Afrihost Uncapped DSL Feedback

Using capped DSL account - I keep on having to reset our router in the morning after not using it for the night.

Why is it that the account loses connection overnight and account does not sync, surely it should remain connected? This has been happening for weeks now.

Plugging out the telephone cable and putting it back - fixes the issue but I have to do this every morning.
 
Last edited:
DeSLAM said:
Using capped DSL account - I keep on having to reset our router in the morning after not using it for the night.

Why is it that the account loses connection overnight and account does not sync, surely it should remain connected? This has been happening for weeks now.

Plugging out the telephone cable and putting it back - fixes the issue but I have to do this every morning.
Click to expand...

Wow... That's a strange thing to happen... Can you please PM me your details I'll need to check the session logs.

Is your modem configured to timeout after inactivity on the connection?
 
NarcoticJ said:
Afrihost shapes;throttles; manages the network whatever they want to call it between 18:00 and 22:15. "Their network team" won't do anything about it. I've been on business and premium packages it doesn't matter. Peak times P2P drops to zero but that really shouldn't affect streaming (youtube)...my Netflix US sucks during the day but goes 1080p at 18:00
Click to expand...

Streaming should be pretty good throughout the day. Which VPN or DNS service are you using to access Netflix?
 
God I hope the magic AH Throttling is not back. I can specifically recall 3 instances over roughly the last 2 years where speeds quite literally at 19:00/19:30 through 22:30/23:00 were just terrible and latency was better with 2 tins and some string. It would magically start and magically end. Its witchcraft I tell you. Hope its not that case again :p
 
WickedMONK3Y said:
God I hope the magic AH Throttling is not back. I can specifically recall 3 instances over roughly the last 2 years where speeds quite literally at 19:00/19:30 through 22:30/23:00 were just terrible and latency was better with 2 tins and some string. It would magically start and magically end. Its witchcraft I tell you. Hope its not that case again :p
Click to expand...

I don't think you're going to have any problems. :) Feel free to report back on your experience, though.
 
AfriGenie said:
Streaming should be pretty good throughout the day. Which VPN or DNS service are you using to access Netflix?
Click to expand...

I'm with NordVPN. I just singed up and I don't use P2P. But it seems very erratic on Afrihost. Speeds jumping up and down like crazy. Don't think your shaping system's deep packet scan knows what it's doing.
 
WickedMONK3Y said:
God I hope the magic AH Throttling is not back. I can specifically recall 3 instances over roughly the last 2 years where speeds quite literally at 19:00/19:30 through 22:30/23:00 were just terrible and latency was better with 2 tins and some string. It would magically start and magically end. Its witchcraft I tell you. Hope its not that case again :p
Click to expand...

That still happens every night like clockwork. But Afrihost doesn't know anything about it....XD
 
NarcoticJ said:
I'm with NordVPN. I just singed up and I don't use P2P. But it seems very erratic on Afrihost. Speeds jumping up and down like crazy. Don't think your shaping system's deep packet scan knows what it's doing.
Click to expand...

Do you see similar results when using Auto Afrihost DNS?
 
Is the internet buggered tonight? Downloading from steam at 7KB/s

Torrents are poor too.
 
AfriFella said:
Can you run a traceroute both locally and internationally ffor me to take a look at?
Click to expand...

Its literally so bad tonight.

Code: 
Tracing route to mybroadband.co.za [104.20.9.169]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  192.168.0.1
  2     *        *        *     Request timed out.
  3    27 ms    25 ms    31 ms  jhb-up7.ip.adsl.co.za [169.1.5.6]
  4    24 ms    24 ms    23 ms  jhb-net1.ip.adsl.co.za [169.1.5.52]
  5    23 ms    24 ms    24 ms  cloudflare.ixp.joburg [196.60.8.198]
  6    24 ms    24 ms    24 ms  104.20.9.169

Trace complete.

