Web Squad ISP

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My Fibre was installed this morning to the home.
The router i received is connected up and powered. It was preconfigured at websquad.

How quick will it be activated (or must i call someone to have it done)
 
Im on wireless. Seems the 1200ac can only do around 250mbit to 300mbit when about 15meters away. Through one or two thin walls.
 
Napalm said:
Vumatel trenched, think it's the ac10 (1200AC, gigabit ports etc)
Click to expand...

Have you tried connecting your pc or laptop directly to the CPE and then testing speeds?

If you are going to do that you would need to copy the Tenda router MAC address and then insert that mac address in the ethernet adptor settings on your pc or laptop to "spoof" the mac address or it won't connect. Then try and do a speedtest connected directly to the CPE. If speeds are still slowish then you ruled out the router as the culprit.
 
Napalm said:
tried that move now... 400mbit odd
https://www.speedtest.net/result/8341665563

http://isp-handover.speedtestcustom.com/result/a73ed800-9039-11e9-9bd9-6310029631f0
Click to expand...

Morning. Can you try with another PC? We’ve seen a few cases where Ethernet drivers can’t hit 1G, even though it’s synced at 1G. On that note, update drivers and confirm. Vumatel require 2-3 tests connected directly to CPE using different MACs (not your router and ideally 2 different computers).
 
I'm having some weird issues on my 1GBs connection. Speed is not what it's supposed to be.
I've done the usual of rebooting all equipment but it made no difference.

This was all done on my PC directly plugged into the CPE.

8343272526.png


8343275039.png


8343277578.png


I can't even run a speedtest on http://speed1-sa.venturanext.se site. All I get is the following.

Vumatel.jpg
 
SpiderGear said:
I'm having some weird issues on my 1GBs connection. Speed is not what it's supposed to be.
I've done the usual of rebooting all equipment but it made no difference.

This was all done on my PC directly plugged into the CPE.

8343272526.png


8343275039.png


8343277578.png


I can't even run a speedtest on http://speed1-sa.venturanext.se site. All I get is the following.

View attachment 673359
Click to expand...

Can you submit a ticket to support@ for tracking? Just ran the Vumatel Handover test, getting linewire and no errors. Can you check your PC or test with another one?
 
SpiderGear said:
I'm having some weird issues on my 1GBs connection. Speed is not what it's supposed to be.
I've done the usual of rebooting all equipment but it made no difference.

This was all done on my PC directly plugged into the CPE.

8343272526.png


8343275039.png


8343277578.png


I can't even run a speedtest on http://speed1-sa.venturanext.se site. All I get is the following.

View attachment 673359
Click to expand...

Also, please try running the speedtest app, not the web version.
 
 
SpiderGear said:
I'm having some weird issues on my 1GBs connection. Speed is not what it's supposed to be.
I've done the usual of rebooting all equipment but it made no difference.

This was all done on my PC directly plugged into the CPE.

8343272526.png


8343275039.png


8343277578.png


I can't even run a speedtest on http://speed1-sa.venturanext.se site. All I get is the following.

View attachment 673359
Click to expand...
Im getting similar story. Not as bad as yours..

My speed seems to vary.. 350mbit to 750mbit and odd time or two 910mbit .
 
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