Wind blowing hard causing adsl to lose sync

ichigo

ichigo

Executive Member
Joined
Aug 1, 2006
Messages
9,251
Reaction score
36
Location
Pietermaritzburg
Anyone else had this problem and know what is causing it?
Connection Speed 3840 kbps 480 kbps
Line Attenuation 8.0 db 7.0 db
Noise Margin 6.3 db 8.0 db

When working it is
Connection Speed 4096 kbps 512 kbps
Line Attenuation 6.0 db 5.0 db
Noise Margin 24.6 db 27.0 db
 
Last edited:
Bad cable chafed by tree branches, only acts up during wind/rain.
 
ponder said:
Bad cable chafed by tree branches, only acts up during wind/rain.
Click to expand...

How do I get Telkom to fix it cause it is very irritating as it has been windy quite a lot this month :(

I have already escalated a fault a few days ago and asked TelkomZA but no response yet from any technician

Reading right now
Connection Speed 3712 kbps 512 kbps
Line Attenuation 8.5 db 8.0 db
Noise Margin 7.2 db 8.0 db
 
Last edited:
If you did not specific that it is an intermittent fault or mention "dry joint" or "exposed cable" then they will test your line remotely and at a random time, see that you have a service and close the fault.
 
MickeyD said:
If you did not specific that it is an intermittent fault or mention "dry joint" or "exposed cable" then they will test your line remotely and at a random time, see that you have a service and close the fault.
Click to expand...

I did choose the intermittent fault option when I created it on the phone when phoning 10210, got an SMS on 14th saying they will fix it in 2 days but have not received anything else.
 
ichigo said:
I did choose the intermittent fault option when I created it on the phone when phoning 10210, got an SMS on 14th saying they will fix it in 2 days but have not received anything else.
Click to expand...
If it has then been identified as a cable fault, it could take a bit longer depending on where it is damaged. If it is the dropwire (pole to house) then the normal techie can do it. From the pole back to the exchange is another matter...
 
MickeyD said:
If it has then been identified as a cable fault, it could take a bit longer depending on where it is damaged. If it is the dropwire (pole to house) then the normal techie can do it. From the pole back to the exchange is another matter...
Click to expand...

oh ok hope it doesn't take long should check if my neighbours also have problems too.
 
I was having issues with my ADSL recently. Same thing with wind/storm. Connection would eventually drop and come back later.
I logged the fault, and as chance has it, I got a new router/modem. Asus N55U. Suddenly everything was solid as a rock. No issues since (been a few weeks now).

I think the wind or rain created noise on the line that my old router could not handle. The Asus is unphased.
 
Mike Smit said:
I was having issues with my ADSL recently. Same thing with wind/storm. Connection would eventually drop and come back later.
I logged the fault, and as chance has it, I got a new router/modem. Asus N55U. Suddenly everything was solid as a rock. No issues since (been a few weeks now).

I think the wind or rain created noise on the line that my old router could not handle. The Asus is unphased.
Click to expand...

I am using the N300 netgear but may try my other routers and see
 
If you can hear static noises over the phone (which is what I get on windy days) I doubt the best router in the world will cope with that
 
Goobie said:
If you can hear static noises over the phone (which is what I get on windy days) I doubt the best router in the world will cope with that
Click to expand...
There is a little bit of static on the one phone

ChocolateBadger said:
Take your phone off the hook. It boosts the line voltage
Click to expand...

Hmm will try that

Current stats and just resynced now again
Connection Speed 3616 kbps 480 kbps
Line Attenuation 9.0 db 8.0 db
Noise Margin 6.3 db 8.0 db
 
Last edited:
You are fortunate enough to have some kind of connectivity. My new line is completely dead since Thursday I reported the fault there and then and got a reference. Nothing from then still sitting. Does anyone know how long it takes for them to attend to dead lines? The two days promise in the message now seems generic
 
They came today and said they think its the pots filter or cable to modem so going to try that and see if it improves.

Tried everything even with modem only and new cable and still resyncing and giving bad SNR

kianm said:
You are fortunate enough to have some kind of connectivity. My new line is completely dead since Thursday I reported the fault there and then and got a reference. Nothing from then still sitting. Does anyone know how long it takes for them to attend to dead lines? The two days promise in the message now seems generic
Click to expand...

Had a dead line before and didn't take them too long they seem to prefer coming on weekends
 
Last edited:
Current reading
Connection Speed 3520 kbps 448 kbps
Line Attenuation 8.0 db 8.0 db
Noise Margin 6.8 db 8.0 db
 
That line is hella noisy. On a clean line, with that attenuation, you should be good for 20mbps stable adsl2+
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X