Vox Fibre Feedback

[Defib]

Vox 4/1 Mbps uncapped unshaped no FUP with wifi router - R504 per month with an activation of R1008

Cool Mbps Uncapped (is this shaped, ??FUP) with router (wifi??) - R609 per month - Yes you have no activation fee however, the activation is a once off with an extra R105? Guide me @PBCool -

I guess the activation fee is paid off monthly, with that extra R105 even tho you dont have one? Is that kinda the idea? Which essentially is still more expensive as R1008/12=R84

 

[PBCool]

Vox 4/1 Mbps uncapped unshaped no FUP with wifi router - R504 per month with an activation of R1008

Cool Mbps Uncapped (is this shaped, ??FUP) with router (wifi??) - R609 per month - Yes you have no activation fee however, the activation is a once off with an extra R105? Guide me @PBCool -

I guess the activation fee is paid off monthly, with that extra R105 even tho you dont have one? Is that kinda the idea? Which essentially is still more expensive as R1008/12=R84

We have no FUP and supply a free router, with a connection fee we would be able to match the rate more than likely. But unfortunately with the risk of customers moving etc it's a risk to us. It's the business model unfortunately.

 

[Speedster]

We have no FUP and supply a free router, with a connection fee we would be able to match the rate more than likely. But unfortunately with the risk of customers moving etc it's a risk to us. It's the business model unfortunately.

@pbcool is there any way to request fibre installation to my suburb?

 

[walt chen]

So how are we more expansive than Vox

very expensive

 

[walt chen]

very expensive

how is your routing to Asia

very expensive

 

[PBCool]

@pbcool is there any way to request fibre installation to my suburb?

Can you elaborate a bit?

 

[PBCool]

how is your routing to Asia

If you have an IP I can give you a trace?

 

[Speedster]

Can you elaborate a bit?

My neighbours and I would dearly love some fibre action in our suburb but sadly, as yet, there is none. Is there anything we can do to request one of the fibre companies to do a roll out in our area?

 

[SeaSickMama]

My neighbours and I would dearly love some fibre action in our suburb but sadly, as yet, there is none. Is there anything we can do to request one of the fibre companies to do a roll out in our area?

You need enough demand in your area

 

[Speedster]

You need enough demand in your area

How much is enough? And how do I register this demand?

 

[PBCool]

How much is enough? And how do I register this demand?

You can register interest on Openserve and Vumatels site.

 

[Speedster]

You can register interest on Openserve and Vumatels site.

Thanks. I just registered interest on Vumatel's site. I looked on openserve's site during the week and wasn't able to find a request section. I ended up making them and received a copy-and-paste response, indicating that they didn't even bother actually reading my mail.

Good Day



Thank you for contacting Openserve Fibre to the Home.



Kindly, visit our website: http://www.openserve.co.za/open/fibre/ and enter your street address to see if fibre is available in your area.



If you’re area is highlighted in light pink, fibre is planned or under construction, please note there are no timelines available for fibre to be active in your area.



If fibre is available your area will be highlighted in dark purple and displayed that FTTH is available at a max speed 0f 100mbps you will also see logos of our fibre partners (Internet Service Providers) appearing at the bottom of the page, click on the logo and you will be directed to their website, you can contact any one of them for quotation/pricing information and to get connected to fibre.



NB: Once you’ve placed your order with your Internet Service Provider, please direct all your queries directly to your Internet Service Provider and not Openserve.

Your Internet Service Provider will follow the correct escalation procedure to log all queries and faults.



Openserve is the infrastructure provider and sells wholesale broadband services to the internet service providers, the internet service providers will then sell to the consumers, this includes consumers of business services.



Kind Regards

Rendani

 

[walt chen]

If you have an IP I can give you a trace?

www.hangzhou.com.cn

 

[PBCool]

www.hangzhou.com.cn

Something like this:

5 160 ms 169 ms * 154.0.1.234
6 160 ms 160 ms 160 ms v1000.core1.lon3.he.net [216.66.80.169]
7 165 ms 180 ms 201 ms 100ge14-1.core1.lon2.he.net [184.105.64.2
8 227 ms 227 ms 227 ms 100ge13-2.core1.nyc4.he.net [72.52.92.166
9 232 ms 232 ms 271 ms 100ge16-1.core1.ash1.he.net [184.105.223.
10 252 ms 242 ms 243 ms 100ge8-2.core1.atl1.he.net [184.105.213.6
11 270 ms 288 ms 270 ms 100ge12-1.core1.dal1.he.net [184.105.81.1
12 301 ms 299 ms 299 ms 100ge4-2.core1.phx2.he.net [184.105.81.17
13 296 ms 296 ms 319 ms 100ge11-2.core1.lax2.he.net [184.105.81.1
14 449 ms 452 ms 451 ms china169-backbone-as4837.100gigabitethern
core1.lax2.he.net [72.52.93.38]
15 451 ms 455 ms 451 ms 219.158.98.85
16 479 ms 478 ms 479 ms 219.158.97.30
17 474 ms 474 ms 474 ms 219.158.19.65
18 447 ms 446 ms 446 ms 219.158.7.90
19 465 ms 463 ms 464 ms 58.19.112.26
20 459 ms 458 ms 458 ms 58.19.113.249
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 *
*

 

[walt chen]

thanks

 

[markbols]

I would recommend you run for the hills when it comes to Vox. As another MyBB member indicates 'Vox is an odd ISP. Technical good, admin terrible'.
My experience of them is that they are money grabbers and don't honour their word.
<https://mybroadband.co.za/forum/threads/vox-is-crooked.935203/post-22117817>

 

[[email protected]]

Hi,

Anyone in the Cape Town region using VOX as there ISP?
Would like to know how the overall experience is especially on Vumatel?
latency, bandwidth speeds versus package speed.

1. I am not from Cape Town I am from Joburg, I use Vox with Vuma, I use them because their package is the best price.
2. No activation fee
3. No installation fee
4. No fair user policy on an uncapped package.

WebAfica comes in 2nd however their price is still more expensive. I have a 20/2 mbps

 

[Conack]

No Vox Fibre feedback posted for some months? Considering signing up with them, but not sure if the fact that there's no feedback/discussion going at all is a good or very bad thing.

Currently on Vox 40mb VDSL and can't really complain.

Wanted to go with Cool Ideas, but been monitoring their feedback thread for the last month odd and it's worrying enough that Vox looks like the safer option.
(The much touted Rocketnet is in Cpt only, so not an option)

 

[CPTBoy]

Been on their 200/200 fibre package for 16 months now and I'm very happy.

Vumatel trenched.

 

[pouroverguy]

Been on their 200/200 fibre package for 16 months now and I'm very happy.

Vumatel trenched.

Two questions - how long did it take for the fiber to be live in Cape Town, from the moment trenching started? and 2. What is your data usage like? I've pre-ordered with Vox - eager to know how P2P and normal downloads perform on their network