Afrihost - Pure Fibre Feedback Thread

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AfriNatic said:
Still having an issue with it?

I'm not seeing any similar complaints so might be an isolated issue. Did you double check the settings?
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No. Was short lived. Not for the first time. Didn't check settings. Do they randomly change from time to time?

I did tether to my phone and the mail that was stuck in the outbox sent.
 
sand_man said:
No. Was short lived. Not for the first time. Didn't check settings. Do they randomly change from time to time?

I did tether to my phone and the mail that was stuck in the outbox sent.
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I'm not so familiar with with gmail smtp settings but when it comes to ssl and non ssl settings if something goes wrong with ssl it fails to send. There could have also been an issue with gmail's smtp server. I don't think a lot of people use the smtp server for gmail.
 
sand_man said:
smtp.gmail.com
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Are you using Port 25? I doubt it, but I know at some point anti-spam things blocked some port 25 traffic for a time, or something... I am sure Google doesnt support that anymore.
  • Gmail SMTP port (TLS): 587
  • Gmail SMTP port (SSL): 465
 
Had this problem few days ago with Gmail & Outlook.
Just setup mail on the Windows 10 mail client & it worked again.
 
Packet-Kollector said:
Are you using Port 25? I doubt it, but I know at some point anti-spam things blocked some port 25 traffic for a time, or something... I am sure Google doesnt support that anymore.
  • Gmail SMTP port (TLS): 587
  • Gmail SMTP port (SSL): 465
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Port 25, correct. Been my setup since around 2009. More or less.
675550642c615cf51358ad84d34b7ef6.jpg
 
@AfriNatic

Hey! You are an absolute legend. I just wanted to report back to say that the issue has been resolved. I'm incredibly grateful and happy. Seriously - thank you for organizing this.

Amusingly, they didn't end up replacing the Fibre ONT. The technician said he wanted to first change the line and port that I was using. He did that, reprovisioned the line, and everything has been golden since.

Thanks again!
 
Jeronkey said:
@AfriNatic

Hey! You are an absolute legend. I just wanted to report back to say that the issue has been resolved. I'm incredibly grateful and happy. Seriously - thank you for organizing this.

Amusingly, they didn't end up replacing the Fibre ONT. The technician said he wanted to first change the line and port that I was using. He did that, reprovisioned the line, and everything has been golden since.

Thanks again!
Click to expand...

Great news!!! :D

Glad I could assist.

I can now mark the reminder as resolved. ;)

Screenshot 2022-04-06 152508.png
 
sand_man said:
I got a mail stuck in my outbox once again.
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Change port to 465, and below that from Auto to SSL (Or Auto would likely work.)

I stand to be corrected but @AfriNatic could confirm, I believe there was some kind of restriction/throttle on port 25 at some point in time due to mass spam/hacked routers etc.
 
I use port 465 on 2 of my Gmail accounts that work through Outlook Microsoft 365.
We have had this problem before:-

Outlook having issues with Gmail

Started today - receiving an error in Outlook when trying to download email using the POP method. Standard gmail accounts as well as Google apps email accounts. Anyone know why and/or how to fix? Error code: 0x800ccc92 Username and password are correct and works fine in browser.
mybroadband.co.za mybroadband.co.za
 

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Packet-Kollector said:
Change port to 465, and below that from Auto to SSL (Or Auto would likely work.)

I stand to be corrected but @AfriNatic could confirm, I believe there was some kind of restriction/throttle on port 25 at some point in time due to mass spam/hacked routers etc.
Click to expand...

We don't block 25 but we deal on spam and abuse complaints on a case by case basis but I do agree on changing the port to another port.
 
AfriNatic said:
Morning,

Apologies for the issues experienced.

Unfortunately the degraded international speeds is still ongoing. We are enaging with the vendor to push to the completion on the upgrades to the peering points at LINX.
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Still seeing degraded international download speeds. Are you able to confirm whether these changes have been applied?
 
Screenshot 2022-04-07 at 16.57.39.png

Once again, doesn't go above 8kb/s. So strange..

Doing a trace route now to Github if it might help.

Screenshot 2022-04-07 at 17.12.04.png

Not sure if this is normal.....

Speedtest is normal
Screenshot 2022-04-07 at 17.13.05.png
 
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charlieharper said:
View attachment 1285386

Once again, doesn't go above 8kb/s. So strange..

Doing a trace route now to Github if it might help.

View attachment 1285394

Not sure if this is normal.....

Speedtest is normal
View attachment 1285396
Click to expand...
Dont waste your time, been trying to communicate there is massive issues on Afrihost the last couple of days, they will just keep insisting its your hardware/line etc

As long as Timmy can watch his Netflix, nothing is wrong with the network !
 
Canceled my line with afrihost. Was asked if the line should be released straight away or at the end of April, seeing that I paid for April. I replied with end of April. Even received a confirmation that the line will be active until then.

Vuma cut the line today. Fun times.
 
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