feo
Honorary Master
We must be twins or something because all your Telkom experiences have been mirrored on my side as well.Telkom has officially just outdone itself in my books.
I was just phoned by a woman from Telkom (they seem to have a thing for 07:30-08:00 lately). It was a short and sweet conversation that went accordingly:
Me: Good morning.
Her: Hi, I'm calling from Telkom in connection with your ADSL.
Me: Alright, what about it?
Her: Is it working?
Me: Yeeeeeeees?
Her: Thank you very much, goodb--
Me: Waaaait, wait, wait, waait. Why is that ALL you need to know?
Her: So I can clear your fault.
Me: Er... Let's spin that question off a different way then. 'Is it working?' Yes. 'Is it working the way IT SHOULD' No. It's working exactly the same as it has when I PLACED the fault!
Her: So it's working?
Me: Not correctly.
Her: Okay, I'll place a comment.
Me: Thanks.
Her: Bye.
Me: *STARE AT PHONE IN DISBELIEF*
My fault was very nearly cleared because I answered "yes" to "is your line working!" What the hell kind of question is that for a fault department to ask!??!?!! OMFG!
What a bunch of royal dip****s!!!!
I feel for ya bro, I feel for ya..