Web Squad ISP

[Napalm]

My Fibre was installed this morning to the home.
The router i received is connected up and powered. It was preconfigured at websquad.

How quick will it be activated (or must i call someone to have it done)

 

[websquadza]

My Fibre was installed this morning to the home.
The router i received is connected up and powered. It was preconfigured at websquad.

How quick will it be activated (or must i call someone to have it done)

Do you have an object number for me? Send a ticket to support@websquad.co.za

 

[Napalm]

My link is active, but i seem to be getting around the 200mbit mark. (www.speedtest.net)

https://www.speedtest.net/result/8336989606

 

[websquadza]

My link is active, but i seem to be getting around the 200mbit mark. (www.speedtest.net)

https://www.speedtest.net/result/8336989606

Can you run a speedtest to the Vumatel handover? Head to shop.vumatel.co.za > Speed test > Cape Town

 

[Napalm]

Im on wireless. Seems the 1200ac can only do around 250mbit to 300mbit when about 15meters away. Through one or two thin walls.

 

[Napalm]

Via cable. Shop.vumatel - http://isp-handover.speedtestcustom.com/result/5fa74090-902f-11e9-9c5e-93b1905d8e46

 

[cavedog]

Via cable. Shop.vumatel - http://isp-handover.speedtestcustom.com/result/5fa74090-902f-11e9-9c5e-93b1905d8e46

Something wrong. You need to investigate why it's so low. Could be router or cable and if all that checks out then could be Vumatel.

*EDIT: I'm assuming you are on 1Gbps?

 

[Napalm]

on 1 gig yes. it's on direct cable. i did reboot the router.

https://www.speedtest.net/result/8341570797

 

[cavedog]

on 1 gig yes. it's on direct cable. i did reboot the router.

https://www.speedtest.net/result/8341570797

You are on Vumatel trenched right? And the router is the Tenda AC10

 

[Napalm]

You are on Vumatel trenched right? And the router is the Tenda AC10

Vumatel trenched, think it's the ac10 (1200AC, gigabit ports etc)

 

[cavedog]

Vumatel trenched, think it's the ac10 (1200AC, gigabit ports etc)

Have you tried connecting your pc or laptop directly to the CPE and then testing speeds?

If you are going to do that you would need to copy the Tenda router MAC address and then insert that mac address in the ethernet adptor settings on your pc or laptop to "spoof" the mac address or it won't connect. Then try and do a speedtest connected directly to the CPE. If speeds are still slowish then you ruled out the router as the culprit.

 

[Napalm]

tried that move now... 400mbit odd
https://www.speedtest.net/result/8341665563

http://isp-handover.speedtestcustom.com/result/a73ed800-9039-11e9-9bd9-6310029631f0

 

[websquadza]

tried that move now... 400mbit odd
https://www.speedtest.net/result/8341665563

http://isp-handover.speedtestcustom.com/result/a73ed800-9039-11e9-9bd9-6310029631f0

Morning. Can you try with another PC? We’ve seen a few cases where Ethernet drivers can’t hit 1G, even though it’s synced at 1G. On that note, update drivers and confirm. Vumatel require 2-3 tests connected directly to CPE using different MACs (not your router and ideally 2 different computers).

 

[SpiderGear]

I'm having some weird issues on my 1GBs connection. Speed is not what it's supposed to be.
I've done the usual of rebooting all equipment but it made no difference.

This was all done on my PC directly plugged into the CPE.

I can't even run a speedtest on http://speed1-sa.venturanext.se site. All I get is the following.

 

[websquadza]

I'm having some weird issues on my 1GBs connection. Speed is not what it's supposed to be.
I've done the usual of rebooting all equipment but it made no difference.

This was all done on my PC directly plugged into the CPE.

I can't even run a speedtest on http://speed1-sa.venturanext.se site. All I get is the following.

View attachment 673359

Can you submit a ticket to support@ for tracking? Just ran the Vumatel Handover test, getting linewire and no errors. Can you check your PC or test with another one?

 

[websquadza]

I'm having some weird issues on my 1GBs connection. Speed is not what it's supposed to be.
I've done the usual of rebooting all equipment but it made no difference.

This was all done on my PC directly plugged into the CPE.

I can't even run a speedtest on http://speed1-sa.venturanext.se site. All I get is the following.

View attachment 673359

Also, please try running the speedtest app, not the web version.

 

[websquadza]

tried that move now... 400mbit odd
https://www.speedtest.net/result/8341665563

http://isp-handover.speedtestcustom.com/result/a73ed800-9039-11e9-9bd9-6310029631f0

Also, please try running the speedtest app, not the web version.

 

[Napalm]

Speeds from Speedtest App seems better but also vary's quite a bit.
On CPE:
https://www.speedtest.net/my-result/d/9a1c6c75-519b-4607-9ab3-65e605456290


This one stays fairly low. (ISP handover)
http://isp-handover.speedtestcustom.com/result/d376b100-90f1-11e9-ace1-fd2fbe03d3ac

On tenda AC10
http://isp-handover.speedtestcustom.com/result/e39586a0-90f7-11e9-9436-b13ebf8fd46e

Direct on CPE
http://isp-handover.speedtestcustom.com/result/efaa5f00-90f8-11e9-b732-518462950241
http://isp-handover.speedtestcustom.com/result/158672e0-90f9-11e9-9707-4da1fde221bc

 

[Napalm]

I'm having some weird issues on my 1GBs connection. Speed is not what it's supposed to be.
I've done the usual of rebooting all equipment but it made no difference.

This was all done on my PC directly plugged into the CPE.

I can't even run a speedtest on http://speed1-sa.venturanext.se site. All I get is the following.

View attachment 673359

Im getting similar story. Not as bad as yours..

My speed seems to vary.. 350mbit to 750mbit and odd time or two 910mbit .

 

[SeaSickMama]

Im getting similar story. Not as bad as yours..

My speed seems to vary.. 350mbit to 750mbit and odd time or two 910mbit .

Run a Speedtest on this site and post

http://cloudharmony.com/speedtest-for-aws:s3-eu-central-1