1. S

    Cool Ideas / Openserve Fibre - Poor Upload Speeds on TP-Link Archer C20 V4 [resolved]

    Hi guys I signed up for a 100mbps up / 50mbps down fibre line on the Openserve network in November. The line was installed quickly, and was very fast initially on both upload and download speeds. It was averaging 75-93mbps down, and 40-50mbps up. However, over the last few weeks, I noticed...
  2. cavedog

    MTN SuperSonic Feedback

    So Openserve went live on 24 December 2018. I placed my order with SuperSonic on 25 December 2018. SuperSonic called me on 27 December 2018 to confirm my order and Tell me I don't have coverage :rolleyes: so when I told him check Openserve website coverage confirmed and account created and moved...
  3. R

    Switching from Telkom (Openserve) to Cool Ideas (Openserve)

    Good Afternoon All, Hoping someone can help me out. I need to switch an Openserve (and Telkom ISP account) to Openserve Cool Ideas. Currently have a 20/20 and would like to also increase the speed to 100/50. I have read a lot of comments regarding Telkom being a nightmare when it comes to...
  4. Jamie McKane

    What will happen when Openserve increases fibre speeds to 10Mbps

    What will happen when Openserve increases fibre speeds to 10Mbps Openserve recently announced it will upgrade its minimum fibre-to-the-home line speed from 4Mbps to 10Mbps, starting from 1 January 2019. This statement was included in Telkom's interim results for the six months ended 30...
  5. Jamie McKane

    Openserve’s minimum fibre package will be 10Mbps from 2019

    Openserve's minimum fibre package will be 10Mbps from 2019 Openserve has announced that it will offer a minimum fibre-to-the-home speed of 10Mbps from January 2019. In its interim results for the six months ended 30 September 2018, Telkom stated that Openserve's minimum offering will be raised...
  6. roughiain

    Openserve vs TT Connect stability

    I'm current with TT Connect and the number of times the line goes down is unbelievable. How stable is Openserve? ISP will stay the same - Coolideas
  7. Jamie McKane

    Openserve is focused on fibre - Copper will be decommissioned

    Openserve is focused on fibre - Copper will be decommissioned Openserve is focused on fibre and the future of connectivity. This according to Althon Beukes, Chief Commercial Officer at Openserve, who was speaking at the 2018 MyBroadband Conference.
  8. A

    Openserve, what a disaster

    Anyone else also noticed how abysmal Openserve's service is? I reported a fault on an ADSL line three weeks ago that is still not fixed. In contrast, when I needed Telkom's help in the past, they always showed up within 48 hours (even on a Sunday), and fixed the fault the first time. Openserve...
  9. J

    Shaping or some other problem on Openserve (specifically Durban & surrounding areas)?

    I don't know where else to complain about this, my ISP (WebAfrica) is useless when I ask them to talk to Openserve considering I get the whole package through WebAfrica, I have zero communication channel with Openserve because they do not offer any support for end-customers, only ISPs. This is...
  10. G

    Kudos to Afrihost and Openserve in Irene

    The Openserve fibre coverage map indicated that we have fibre available on 1 April (it was not an april fools joke). I put in an order on 2 April with Afrihost for 20mbps uncapped fibre. On Friday morning I got a call from Openserve informing me that they were coming to install my fibre. I...
  11. Psyndrome

    Telkom / Openserve Fibre Technician Trainer

    Urgently looking for Fibre Technician who has / is working on the Telkom / Openserve network. To provide a days training to a team of 5 from reading orders to splicing and ONT installations. If training goes well, looking to bring onboard on an ongoing basis. Will pay substantially.
  12. C

    Locations of Openserve edge service routers

    Hi guys Does anyone have list of locations for Openserve's edge service routers? For example, esdw-ip-esr-3 is in Port Elizabeth. I suspect wblv-ip-esr-3 is in Durbanville and tprn-ip-esr-2 is probably somewhere around Roodepoort. I'm working on a location project for which this data...
  13. J

    Fibre line installed but no ONT Device - What now?

    Hi All, So I applied for Fibre from Afrihost using Openserve, got my router delivered and a few weeks later an OpenServe technician arrived onsite to perform the Fibre installation. So all that went well except that the OpenServe was requiring an "order" number from Afrihost to complete...
  14. M

    Openserve Fibre - Speed Upgrade

    Typically how long does it take to upgrade Openserve fibre line speed? The fibre line is active, installed and in use. I requested an upgrade from 40M to 100M a week ago.
  15. J

    Cool Ideas and OpenServe fibre feedback please

    Good morning Can anyone with fibre accounts with Cool Ideas on the OpenServe infrastructure provide some feedback please. Speed test results would be great too. Regards Johan
  16. S

    Openserve max Fibre speed 100mb/s

    Hi ladies and gents. Do any of you have any contacts with Openserve. I am curious as to why they have such basic speed packages to choose from. Also they are all a ratio of 2:1 Currently on a 100mb/50mb line and when i sent a query to Openserve on why they don't offer fibre speeds above...
  17. C

    Using Google wifi for fibre

    I recently applied for a fiber line through Telkom, unfortunately our estate has signed an exclusive deal with them which means I'm stuck with them for the foreseeable future, and opted for the month to month package that does not include the free wifi router. My question is do all packages...
  18. C

    Plumbago Estate Fibre - Openserve Help

    Hi Hope there is someone that can help me? All the complexes/estates around our estate has fibre installed except for our estate. In January a project manager from Openserve confirmed that our fibre will be installed end of May 2017. Since he confirmed it we can't get hold of this person any...
  19. G

    WebAfrica - Up to 6 months to pick up online order

    Hi, Is it true that WebAfrica will only "pick up your online order" within 6 months? I got the following reply to an email that I sent to a WebAfrica sales agent: --------------------------------------------------------------------------------------------------------------------------- Thank...
  20. Newsfeed

    Management changes at Openserve

    Management changes at Openserve Openserve chief sales and marketing officer Prenesh Padayachee has left the company to pursue other interests.