bad

  1. P

    Rain 5G Premium package is acctually ADSL 1Mb Package.

    I have the Rain 5G package and except for a glorious few minutes now and then of 350 Mb/s I tend to get slightly better than Adsl 10 Mb/s speeds on it. However since wednesday I have not had reliable service at all and during the day I seem incapable of having a stretch of more than 30 minutes...
  2. T

    Transferring an email from one ISP to another.

    Hi, I am currently using WebAfrica, but I want to switch to a different ISP. The only problem is that my brother is using a WebAfrica email account. Is there a way to transfer his WA email to a different ISP? ------------------------------------------------------------------- I'm very...
  3. Scooby_Doo

    WebAfrica Service Levels - ISPs managing your ADSL Line

    In terms of ISPs managing your ADSL line, what exactly should we be expecting? WebAfrica does not seem to have any processes in place to manage tickets once they have log one with Telkom. I am not sure if I am just expecting too much from the ISP? It has been over 1.5 months now, and...
  4. S

    Vodacom Signal Woes - Be ready to lose customers!

    Vodacom boasts every time in their adverts that they have very few dropped calls. Maybe this is because they actually cannot connect at all due to bad signal. And this is not happening somewhere in the rural areas of South Africa, it happens in the heart of Johannesburg. Albertsdal to be...
  5. J

    Abysmal MTN customer service-Contract upgraded without my consent

    long story short, my 24mth MTN tablet/data contract due to expire next month (end May 2016) was renewed in March without my consent or approval. I only found this out after I called in to inquire about cancelling my contract at the specified end date only to be told I couldn't cancel it because...
  6. S

    Telkom LTE Uncapped - Still waiting for completion of order

    Sup guys, So I just signed up here to ask the helpful community for some very urgent assistance. I signed up for Telkom LTE Uncapped and got approved (Bid Succcessful) This was 21 January 06, I got called a few weeks later. Completed the whole credit check process etc, confirmed all...
  7. I

    My bad fibre order experience [Web Africa-Telkom]

    So in early January I got a call from telkom saying that fibre was now available in my area (Linkside - Port Elizabeth) and they offered me the service. Great news. I had obviously seen them digging up the road and laying the cables etc. But when I went on away on holiday in mid December it...
  8. H

    WEBAFRICA Pathetic Service

    WebAfrica has overcharged me 10 days ago. I went to all the trouble to explain what is wrong. It is clearly a billing issue. The billing issue has not been sorted out. Today I get an update that it has been referred to the Technical Department by Kevin Batchelor . Why ? it clearly is a Billing...
  9. C

    Why does Telkom still exist?

    Why don't we have an alternative landline provider in South-Africa? Seriously... Telkom is so bad they would lose half their clients in the first month. Let me tell you about my little adventure recently. Started the conversion of our ADSL line about 1 and a half months ago, ever since it...
  10. T

    Wifi Signal Terrible all of a sudden

    Hi all, The last two weeks or so the Wifi signal sent from my Huawei e3551 has deteriorated significantly, i've tried resetting and changing channels with no success. Then earlier today out of the blue my work colleague told me his e3551( through a different carrier) has been giving him weak...
  11. Scooby_Doo

    Moving home and Afrihost

    Hi all, Just want to share this situation which is exactly the situation I wanted to avoid. I called Afrihost call center on the 15th August to find out what needs to happen from their side so I can have my service transferred over to the new property. Long story short they guy mentioned...
  12. I

    So, wanting to speak to an Afrikaans Telkom support agent makes you a racist?

    Well, I don't normally rant and rave about service providers, but today I came across the best excuse for bad service. After listening to the recorded phone call twice (yes, I record my phone calls) I could still not figure out where I said I don't want to speak to a black person, or any...
  13. A

    Midrand 3G service bad for past 2 weeks

    I work about 1km from Vodaworld. The 3G signal has been terrible for the last 2 weeks or so. Same thing where I live in Glen Austin, also in Midrand. Lots of complaints from coworkers, so its not localized to my equipment. Anyone know what's going on and how long it will take to resolve? Oh, by...
  14. Rouxenator

    TRENDnet = no good

    This post is half rant half inquiry - is there anyone that can recommend TRENDnet products because I have just about had it with them. My first exposure to TRENDnet was a TDM-C400 ADSL Router which would choke as soon as you open 50 P2P connections over it. No firmware updates for it...
  15. T

    Frustration with Call Centre

    I have not, in the whole time that I've had my Cell C speed stick, been able to get through to the Call Centre ONCE... The menus are terrible to navigate and there isn't an easy option to get support on technical problems. Actually, there is NO option! I just held for ten minutes, gave up and...
  16. Z

    Why NOT to buy XFX

    Quick story as a cautionary tale of which brands to buy or not buy. Bought 2x XFX GTS 250 from a large supplier in Cape Town for an SLI rig. Installed them less than 24 hours after receiving them. After about 4 minutes the machine hung and the one card burst into flame (I'm not kidding). I...
  17. M

    Telkom Driving Me Crazy please help make the pain stop

    Hi all, Anyone in the Sliver Lakes/Tyger Valley area of Pretoria having the same problem I am having trying to get Telkom to fix their network ? Router servicing the area subject to maintenance on 29th Dec. From 30th Dec our internet connection has become Sunusable because of poor latency...
  18. S

    Slow speeds in Pretoria

    Being the cautious person I am, last week I purchased a CellC prepaid card loaded 50 bucks to test before I commit. I tested it in my friends white speedstick device and was dumb struck with whoooosh when I saw 5.5 down and 2.7 up. I was even more delighted when I noticed that this was...
  19. L

    Acer service rip-off and Rectron Incompetence

    Having the misfortune of my dogs playing Frisbee with my vaio laptop and fetch with my Acer netbook I found myself in dire straits of requiring replacement screens and keyboard. First Rectron, they are just plain incompetent and subtract from the Sony name as being their service agents...
  20. S

    Neotel throws in the towel for it's crappy CDMA service

    Neotel throws in the towel for it's crappy CDMA service. Well not exactly. But the signs are there: The full article can be found on TechCentral - Neotel to launch prepaid products. Crux of the story is that Neotel have no faith in their own CDMA service to provide a decent, reliable...
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