C:\Windows\system32>tracert loot.co.za

Tracing route to loot.co.za [41.185.56.10]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  192.168.0.1
  2     *        *        *     Request timed out.
  3    29 ms    27 ms    25 ms  jhb-up7.ip.adsl.co.za [169.1.5.6]
  4    26 ms    26 ms    24 ms  jhb-net1.ip.adsl.co.za [169.1.5.52]
  5    25 ms    25 ms    25 ms  optinet.ixp.joburg [196.60.8.120]
  6    47 ms    77 ms    68 ms  197-80-4-194.jhb.mweb.co.za [197.80.4.194]
  7   109 ms   124 ms     *     bu-ether2.tis-pe-2.optinet.net [197.80.4.253]
  8   231 ms   135 ms   160 ms  bu-ether1.vic-pe-2.optinet.net [197.80.4.8]
  9   193 ms    63 ms    46 ms  197-80-7-66.jhb.mweb.co.za [197.80.7.66]
 10   107 ms   141 ms    73 ms  197-84-4-100.cpt.mweb.co.za [197.84.4.100]
 11    48 ms    47 ms    46 ms  te0-0-0-0.cpt-p-2.optinet.net [197.84.4.46]
 12    47 ms    45 ms    63 ms  te0-7-0-0.cpt-p-1.optinet.net [197.84.4.33]
 13    45 ms    44 ms    45 ms  101.te0-0-2-0.cpt-tr-1.optinet.net [197.84.7.4]
 14    48 ms    49 ms    59 ms  197-84-120-130.cpt.mweb.co.za [197.84.120.130]
 15    57 ms    43 ms    43 ms  wnls-cer1-ge-0-0.wa.co.za [41.185.1.106]
 16    43 ms    44 ms    45 ms  www.loot.co.za [41.185.56.10]

Trace complete.



C:\Windows\system32>tracert bbc.co.uk

Tracing route to bbc.co.uk [212.58.244.22]
over a maximum of 30 hops:

  1     1 ms    <1 ms     3 ms  192.168.0.1
  2     *        *        *     Request timed out.
  3    26 ms    25 ms    28 ms  jhb-up7.ip.adsl.co.za [169.1.5.6]
  4    26 ms    25 ms    26 ms  jhb-net1.ip.adsl.co.za [169.1.5.52]
  5    24 ms    23 ms    37 ms  169-1-5-74.ip.afrihost.co.za [169.1.5.74]
  6    31 ms    32 ms    34 ms  41.169.57.216
  7     *        *        *     Request timed out.
  8   198 ms   198 ms   228 ms  if-ae-2-2.tcore1.JSO-Johannesburg.as6453.net [216.6.55.85]
  9   193 ms   192 ms   192 ms  if-ae-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
 10   195 ms   194 ms   195 ms  if-ae-5-2.tcore2.PV9-Lisbon.as6453.net [80.231.159.85]
 11   194 ms   194 ms   195 ms  if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
 12   193 ms   194 ms   193 ms  if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
 13   268 ms   268 ms   261 ms  if-ae-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
 14   187 ms     *        *     if-ae-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
 15   269 ms   255 ms   247 ms  if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
 16     *      193 ms   194 ms  195.219.83.102
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19   287 ms   309 ms   269 ms  NIU-SOLUTIO.ear1.London15.Level3.net [212.187.173.210]
 20     *        *        *     Request timed out.
 21   188 ms   187 ms   188 ms  ae0.er01.telhc.bbc.co.uk [132.185.254.109]
 22   278 ms   273 ms   282 ms  132.185.255.148
 23   245 ms   233 ms   244 ms  212.58.244.22

Trace complete.


C:\Windows\system32>tracert steam.com

Tracing route to steam.com [69.36.241.237]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  192.168.0.1
  2     *        *        *     Request timed out.
  3    28 ms    24 ms    25 ms  jhb-up7.ip.adsl.co.za [169.1.5.6]
  4    89 ms    87 ms    89 ms  jhb-net1.ip.adsl.co.za [169.1.5.52]
  5    95 ms    29 ms    24 ms  169-1-5-74.ip.afrihost.co.za [169.1.5.74]
  6   117 ms   108 ms   103 ms  41.169.57.216
  7    26 ms    37 ms    25 ms  ix-ae-7-0.tcore1.JSO-Johannesburg.as6453.net [41.206.178.29]
  8   277 ms   318 ms   262 ms  if-ae-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
  9   189 ms   189 ms   197 ms  if-ae-5-2.tcore2.PV9-Lisbon.as6453.net [80.231.159.109]
 10   192 ms   194 ms   192 ms  if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
 11   191 ms   190 ms   191 ms  if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
 12   265 ms   258 ms   246 ms  if-ae-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
 13     *      186 ms     *     if-ae-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
 14   268 ms   272 ms   272 ms  if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
 15   309 ms   231 ms   266 ms  80.231.62.2
 16   198 ms   196 ms   197 ms  ae13.mpr3.lhr3.uk.zip.zayo.com [64.125.30.54]
 17   385 ms   330 ms   330 ms  ae27.cs1.lhr15.uk.eth.zayo.com [64.125.30.234]
 18   388 ms   413 ms   350 ms  ae5.cs1.dca2.us.eth.zayo.com [64.125.29.131]
 19   336 ms   325 ms   325 ms  ae0.cs2.dca2.us.eth.zayo.com [64.125.29.229]
 20   323 ms   348 ms   322 ms  ae3.cs2.iah1.us.eth.zayo.com [64.125.29.45]
 21   338 ms   331 ms   329 ms  ae5.cs2.dfw2.us.eth.zayo.com [64.125.28.103]
 22   325 ms   325 ms   324 ms  ae3.cs2.lax112.us.eth.zayo.com [64.125.29.21]
 23   328 ms   331 ms   343 ms  ae2.cs2.sjc2.us.eth.zayo.com [64.125.28.196]
 24   326 ms   322 ms   324 ms  ae27.cr2.sjc2.us.zip.zayo.com [64.125.30.233]
 25   330 ms   348 ms   355 ms  ae16.mpr4.sjc7.us.zip.zayo.com [64.125.31.15]
 26   325 ms   329 ms   326 ms  208.185.155.94.IPYX-086177-910-ZYO.above.net [208.185.155.94]
 27   390 ms   395 ms   386 ms  cr2-scl-hu-0-7-0-21-0.bb.as11404.net [192.175.28.137]
 28   329 ms   326 ms   325 ms  cr2-scl-hu-0-7-0-20-0.bb.as11404.net [192.175.28.241]
 29   332 ms   327 ms   324 ms  xe0-0-0-3.core1.sv8.layer42.net [65.50.198.101]
 30   325 ms   325 ms   332 ms  xe0-1-0-0.core2.sv8.layer42.net [65.50.198.186]

