Why aren't more of us taking to the streets?

ebudae

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I come to these forums on a daily basis, often not really to comment, mostly just to see what other people have to say regarding the telecoms situation in our country. Like most other users of this forum, I suspect that I am hoping, seemingly in vain, for someone to announce some good news. That good news has yet to arrive.

It got me wondering though why South African's are so complacent when it comes to exorbitant pricing. We are not only talking about the astronomical cost of telephone calls, internet connections and sms messages. South Africa is awash with high prices from bank charges to electronic products for which we often pay up to fifty percent more than our international counterparts.

Most of the time, it is difficult to excavate the varied reasons and culprits responsible for these high prices. In the case of our telecoms sector, however, we do know where to lay the blame. What is more, we know what needs to be done, at least to some extent, based upon plans and practices that have been put into place in other countries.

So why are we sitting on this forum each day and only voicing our concerns to each other? In other countries, people take to the streets in their thousands when they feel that they are being treated unfairly or taken advantage of. In South Africa we feel compelled to voice our grievances anonymously and quietly in environments we feel are safe.

Where are the marches? Where are the protests? Where the peaceful demonstrations?

Perhaps in a country where there are so many problems it doesn't seem worth it taking to the streets to complain about high telephone costs when crime is rampant, where a large portion of the population cannot even afford a house and where other protestors are asking for life saving drugs.

But this cause affects us all in so many little ways we cannot even begin to fathom. It affects the cost of everything we buy because companies have larger expenses. It effects the education of our children because they do not have access to the same information their international peers do. It affects small businesses that are forced to pay huge bills for telephone and internet connections they cannot afford.

And it isn't just about prohibitive costs. It's about a monopolistic company who seems to have given up on those in poor and rural communities, but still wants to make it difficult for others to fill the gaps.

I have to wonder why we can organise huge gatherings to support our national rugby team (and I was watching along with the rest of the country and feeling as happy when we won), but we cannot get together on the issues that actually effect our lives.
 
..then do it.
Email/pm RPM/admins and ask them to advertise it on the main page and arrange a date.
Then we email ICASA or whomever and let them know about it, email the newspapers, SABC, etc.

I doubt it'll be really hard to arrange all this. All we need is someone to do it.
 
Thing is, we get sideswiped by organisations like ICASA who promise results to keep us happy, and then just sit around squabbling about the meaning of a word for years thereafter.

It seems pointless to goto the streets over the meaning of a word. ICASA are very effective deflectors.
 
I have to wonder why we can organise huge gatherings to support our national rugby team (and I was watching along with the rest of the country and feeling as happy when we won), but we cannot get together on the issues that actually effect our lives.

I suspect as far as white people are concerned, it comes from years of being too scared to protest anything in this country for fear of being labelled a terrorist (and ANC sympathiser) and locked away with no prospect of ever seeing the sun again. Complacency is just part and parcel of the deal.

But you're right, this country's history has been wrought with protests against human rights. That has been (for the most part) rectified, why shouldn't we now march for consumer rights?
 
Thing is, we get sideswiped by organisations like ICASA who promise results to keep us happy, and then just sit around squabbling about the meaning of a word for years thereafter.

It seems pointless to goto the streets over the meaning of a word. ICASA are very effective deflectors.

Well then, we march against ICASA... After all, we aren't the uneducated masses, why should we be subdued with empty promises?
 
Wow it seesm there may actually be a lot of willing and interested parties. If I knew anything about organising a protest I certainly would. Soes anyone around here know how one goes about gethering support and organising one of these things.
 
Wow it seesm there may actually be a lot of willing and interested parties. If I knew anything about organising a protest I certainly would. Soes anyone around here know how one goes about gethering support and organising one of these things.

Thats true, someone needs to take charge; which is a serious responsibility.
 
As hard as it may be to do, I think a week without using the internet, or making any phone calls would really punish them more. That's a sacrifice from our side that would really put the bullet hole where it would do some damage, their pockets.

Imagine 25% of their profits for the month (excluding the monthly line charges :( ) back in your pocket!
 
As hard as it may be to do, I think a week without using the internet, or making any phone calls would really punish them more. That's a sacrifice from our side that would really put the bullet hole where it would do some damage, their pockets.

I thought about that as well, and it would be a great way to get back at them, unfortunately for a majority of people this is not a sacrifice that is realistically possible.

Another option might be for everyone to withhold payment until our grievances are met. I think legally we have at least three months before they can take any sort of action against defaulters? Anyone know how true this is?
 
I thought about that as well, and it would be a great way to get back at them, unfortunately for a majority of people this is not a sacrifice that is realistically possible.

