Afrihost - Pure Fibre Feedback Thread

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OK so I've confirmed with vumatel that my line has been released by cisp.. Hope afrihost ensure I have internet when I get home.. @cavedog did u have to wait long for the migration.. And could u send through your invoice to AH straight away for the credit.. Here's hoping I'm connected when I get home
 
CISP released my line on schedule this morning. Got a call from Octotel a short while later informing me the migration would be done soon, then went offline. Had a bit of a tough time getting some mobile data on Vodacom to contact support etc, who told me AH was using DHCP instead of PPPOE, then had someone arrive so everything was delayed, but once I sat down again, AH had grabbed the line, gave me the activation link, I filled in the OTP and blammo.

And ho-lee-sh*t.



That is to London. I have never seen it that high - and when I questioned it with CISP, they assured me it was packet loss and there was nothing they could do. Local speedtest is full 200/200. NNTP is just below line speed (21-22MB/sec) where again, I was barely managing 10.8MB/sec on CISP which I was assured was packet loss / the NNTP server / basically anything but CISP.

It's early days, but so far, I am highly impressed.
 
Seeyou said:
CISP released my line on schedule this morning. Got a call from Octotel a short while later informing me the migration would be done soon, then went offline. Had a bit of a tough time getting some mobile data on Vodacom to contact support etc, who told me AH was using DHCP instead of PPPOE, then had someone arrive so everything was delayed, but once I sat down again, AH had grabbed the line, gave me the activation link, I filled in the OTP and blammo.

And ho-lee-sh*t.



That is to London. I have never seen it that high - and when I questioned it with CISP, they assured me it was packet loss and there was nothing they could do. Local speedtest is full 200/200. NNTP is just below line speed (21-22MB/sec) where again, I was barely managing 10.8MB/sec on CISP which I was assured was packet loss / the NNTP server / basically anything but CISP.

It's early days, but so far, I am highly impressed.
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Sigh....nee dis nie fair nie man ! :-/
 
Well looks like with MFN i have to wait the full month for my line to be released to Afrihost got this via mail this morning upon asking for early release:

"I can confirm that your order will be cancelled and your last day of services will be on the 31st of August 2019. With Metro Fibre you cannot select an early release date "
 
This is me now
 

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I had to do a double take just now. Clicked on a twitch live stream and it just started playing half a second later. In 1080p Source. Twitch clips are instant too. Netflix almost instantly hops up to 4K when available. Youtube is instant.

Don't want to rub it in for those not yet activated but damn, at least you've got a lot to look forward to.
 
Seeyou said:
I had to do a double take just now. Clicked on a twitch live stream and it just started playing half a second later. In 1080p Source. Twitch clips are instant too. Netflix almost instantly hops up to 4K when available. Youtube is instant.

Don't want to rub it in for those not yet activated but damn, at least you've got a lot to look forward to.
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STOP ! Junna ! ;-)

...no carry on its ok ;-)
 
STORMERSFAN said:
Should I run away now?and still holding in q
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When I called in it said estimated time to have my call answered was 18 mins. I just went the Whatsapp support route and got an answer much quicker. @AfriMan is very prompt and helpful too if you PM him.
 
Seeyou said:
When I called in it said estimated time to have my call answered was 18 mins. I just went the Whatsapp support route and got an answer much quicker. @AfriMan is very prompt and helpful too if you PM him.
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Thought I would try be proactive.. Wont try that again lol
 
Openserve installed fibre at my place on Monday. Still no word from Afrihost to activate. How long does it normally take?
 
znubair said:
Openserve installed fibre at my place on Monday. Still no word from Afrihost to activate. How long does it normally take?
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Maybe phone them? Openserv installed my line (brand new installation), as soon as they left, I phoned AH and they activated my line - they sent my login details via sms while i was on the phone with them.
 
Fjorko said:
Nah - its all electronic these days - they can activate you on in a matter of minutes - just depends who helps you on the day

@AfriFella - get Stormersfan connected ! After all he supports the right team !!!!:thumbsup::thumbsup::thumbsup:
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Hell no, it's not all electronic, been dealing with AH and Vumatel most of today to try and get me migrated. Still waiting to get connected. Apparently the Vuma sales team have to capture the order manually before AH can do anything. Definitely not automatic :ROFL:
 
esmile said:
Hell no, it's not all electronic, been dealing with AH and Vumatel most of today to try and get me migrated. Still waiting to get connected. Apparently the Vuma sales team have to capture the order manually before AH can do anything. Definitely not automatic :ROFL:
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I'm talking about the ISP side
 
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