afrihost adsl

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    Afrihost delay on installation

    As Afrihost do not respond to Hello Peter this is the only forum I have to let off steam. A lady who is renting a place from us has been trying to activate fibre in her unit that has a Vumatel CPE Object number VT-NC-OB-1942 Afrihost keeps telling her that there is no CPE even after she gave...
  2. R

    Need options for Fixed LTE

    So I'm doing some research for a client to install for her a more reliable internet connection. She lives in Silver Lakes Golf Estate and someone was stupid enough to sign a contract that they can only have a Fibre line through Telkom as ISP. ek Vox Fibre has some deals too with them but I got...
  3. F

    Slow Speeds - High and unstable Ping Ref: - [#FVF-670-37602]

    I have been experiencing slow speeds and a high and unstable ping since I do not know when. I have a 2mbps line. My download speeds and upload speeds are fine, but the ping is terrible, which makes it impossible to stream anything. I am talking of a pings between 19 and 800mbps. It appears that...
  4. C

    Switching from Afrihost to Telkom ADSL

    Does anyone know how long the process is when switching ISP? We are with Afrihost but want to take the Telkom 10mbps deal for R799(the highest speed available in our area) We have month to month with Afrihost but we cancelled and was told it will only be cancelled on the 31st of August. Telkom...
  5. A

    Is afrihost in the Durban area good?

    I currently have a 4meg uncapped line in Durban with telkom and get speeds of 3.8/3.9mb/s on speedtest.net. Im looking to Upgrading to a 10meg 150gig capped account at Afrihost. I was want to inquire about the Quality of service from Afrihost and also the speed in the durban area. I do remember...
  6. D

    Afrihost ADSL Cape Town - Issues may 2016

    Hi Have been experiencing this for the past week. The network status on Afrihost website says all is just fine. However monitoring the network with Pingplotter shows a totally different picture for pings from Cape Town area. Pings show hops to www.afrihost.co.za are as high a 670 ms per...
  7. P

    Afrihost can't solve a problem

    The past ten days I have been mostly stuck with extremely slow Internet. I spent more time on the phone with Afrihost than trying to do my work. They reset or recreate the ports and then I reboot my router and then everything is fine....... for about an hour, then we repeat the same thing...
  8. D

    Why is Afrihost Service so BAD and why is there no MANAGEMENT when requested

    Morning, My query is why is there no Management getting back to a person if faulty line was reported on 22/03/2016 and till today NO SERVICE. THE WORST IS WHEN CREDIT Note is requested for NO SERVICE then im told that YOU CAN'T GET ONE. I am skeptic on how AFRIHOST won their previous ISP of the...
  9. S

    Hulu, Afrihost, Apple Tv and Aztech Modem problem

    Hi Guys, Ive been running Unotelly to my Apple TV and most things are working fine, like Netflix and Hulu stream fine etc. My problem is that i do not think im getting all the channels im suppose to get. For instance i get Hulu, but as far as i know im suppose to have Hulu Plus? Also...
  10. E

    Another Afrihost Rant

    This is the situation developing at my workplace. I work with the person who has made the calls and at this point I fear for Afrihost's safety. I invite old Gian to personally listen to these recordings and try resolve the situation. I have pulled the recordings off our PABX and bleeped out my...
  11. V

    Afrihost - The home of pure customer service disasters

    TL;DR Afrihost are a bunch of useless liars. Once upon a time, long long ago Afrihost used to be the king of customer service. If you had an issue, you could call them, and once you had made your selection for the correct department, your call would immediately be answered by a friendly...
  12. M

    What ADSL should I get? Please help.

    Hi Guys, I am in conflict about which ISP I should get? I have a Telkom line and I am situated in the Beyers Park/Boksburg area in the East Rand and according to Telkom I can get a 10mbps line, although I am most probably going to settle for a 4mbps line as I find it sufficient. I am...
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    CISCO 2621xm on Afrihost ADSL with static IP

    Could anyone possibly confirm or assist with setting up a CISCO 2621xm router with an adsl1wic, with an static ip address on AFRIHOST adsl? I have all my login details and settings, but this router does not have a web gui like the normal ones you get from telkom or mweb, this one is CLI only...
  14. S

    Afrihost MyConnectivity app for Windows Phone

    Hey all, I have been developing this for a few weeks between work and just published it to the Windows Phone store. It's a port of the Afrihost MyConnectivity app for Android, it offers all the same functionality (with the exception of fixing your ADSL Line, that'll be in an update). Go check...
  15. H

    Afrihost ADSL Startup Question

    This might be a really dumb question... But I am a little confused as to what I need and what I don't need. I recently moved into a new house and am really interested in Afrihost ADSL. Now I noticed there already is a telkom line installed, so I contacted the owner, and he informed me that...
  16. M

    Afrihost going down the drain

    I waited 17 hours yesterday for a response to a fault on my uncapped business ADSL line. Sorry Gian, your 'Please accept my humble apologies' email about your pathetic support service a few weeks ago just doesn't cut it when I lose 15k+ because of their incompetence :mad:
  17. E

    Afrihost ADSL with DSL-2500U modem

    Hi guys, Just got confirmation this morning that my ADSL line is active. So for some strange reason I am unable to connect. I have put in the username, password, etc. That I need to but it still does not seem to work. I've attached here what get from the diagnostics screen. Anybody have any...
  18. H

    Installing ADSL in an apartment complex

    Hi guys, So I'm about to move out of home :wtf: and am looking at a number of apartment blocks in the Gardens, Tamboerskloof, Vredehoek area of CT. There's no way I'm living anywhere without a decent internet connection, I do quite a bit of online gaming and the usual...
  19. E

    Afrihost ADSL the worst ever

    My experience with Afrihost is one of the worst I ever had with ISPs. I eventually cancel both my ADSL lines and will NEVER make use of your ADSL service. They might be known for EXCELLENT SERVICE = Answering the Telephone on time and have someone on the other end listening to you, but that's...
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