Another option might be for everyone to withhold payment until our grievances are met. I think legally we have at least three months before they can take any sort of action against defaulters? Anyone know how true this is?
They can (and will) disconnect you even if your payment is even a few days late.
As hard as it may be to do, I think a week without using the internet, or making any phone calls would really punish them more. That's a sacrifice from our side that would really put the bullet hole where it would do some damage, their pockets.
A week without using the internet would only punish them if you are a dialup user - for adsl it would probably have the reverse effect. :o
 
They can (and will) disconnect you even if your payment is even a few days late.

So if say 10000 people did this, they would after a few days just disconnect 10000 people? I don't think so. The revenue lost on line rentals alone would calculate to over R1000000.
 
So if say 10000 people did this, they would after a few days just disconnect 10000 people? I don't think so. The revenue lost on line rentals alone would calculate to over R1000000.
You dont think they have the reserves to wait you out (forget about the interest on your unpaid debt that is accruing as well as the reconnection fees)?
 
unfortunately for a majority of people this is not a sacrifice that is realistically possible.

I understand that, and this is true. But this is also Teklom's trump card, this is why we we will never come out from under the thumb of this monster.

For 2 days then, use Vodacom, MTN, Cell C, Virgin whatever, but by hook or by crook, don't use Teklom!
 
http://www.iol.co.za/index.php?set_id=1&click_id=3045&art_id=vn20071021132505272C194948
Dozens of students and professionals marched to Telkom's Cape Town offices in protest, complaining that they had not been given a special Internet line to run a project months ago when they had paid for it.

Angry protesters marched on the building in Adderly Street on Friday to hand over a memorandum to Telkom's John Smith, accusing the telecommunications monopoly of "digital apartheid".

Smith declined to comment, referring journalists to Telkom's media liaison officers - but they could not be reached.

The marchers took to the streets in frustration because their Ikamva Project in Khayelitsha needs an ADSL Internet connection which they had paid for in March.

Telkom has still not installed it.
 
A week without using the internet would only punish them if you are a dialup user - for adsl it would probably have the reverse effect. :o

I'm a dial up user (not by choice) and I will gladly not dial up for 6 months if it would bring them crashing to the ground. Just think of the pay off! Teklom is no more. :):):):):)
 
Dozens of students and professionals marched to Telkom's Cape Town offices in protest, complaining that they had not been given a special Internet line to run a project months ago when they had paid for it.
The numbers are too small and limited to a specific group of people. This is a cause that requires continued attention and action from a larger broader spectrum so they cannot just swipe us out of the way like a bunch of annoying flies.
 
What exactly are we "marching" for?
- Excessive Line Rental Costs
- Excessive Local Call Costs
- Excessive International Call Costs
- Excessive ADSL installation Costs
- Excessive ADSL line rental Costs
- Lack of Service Level Agreement
- Paying international rates for local bandwidth usage
- Pathetic customer service levels with ridiculous call pickup times
- Torturous on-hold music
... i.e. the teklom product offering in general ...

or

- Nonexistant competition and failure in the fixed line arena and lack of real cost transparency
- Inflexible industry regulations protecting the existing monolith
- Failure to produce clear and concise regulations and failure to enforce implementation
- Changes to the telecommunications act not being reviewed for effectiveness
- Failure of the telecommunications act to enable competition as the latest issue of the fixed line license to governmint does attest
- Continued 38% governmint share in the "supposed to be privatised" monolith.
... i.e. The failure of the DOC to free the telecoms market and encourage competition.

or

Something else?
 
I'd say we are unhappy about the following from Telkom:
- Excessive Line Rental Costs
- Excessive Local Call Costs
- Excessive International Call Costs
- Excessive ADSL installation Costs
- Excessive ADSL line rental Costs
- Lack of Service Level Agreement
- Paying international rates for local bandwidth usage
- Pathetic customer service levels with ridiculous call pickup times
- Torturous on-hold music
... i.e. the teklom product offering in general ...

And from the DOC and ICASA
- Nonexistant competition and failure in the fixed line arena and lack of real cost transparency
- Inflexible industry regulations protecting the existing monolith
- Failure to produce clear and concise regulations and failure to enforce implementation
- Changes to the telecommunications act not being reviewed for effectiveness
- Failure of the telecommunications act to enable competition as the latest issue of the fixed line license to governmint does attest
- Continued 38% governmint share in the "supposed to be privatised" monolith.
... i.e. The failure of the DOC to free the telecoms market and encourage competition.

And thank you for clarifying those objectives.
 
I don't use Telkom (directly), but a fat portion of what you pay the cellphone operators lands up in Telkom's coffers.

Arrange a march in Cape Town and I will attend.
 
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