Trace complete.
 
Rickster said:
Its literally so bad tonight.

Code: 
Tracing route to mybroadband.co.za [104.20.9.169]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  192.168.0.1
  2     *        *        *     Request timed out.
  3    27 ms    25 ms    31 ms  jhb-up7.ip.adsl.co.za [169.1.5.6]
  4    24 ms    24 ms    23 ms  jhb-net1.ip.adsl.co.za [169.1.5.52]
  5    23 ms    24 ms    24 ms  cloudflare.ixp.joburg [196.60.8.198]
  6    24 ms    24 ms    24 ms  104.20.9.169

Trace complete.

C:\Windows\system32>tracert loot.co.za

Tracing route to loot.co.za [41.185.56.10]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  192.168.0.1
  2     *        *        *     Request timed out.
  3    29 ms    27 ms    25 ms  jhb-up7.ip.adsl.co.za [169.1.5.6]
  4    26 ms    26 ms    24 ms  jhb-net1.ip.adsl.co.za [169.1.5.52]
  5    25 ms    25 ms    25 ms  optinet.ixp.joburg [196.60.8.120]
  6    47 ms    77 ms    68 ms  197-80-4-194.jhb.mweb.co.za [197.80.4.194]
  7   109 ms   124 ms     *     bu-ether2.tis-pe-2.optinet.net [197.80.4.253]
  8   231 ms   135 ms   160 ms  bu-ether1.vic-pe-2.optinet.net [197.80.4.8]
  9   193 ms    63 ms    46 ms  197-80-7-66.jhb.mweb.co.za [197.80.7.66]
 10   107 ms   141 ms    73 ms  197-84-4-100.cpt.mweb.co.za [197.84.4.100]
 11    48 ms    47 ms    46 ms  te0-0-0-0.cpt-p-2.optinet.net [197.84.4.46]
 12    47 ms    45 ms    63 ms  te0-7-0-0.cpt-p-1.optinet.net [197.84.4.33]
 13    45 ms    44 ms    45 ms  101.te0-0-2-0.cpt-tr-1.optinet.net [197.84.7.4]
 14    48 ms    49 ms    59 ms  197-84-120-130.cpt.mweb.co.za [197.84.120.130]
 15    57 ms    43 ms    43 ms  wnls-cer1-ge-0-0.wa.co.za [41.185.1.106]
 16    43 ms    44 ms    45 ms  www.loot.co.za [41.185.56.10]

Trace complete.



C:\Windows\system32>tracert bbc.co.uk

Tracing route to bbc.co.uk [212.58.244.22]
over a maximum of 30 hops:

