Afrihost Business Uncapped Feedback - 2

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Afrihost's ping for everything in comparison to webafrica is so damn awful. Why?
League of Legends Speeds:
198-201ms WA GB Free
250ms Afrihost

WA bbc.co.uk:
Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                   No response from host -  100 |    1 |    0 |    0 |    0 |    0 |    0 |
|                           196.38.74.246 -    0 |    3 |    3 |   11 |   17 |   24 |   11 |
|     cdsl1-umh-gi0-0-0-3102.ip.isnet.net -    0 |    3 |    3 |   13 |   16 |   23 |   14 |
|                          196.26.210.200 -    0 |    3 |    3 |   17 |   21 |   23 |   23 |
|   mi-za-umh-p7-ten-0-0-1-1.ip.isnet.net -    0 |    3 |    3 |   13 |   23 |   36 |   13 |
|     core1b-dock-pos0-0-1-3.ip.isnet.net -    0 |    3 |    3 |  205 |  211 |  217 |  205 |
|           bbc-linx.pr01.thdow.bbc.co.uk -    0 |    3 |    3 |  190 |  198 |  211 |  190 |
|                   No response from host -  100 |    1 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    1 |    0 |    0 |    0 |    0 |    0 |
|                ae0.er01.telhc.bbc.co.uk -    0 |    3 |    3 |  192 |  198 |  211 |  193 |
|                         132.185.255.149 -    0 |    3 |    3 |  196 |  208 |  224 |  204 |
|               fmt-vip72.telhc.bbc.co.uk -    0 |    3 |    3 |  200 |  212 |  223 |  200 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Afrihost:
Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                10.0.0.2 -    0 |    2 |    2 |    1 |    1 |    2 |    1 |
|                   No response from host -  100 |    1 |    0 |    0 |    0 |    0 |    0 |
|                          41.181.221.213 -    0 |    2 |    2 |   31 |   47 |   64 |   64 |
|                          41.181.221.214 -    0 |    2 |    2 |   28 |   29 |   30 |   30 |
|   rb-dca-2.za--qux-b.za.mtnbusiness.net -    0 |    2 |    2 |   33 |   47 |   61 |   33 |
|     rb-cr-2.za--rb-dca-2.za-b.mtnns.net -    0 |    2 |    2 |  223 |  225 |  227 |  223 |
|        jh-cr-1.za--rb-cr-2.za.mtnns.net -    0 |    2 |    2 |  251 |  264 |  278 |  278 |
|        ls-cr-2.uk--rb-cr-1.za.mtnns.net -    0 |    2 |    2 |  222 |  226 |  230 |  222 |
|        ls-pr-1.uk--ls-cr-2.uk-a.mtn.net -    0 |    2 |    2 |  235 |  245 |  255 |  235 |
|           bbc-linx.pr01.thdow.bbc.co.uk -    0 |    2 |    2 |  262 |  269 |  277 |  277 |
|                   No response from host -  100 |    1 |    0 |    0 |    0 |    0 |    0 |
|                ae0.er02.cwwtf.bbc.co.uk -    0 |    2 |    2 |  252 |  265 |  278 |  278 |
|                         132.185.255.165 -    0 |    2 |    2 |  239 |  245 |  252 |  239 |
|              fmt-vip133.cwwtf.bbc.co.uk -    0 |    2 |    2 |  246 |  249 |  252 |  246 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

The MTN network has awful routing. Why can IS-based ISPs route via Durban and not have to travel all the way across the country to Cape Town? The infrastructure for IS is so much better than MTN.
 
Last edited:
Getting major stuttering on Hero's of the Storm. Ping doesnt seem to show too much deviation however. With a Webafrica account no issues at all.
 
Afrihost's ping for everything in comparison to webafrica is so damn awful. Why?
League of Legends Speeds:
198-201ms WA GB Free
250ms Afrihost

