Web Squad ISP

[Snoopster0303]

Anyone else struggling to reach web sQuad on their support line? Rings a couple of times then just cuts off. Need to get my line activated asap. Also their suppory hours state from 7AM but the lines only opened at 8AM.

 

[Snoopster0303]

Anyone else struggling to reach web sQuad on their support line? Rings a couple of times then just cuts off. Need to get my line activated asap. Also their suppory hours state from 7AM but the lines only opened at 8AM.

Nevermind had a chat with them. Line is up and running looking great. Thanks for the assistance.

 

[niVoque]

@websquadza - Would just like to enquire - do you NAT your 1Gbps Lite packages?

 

[websquadza]

@websquadza - Would just like to enquire - do you NAT your 1Gbps Lite packages?

No we don’t. You get receive a public IP from us. Static IPs available too.

 

[Napalm]

How do we escalate speed issues. I don't really see speeds higher than 17mb or 20mb on international (even with getright set to multiple split downloads. tested on a 10gig file over http. Seems to go between 15mb and 18mb 90% of the time. then now and again it will go as high as 20mb but only for a minute or so. then drops down again.

Same results pretty much on my p2p. Tested an well seeded torrent. Seems to start slow, then after 2-3min start going the 15mb and 18mb way. But never seen anything above the 21mb or 22mb.

 

[websquadza]

Hi

How do we escalate speed issues. I don't really see speeds higher than 17mb or 20mb on international (even with getright set to multiple split downloads. tested on a 10gig file over http. Seems to go between 15mb and 18mb 90% of the time. then now and again it will go as high as 20mb but only for a minute or so. then drops down again.

Same results pretty much on my p2p. Tested an well seeded torrent. Seems to start slow, then after 2-3min start going the 15mb and 18mb way. But never seen anything above the 21mb or 22mb.

Hi there. Quickest way is always to escalate to [email protected].

Mb or MB? Kindly confirm which router you are using?

 

[SpiderGear]

What are our options for news servers?

 

[Napalm]

Hi


Hi there. Quickest way is always to escalate to [email protected].

Mb or MB? Kindly confirm which router you are using?

No i'm refering to megabyte. 20mb is about 160mbit.

 

[websquadza]

What are our options for news servers?

None at the moment sadly, besides the open paid ones. Will see what we can get access to.

 

[SpiderGear]

Speed is terrible today. Getting less than 400mbs on speedtest to the Web Squad server in JHB.

NZB connections are also crawling along.

 

[labratza]

Speed is terrible today. Getting less than 400mbs on speedtest to the Web Squad server in JHB.

NZB connections are also crawling along.

View attachment 679773

eish then I should not let you use my internet if that is what you call crawling

 

[SpiderGear]

eish then I should not let you use my internet if that is what you call crawling

NZBGet is topping out at 4MBs.. Not what I would call flying.

 

[wingnut771]

NZBGet is topping out at 4MBs.. Not what I would call flying.

what speed are you expecting?

 

[SpiderGear]

what speed are you expecting?

It normally fluctuates between 10-20.

 

[wingnut771]

NZBGet is topping out at 4MBs.. Not what I would call flying.

4MB/s as in 40Mb/s? Due to TCP scaling on international ping one can only expect a max of 40MB/s (400mb/s) afaik assuming you have a gigabit line.

 

[SpiderGear]

See the graph below. It definitely looks like the NZB traffic is being limited somewhere. See the spikes, that was me testing HTTP downloads from the EU.

 

[wingnut771]

See the graph below. It definitely looks like the NZB traffic is being limited somewhere. See the spikes, that was me testing HTTP downloads from the EU.



View attachment 679783

indeed

 

[websquadza]

See the graph below. It definitely looks like the NZB traffic is being limited somewhere. See the spikes, that was me testing HTTP downloads from the EU.



View attachment 679783

Do you have a source IP for that download?

Received an email from Akamai this week stating 20 Mbps is ‘acceptable and nothing to complain about’ from a local CDN (their CT CDN is slower than ever). Almost choked on my coffee. Then cloudflare limiting to 100M on another thread here. So would like to see where this is coming from.

 

[websquadza]

Speed is terrible today. Getting less than 400mbs on speedtest to the Web Squad server in JHB.

NZB connections are also crawling along.

View attachment 679773

Can you test to the Vumatel handover (if you’re on trenched). If not, let me know.

 

[cavedog]

Do you have a source IP for that download?

Received an email from Akamai this week stating 20 Mbps is ‘acceptable and nothing to complain about’ from a local CDN (their CT CDN is slower than ever). Almost choked on my coffee. Then cloudflare limiting to 100M on another thread here. So would like to see where this is coming from.

Yeah cloudflare is limiting single TCP connections to 100Mbps. When they had an outage and traffic was routing to London or Amsterdam the same file/address served by those CDN were not limiting traffic at all but obviously the latency and transit starts playing a role on 200Mbps+ connections.