  1     1 ms    <1 ms     3 ms  192.168.0.1
  2     *        *        *     Request timed out.
  3    26 ms    25 ms    28 ms  jhb-up7.ip.adsl.co.za [169.1.5.6]
  4    26 ms    25 ms    26 ms  jhb-net1.ip.adsl.co.za [169.1.5.52]
  5    24 ms    23 ms    37 ms  169-1-5-74.ip.afrihost.co.za [169.1.5.74]
  6    31 ms    32 ms    34 ms  41.169.57.216
  7     *        *        *     Request timed out.
  8   198 ms   198 ms   228 ms  if-ae-2-2.tcore1.JSO-Johannesburg.as6453.net [216.6.55.85]
  9   193 ms   192 ms   192 ms  if-ae-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
 10   195 ms   194 ms   195 ms  if-ae-5-2.tcore2.PV9-Lisbon.as6453.net [80.231.159.85]
 11   194 ms   194 ms   195 ms  if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
 12   193 ms   194 ms   193 ms  if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
 13   268 ms   268 ms   261 ms  if-ae-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
 14   187 ms     *        *     if-ae-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
 15   269 ms   255 ms   247 ms  if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
 16     *      193 ms   194 ms  195.219.83.102
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19   287 ms   309 ms   269 ms  NIU-SOLUTIO.ear1.London15.Level3.net [212.187.173.210]
 20     *        *        *     Request timed out.
 21   188 ms   187 ms   188 ms  ae0.er01.telhc.bbc.co.uk [132.185.254.109]
 22   278 ms   273 ms   282 ms  132.185.255.148
 23   245 ms   233 ms   244 ms  212.58.244.22

Trace complete.


C:\Windows\system32>tracert steam.com

Tracing route to steam.com [69.36.241.237]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  192.168.0.1
  2     *        *        *     Request timed out.
  3    28 ms    24 ms    25 ms  jhb-up7.ip.adsl.co.za [169.1.5.6]
  4    89 ms    87 ms    89 ms  jhb-net1.ip.adsl.co.za [169.1.5.52]
  5    95 ms    29 ms    24 ms  169-1-5-74.ip.afrihost.co.za [169.1.5.74]
  6   117 ms   108 ms   103 ms  41.169.57.216
  7    26 ms    37 ms    25 ms  ix-ae-7-0.tcore1.JSO-Johannesburg.as6453.net [41.206.178.29]
  8   277 ms   318 ms   262 ms  if-ae-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
  9   189 ms   189 ms   197 ms  if-ae-5-2.tcore2.PV9-Lisbon.as6453.net [80.231.159.109]
 10   192 ms   194 ms   192 ms  if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
 11   191 ms   190 ms   191 ms  if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
 12   265 ms   258 ms   246 ms  if-ae-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
 13     *      186 ms     *     if-ae-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
 14   268 ms   272 ms   272 ms  if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
 15   309 ms   231 ms   266 ms  80.231.62.2
 16   198 ms   196 ms   197 ms  ae13.mpr3.lhr3.uk.zip.zayo.com [64.125.30.54]
 17   385 ms   330 ms   330 ms  ae27.cs1.lhr15.uk.eth.zayo.com [64.125.30.234]
 18   388 ms   413 ms   350 ms  ae5.cs1.dca2.us.eth.zayo.com [64.125.29.131]
 19   336 ms   325 ms   325 ms  ae0.cs2.dca2.us.eth.zayo.com [64.125.29.229]
 20   323 ms   348 ms   322 ms  ae3.cs2.iah1.us.eth.zayo.com [64.125.29.45]
 21   338 ms   331 ms   329 ms  ae5.cs2.dfw2.us.eth.zayo.com [64.125.28.103]
 22   325 ms   325 ms   324 ms  ae3.cs2.lax112.us.eth.zayo.com [64.125.29.21]
 23   328 ms   331 ms   343 ms  ae2.cs2.sjc2.us.eth.zayo.com [64.125.28.196]
 24   326 ms   322 ms   324 ms  ae27.cr2.sjc2.us.zip.zayo.com [64.125.30.233]
 25   330 ms   348 ms   355 ms  ae16.mpr4.sjc7.us.zip.zayo.com [64.125.31.15]
 26   325 ms   329 ms   326 ms  208.185.155.94.IPYX-086177-910-ZYO.above.net [208.185.155.94]
 27   390 ms   395 ms   386 ms  cr2-scl-hu-0-7-0-21-0.bb.as11404.net [192.175.28.137]
 28   329 ms   326 ms   325 ms  cr2-scl-hu-0-7-0-20-0.bb.as11404.net [192.175.28.241]
 29   332 ms   327 ms   324 ms  xe0-0-0-3.core1.sv8.layer42.net [65.50.198.101]
 30   325 ms   325 ms   332 ms  xe0-1-0-0.core2.sv8.layer42.net [65.50.198.186]

Trace complete.
Click to expand...

We did see some spotty international reports yesterday, I see that seems to be reflected in your traces. Our guys were looking into this yesterday.

Local to MyBB seems fine, but the trace to Mweb seems pretty poor once it hits Optinet's network :(
 
AfriMan said:
We did see some spotty international reports yesterday, I see that seems to be reflected in your traces. Our guys were looking into this yesterday.

Local to MyBB seems fine, but the trace to Mweb seems pretty poor once it hits Optinet's network :(
Click to expand...

I plugged the router back in this morning and I was getting full speed.

Will test tonight.
 
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