WA bbc.co.uk:
Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                   No response from host -  100 |    1 |    0 |    0 |    0 |    0 |    0 |
|                           196.38.74.246 -    0 |    3 |    3 |   11 |   17 |   24 |   11 |
|     cdsl1-umh-gi0-0-0-3102.ip.isnet.net -    0 |    3 |    3 |   13 |   16 |   23 |   14 |
|                          196.26.210.200 -    0 |    3 |    3 |   17 |   21 |   23 |   23 |
|   mi-za-umh-p7-ten-0-0-1-1.ip.isnet.net -    0 |    3 |    3 |   13 |   23 |   36 |   13 |
|     core1b-dock-pos0-0-1-3.ip.isnet.net -    0 |    3 |    3 |  205 |  211 |  217 |  205 |
|           bbc-linx.pr01.thdow.bbc.co.uk -    0 |    3 |    3 |  190 |  198 |  211 |  190 |
|                   No response from host -  100 |    1 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    1 |    0 |    0 |    0 |    0 |    0 |
|                ae0.er01.telhc.bbc.co.uk -    0 |    3 |    3 |  192 |  198 |  211 |  193 |
|                         132.185.255.149 -    0 |    3 |    3 |  196 |  208 |  224 |  204 |
|               fmt-vip72.telhc.bbc.co.uk -    0 |    3 |    3 |  200 |  212 |  223 |  200 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Afrihost:
Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                10.0.0.2 -    0 |    2 |    2 |    1 |    1 |    2 |    1 |
|                   No response from host -  100 |    1 |    0 |    0 |    0 |    0 |    0 |
|                          41.181.221.213 -    0 |    2 |    2 |   31 |   47 |   64 |   64 |
|                          41.181.221.214 -    0 |    2 |    2 |   28 |   29 |   30 |   30 |
|   rb-dca-2.za--qux-b.za.mtnbusiness.net -    0 |    2 |    2 |   33 |   47 |   61 |   33 |
|     rb-cr-2.za--rb-dca-2.za-b.mtnns.net -    0 |    2 |    2 |  223 |  225 |  227 |  223 |
|        jh-cr-1.za--rb-cr-2.za.mtnns.net -    0 |    2 |    2 |  251 |  264 |  278 |  278 |
|        ls-cr-2.uk--rb-cr-1.za.mtnns.net -    0 |    2 |    2 |  222 |  226 |  230 |  222 |
|        ls-pr-1.uk--ls-cr-2.uk-a.mtn.net -    0 |    2 |    2 |  235 |  245 |  255 |  235 |
|           bbc-linx.pr01.thdow.bbc.co.uk -    0 |    2 |    2 |  262 |  269 |  277 |  277 |
|                   No response from host -  100 |    1 |    0 |    0 |    0 |    0 |    0 |
|                ae0.er02.cwwtf.bbc.co.uk -    0 |    2 |    2 |  252 |  265 |  278 |  278 |
|                         132.185.255.165 -    0 |    2 |    2 |  239 |  245 |  252 |  239 |
|              fmt-vip133.cwwtf.bbc.co.uk -    0 |    2 |    2 |  246 |  249 |  252 |  246 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

The MTN network has awful routing. Why can IS-based ISPs route via Durban and not have to travel all the way across the country to Cape Town? The infrastructure for IS is so much better than MTN.

We have international breakouts in Durban and Cape Town (over EASSy and WACS). If you're in KZN you should be routing directly over EASSy. What time did you run these tests?
 
Getting major stuttering on Hero's of the Storm. Ping doesnt seem to show too much deviation however. With a Webafrica account no issues at all.

If ISP accounts are performing differently, it's usually a question of latency. When you say no deviation, what is the destination latency you're seeing?
 
If ISP accounts are performing differently, it's usually a question of latency. When you say no deviation, what is the destination latency you're seeing?

I generally run a ping window to a well known EU website on my PC while I play so I can see if anyone in the house is downloading, ISP issues, or anything funky is going on (exchange issues etc).
Ping looked pretty similar to what I normally see. Last night however I experienced permanent micro-stuttering in game with the Afrihost account.
 
I generally run a ping window to a well known EU website on my PC while I play so I can see if anyone in the house is downloading, ISP issues, or anything funky is going on (exchange issues etc).
Ping looked pretty similar to what I normally see. Last night however I experienced permanent micro-stuttering in game with the Afrihost account.

If you're pinging a different IP to the server you're playing on, it could indicate something else. The latency could be in game due to load on the server or some other issue with the host.
 
Hi AH.
For the past few days, my p2p speeds have been really bad - even on well seeded downloads.
Things i have tried:
Port recreates
Made sure that business optimisation is deactivated onn CZ
Tried another router

What i have noticed:
Speeds increase after about 12 at night.
Speedtests wonky during the day but nice late at night.

Anything you can do?

Speedtests at moment are good but p2p crap.
 
Last edited:
Hi AH.
For the past few days, my p2p speeds have been really bad - even on well seeded downloads.
Things i have tried:
Port recreates
Made sure that business optimisation is deactivated onn CZ
Tried another router

What i have noticed:
Speeds increase after about 12 at night.
Speedtests wonky during the day but nice late at night.

Anything you can do?

