @RocketNet-Rep can assist!

Hi Dames, thank you for letting us know about this. I can confirm that this as been assigned to our core engineers to investigate. Will revert back with feedback. Thank you.

 

[RocketNet-Rep]

Anyone in Cape Town with RocketNet on Octotel by any chance? Having trouble this evening - Netflix not working, along with some other website. Local speedtests are zipping along ok, except to Telkom, so not sure where the problem is Can anyone help?

https://www.speedtest.net/result/8178603080 (Good result)
https://www.speedtest.net/result/8178611538 (Horrible result)


Tracing route to www.us-west-2.prodaa.netflix.com [34.209.185.102]
over a maximum of 30 hops:

1 1 ms <1 ms 1 ms 192.168.0.1
2 3 ms 1 ms 2 ms 45-222-25-1.pool.rocketnet.co.za [45.222.25.1]
3 3 ms 3 ms 7 ms 197.157.79.78
4 * * * Request timed out.
5 2 ms 2 ms 2 ms agr2-gwf-cr2-gi0-0-1.wolcomm.net [197.157.77.7]
6 * * * Request timed out.
7 * * * Request timed out.
8 144 ms 144 ms 144 ms 197.157.77.131
9 144 ms 144 ms 168 ms xe-4-1-0.edge6.london1.level3.net [212.187.165.245]
10 278 ms 278 ms 278 ms ae-0-11.bar1.sanfrancisco1.level3.net [4.69.140.145]
11 286 ms 281 ms 281 ms 4.35.164.86
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.

Tracing route to www.google.com [216.58.223.36]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 3 ms 2 ms 1 ms 45-222-25-1.pool.rocketnet.co.za [45.222.25.1]
3 54 ms 50 ms * jhb-io-ter-ibr-1.directel.co.za [169.255.0.225]
4 66 ms 58 ms 57 ms google.ixp.joburg [196.60.8.166]
5 * 55 ms 55 ms 72.14.239.129
6 52 ms 51 ms 50 ms jnb01s08-in-f36.1e100.net [216.58.223.36]

Trace complete.

Tracing route to www.telkom.co.za [165.143.151.47]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms 192.168.0.1
2 2 ms 2 ms 2 ms 45-222-25-1.pool.rocketnet.co.za [45.222.25.1]
3 3 ms 2 ms 3 ms 197.157.79.78
4 * * * Request timed out.
5 22 ms 2 ms 2 ms agr2-gwf-cr2-gi0-0-1.wolcomm.net [197.157.77.7]
6 412 ms 88 ms 87 ms 196-10-140-228.ixp.capetown [196.10.140.228]
7 72 ms 80 ms 90 ms nbsc-ip-er-1-pos-8-0-0.telkom-ipnet.co.za [196.43.25.146]
8 77 ms 79 ms 75 ms telkom-sa-tienet-gw.telkom-ipnet.co.za [196.25.54.62]
9 81 ms 84 ms * gis.telkom.co.za [165.143.151.47]
10 87 ms 86 ms 71 ms gis.telkom.co.za [165.143.151.47]

Trace complete.

Hi Dames, I can confirm that our core engineers are ivestigating this and we will revert with feedback.

 

[RocketNet-Rep]

Anyone in Cape Town with RocketNet on Octotel by any chance? Having trouble this evening - Netflix not working, along with some other website. Local speedtests are zipping along ok, except to Telkom, so not sure where the problem is Can anyone help?

https://www.speedtest.net/result/8178603080 (Good result)
https://www.speedtest.net/result/8178611538 (Horrible result)


Tracing route to www.us-west-2.prodaa.netflix.com [34.209.185.102]
over a maximum of 30 hops:

1 1 ms <1 ms 1 ms 192.168.0.1
2 3 ms 1 ms 2 ms 45-222-25-1.pool.rocketnet.co.za [45.222.25.1]
3 3 ms 3 ms 7 ms 197.157.79.78
4 * * * Request timed out.
5 2 ms 2 ms 2 ms agr2-gwf-cr2-gi0-0-1.wolcomm.net [197.157.77.7]
6 * * * Request timed out.
7 * * * Request timed out.
8 144 ms 144 ms 144 ms 197.157.77.131
9 144 ms 144 ms 168 ms xe-4-1-0.edge6.london1.level3.net [212.187.165.245]
10 278 ms 278 ms 278 ms ae-0-11.bar1.sanfrancisco1.level3.net [4.69.140.145]
11 286 ms 281 ms 281 ms 4.35.164.86
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.

Tracing route to www.google.com [216.58.223.36]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 3 ms 2 ms 1 ms 45-222-25-1.pool.rocketnet.co.za [45.222.25.1]
3 54 ms 50 ms * jhb-io-ter-ibr-1.directel.co.za [169.255.0.225]
4 66 ms 58 ms 57 ms google.ixp.joburg [196.60.8.166]
5 * 55 ms 55 ms 72.14.239.129
6 52 ms 51 ms 50 ms jnb01s08-in-f36.1e100.net [216.58.223.36]

Trace complete.

Tracing route to www.telkom.co.za [165.143.151.47]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms 192.168.0.1
2 2 ms 2 ms 2 ms 45-222-25-1.pool.rocketnet.co.za [45.222.25.1]
3 3 ms 2 ms 3 ms 197.157.79.78
4 * * * Request timed out.
5 22 ms 2 ms 2 ms agr2-gwf-cr2-gi0-0-1.wolcomm.net [197.157.77.7]
6 412 ms 88 ms 87 ms 196-10-140-228.ixp.capetown [196.10.140.228]
7 72 ms 80 ms 90 ms nbsc-ip-er-1-pos-8-0-0.telkom-ipnet.co.za [196.43.25.146]
8 77 ms 79 ms 75 ms telkom-sa-tienet-gw.telkom-ipnet.co.za [196.25.54.62]
9 81 ms 84 ms * gis.telkom.co.za [165.143.151.47]
10 87 ms 86 ms 71 ms gis.telkom.co.za [165.143.151.47]

Trace complete.

Hi Dames, please can we ask that you in the mean while our core engineers resolve this issue, please use local DNS and local Netflix please. Thank you