Lycanthrope
Honorary Master
Are the slow issues 24/7 or just during business hours?
Well, in my case the issues with https, Skype jitter, etc persisted well until I went to bed (after 01:00). So I'm going with 24/7
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Are the slow issues 24/7 or just during business hours?
Not getting full speed. Downloading a file thats going at 20KB/s on 384. Plus the https sites sometimes have to be refreshed before they load.
I'm also nowhere near the threshhold. Dont know whats going on.
Morning guys,
I'd like to have a look into this for you, seems very strange that certain protocols are too slow.
Can you please reply with the following, I'll have this passed onto the Engineering guys:
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- What speed Uncapped do you have
]
- What's slow?
]
- Have you reached your threshold?
- Are you downloading anything in the background?
Are the slow issues 24/7 or just during business hours?
My summary of this situation too, quite sad that there is really no ISP in this country that can offer something that they so highly try and promote. Again lies? Geez really was so hoping that this account could be the answer to my troubles :/
I've got my money on teething problems, WebAfrica is a company I will give the benefit of the doubt when it comes to things like this. This is something that affects me too and I'm confident WebAfrica will come up with a solution.I'm hoping for teething problems (as with most new products) as the cause of the problems for those that have them. Also hoping they get sorted by early next year so I can sign-up![]()
I'm hoping for teething problems (as with most new products) as the cause of the problems for those that have them. Also hoping they get sorted by early next year so I can sign-up![]()
Hey guys,
Sorry for being a little quiet today. Been sitting with a whole stack of people in the office gathering all the info that's been posted here.
From my understanding, we'll be doing some work on the weekend on this and have almost pin-pointed the issues.
Just had a chat with Tim, our CEO - it's a little embarrassing, but it seems as though a lot more accounts become active from yesterday slowing things down a little bit.
As I mentioned in my post above, we're provisioning a lot more bandwidth for Monday, and things are expected to get better for this weekend. Will keep everyone posted when I get more updates![]()
Just had a chat with Tim, our CEO - it's a little embarrassing, but it seems as though a lot more accounts become active from yesterday slowing things down a little bit.
As I mentioned in my post above, we're provisioning a lot more bandwidth for Monday, and things are expected to get better for this weekend. Will keep everyone posted when I get more updates![]()
Hey guys,
Sorry for being a little quiet today. Been sitting with a whole stack of people in the office gathering all the info that's been posted here.
From my understanding, we'll be doing some work on the weekend on this and have almost pin-pointed the issues.
Just had a chat with Tim, our CEO - it's a little embarrassing, but it seems as though a lot more accounts become active from yesterday slowing things down a little bit.
As I mentioned in my post above, we're provisioning a lot more bandwidth for Monday, and things are expected to get better for this weekend. Will keep everyone posted when I get more updates![]()
*nod* *nod*
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