Speedtests at moment are good but p2p crap.

Strange... do you see the same issues on a Capped account from us?
 
If you're pinging a different IP to the server you're playing on, it could indicate something else. The latency could be in game due to load on the server or some other issue with the host.

I doubt either very much, as I said a webafrica account worked fine.
I'll try investigate further and see if I can trace if there are issues upstream (Afrihost vs Webafrica) when I get the issue again.
 
I doubt either very much, as I said a webafrica account worked fine.
I'll try investigate further and see if I can trace if there are issues upstream (Afrihost vs Webafrica) when I get the issue again.

Keep us posted :)
May be best to gather all the info and dump it in a ticket, I can escalate if necessary from there.
 
It is always like that day in day out.

What's strange is that your local network is different on the traces. Our trace shows ping to 10.0.0.2 (your router in most cases) and the other trace does not. How are you switching accounts to test?
 
What's strange is that your local network is different on the traces. Our trace shows ping to 10.0.0.2 (your router in most cases) and the other trace does not. How are you switching accounts to test?

PPPoE connections using Windows 8.

Here is an Afrihost connected via PPPoE:
Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                   No response from host -  100 |    1 |    0 |    0 |    0 |    0 |    0 |
|                          41.181.221.213 -    0 |    2 |    2 |   28 |   28 |   29 |   28 |
|                          41.181.221.214 -    0 |    2 |    2 |   31 |   33 |   36 |   36 |
|   rb-dca-2.za--qux-b.za.mtnbusiness.net -    0 |    2 |    2 |   51 |   51 |   51 |   51 |
|     xp-dca-1.za--xp-cr-1.za-a.mtnns.net -    0 |    2 |    2 |  226 |  255 |  284 |  226 |
|        jh-cr-1.za--rb-cr-2.za.mtnns.net -    0 |    2 |    2 |  234 |  245 |  257 |  234 |
|        ls-cr-2.uk--rb-cr-1.za.mtnns.net -    0 |    2 |    2 |  232 |  265 |  299 |  232 |
|        ls-pr-1.uk--ls-cr-2.uk-a.mtn.net -    0 |    2 |    2 |  223 |  253 |  284 |  223 |
|           bbc-linx.pr01.thdow.bbc.co.uk -    0 |    2 |    2 |  230 |  264 |  299 |  230 |
|                   No response from host -  100 |    1 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    1 |    0 |    0 |    0 |    0 |    0 |
|                ae0.er01.telhc.bbc.co.uk -    0 |    2 |    2 |  243 |  271 |  299 |  243 |
|                         132.185.255.149 -    0 |    2 |    2 |  245 |  272 |  299 |  245 |
|               fmt-vip71.telhc.bbc.co.uk -    0 |    2 |    2 |  241 |  270 |  299 |  241 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

WA 2GB:
Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                   No response from host -  100 |    1 |    0 |    0 |    0 |    0 |    0 |
|                           196.38.74.246 -    0 |    4 |    4 |   17 |   23 |   34 |   19 |
|     cdsl1-umh-gi0-0-0-3102.ip.isnet.net -    0 |    4 |    4 |   11 |   17 |   23 |   11 |
|                          196.26.210.200 -    0 |    4 |    4 |   10 |   15 |   19 |   10 |
|   mi-za-cpt-p8-ten-0-0-0-1.ip.isnet.net -    0 |    4 |    4 |   22 |   30 |   35 |   30 |
|    core2b-dock-pos-0-0-1-3.ip.isnet.net -    0 |    4 |    4 |  191 |  216 |  250 |  191 |
|           bbc-linx.pr01.rbsov.bbc.co.uk -    0 |    4 |    4 |  190 |  204 |  225 |  190 |
|                   No response from host -  100 |    1 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    1 |    0 |    0 |    0 |    0 |    0 |
|                ae0.er01.telhc.bbc.co.uk -    0 |    4 |    4 |  187 |  202 |  224 |  187 |
|                         132.185.255.149 -    0 |    4 |    4 |  193 |  205 |  224 |  193 |
|               fmt-vip72.telhc.bbc.co.uk -    0 |    4 |    4 |  207 |  220 |  233 |  218 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Network's a bit more congested for WA at this time, but the ping still remains better. Later on it is far lower (sub-200ms) as in the previous tests.
 
Last edited:
PPPoE connections using Windows 8.

If it's passthrough it should generally be fine, but just remember that passthrough goes through device while other devices remain connected to the router on the primary account. So there could be contention if you're running both accounts at the same time and some devices are receiving data like updates.
 
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