Afrihost Uncapped DSL Feedback

Ping: 147ms
Download: 0.23Mbps
Upload: 0.54Mbps

Ping: 145ms
Download: 1.4Mbps
Upload: 0.47Mbps


Ping: 163ms
Download: 0.4Mbps
Upload: 0.55Mbps

Ping: 164ms
Download: 0.74Mbps
Upload: 0.54Mbps

First two are Cape Town

Second two are JHB

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\Windows\System32>tracert www.mybroadband.co.za

Tracing route to www.mybroadband.co.za [104.20.9.169]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms router.asus.com [192.168.1.1]
2 * * * Request timed out.
3 * 153 ms 151 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 144 ms 126 ms 117 ms 169-1-21-66.ip.afrihost.co.za [169.1.21.66]
5 138 ms 140 ms 135 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 150 ms 148 ms 147 ms 196-10-140-198.ixp.capetown [196.10.140.198]
7 146 ms 142 ms 133 ms 104.20.9.169

Trace complete.

C:\Windows\System32>tracert www.nag.co.za

Tracing route to www.nag.co.za [197.221.12.190]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms router.asus.com [192.168.1.1]
2 * * * Request timed out.
3 153 ms 152 ms 151 ms cpt-up1.ip.adsl.co.za [169.1.5.105]
4 153 ms * * cpt-up2.ip.adsl.co.za [169.1.5.106]
5 146 ms 138 ms 138 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 142 ms 153 ms 146 ms hetzner2.ixp.capetown [196.10.140.21]
7 132 ms 140 ms 132 ms core-access-switch1-vlan1001.cpt.host-h.net [196.40.102.70]
8 149 ms 148 ms 146 ms dedi90.cpt3.host-h.net [197.221.12.190]

Trace complete.

C:\Windows\System32>tracert www.news24.com

Tracing route to www.news24.com [41.86.110.200]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms router.asus.com [192.168.1.1]
2 * * * Request timed out.
3 * * * Request timed out.
4 150 ms 144 ms 135 ms 169-1-21-66.ip.afrihost.co.za [169.1.21.66]
5 147 ms 144 ms 144 ms cpt-net1.ip.adsl.co.za [169.1.5.128]
6 153 ms * * optinet.ixp.capetown [196.10.140.145]
7 149 ms 151 ms 151 ms bu-ether1.cpt-p-1.optinet.net [197.84.7.33]
8 * * 155 ms vl12.cpt-hscore-2.optinet.net [197.84.5.254]
9 148 ms * 147 ms vp-02-14.bb.ctn.c27.za.net [196.28.178.70]
10 148 ms 148 ms 168 ms gig5-2-cpt-opt-65-1.optinet.net [196.41.133.166]
11 150 ms * 150 ms OPTI-CPT-N1-Hosting.optinet.net [197.84.196.6]
12 150 ms 145 ms 148 ms 197-84-208-146.cpt.mweb.co.za [197.84.208.146]
13 165 ms 147 ms 150 ms 41-86-110-200.mweb.co.za [41.86.110.200]

Trace complete.

C:\Windows\System32>
 
Morning Guys!

There could be an issue in the South that's causing slow or intermittent connectivity for our DSL Clients, our Team is working with upstream providers to resolve it as quickly as possible. We've updated the Network Status page to reflect this.
 
AfriGenie said:
Morning Guys!

There could be an issue in the South that's causing slow or intermittent connectivity for our DSL Clients, our Team is working with upstream providers to resolve it as quickly as possible. We've updated the Network Status page to reflect this.
Click to expand...

Good to know, thanks.
 
AfriGenie said:
Morning Guys!

There could be an issue in the South that's causing slow or intermittent connectivity for our DSL Clients, our Team is working with upstream providers to resolve it as quickly as possible. We've updated the Network Status page to reflect this.
Click to expand...

Thanks for the update. I was just starting to wonder what is happening.
 
AfriGenie said:
Morning Guys!

There could be an issue in the South that's causing slow or intermittent connectivity for our DSL Clients, our Team is working with upstream providers to resolve it as quickly as possible. We've updated the Network Status page to reflect this.
Click to expand...

Thanks for the update. Did a speed test earlier and only managed to pull 86Kbps on my 20MB line, so I checked the site immediately. Any idea what the problem is?
 
AfriGenie said:
Morning Guys!

There could be an issue in the South that's causing slow or intermittent connectivity for our DSL Clients, our Team is working with upstream providers to resolve it as quickly as possible. We've updated the Network Status page to reflect this.
Click to expand...

Not only the South. East as well. Pretty sure I'm not supposed to be getting 300ms to the UK.

Code: 
Target Name: bbc.co.uk
         IP: 212.58.244.23
  Date/Time: 2017/06/02 9:42:34 AM - 2017/06/02 9:52:34 AM

Hop  Sent  PL%     Min     Max     Avg  Host Name / [IP]
  1     8    0    0.86    1.98    1.21  home.gateway.home.gateway [192.168.1.254]
  2     8  100       0       0       0   [-]
  3     8    0   20.20   23.02   21.17  dbn-up2.ip.adsl.co.za [169.1.5.174]
  4     8    0   20.43   28.96   22.12  dbn-in1.ip.adsl.co.za [169.1.5.204]
  5     8    0   20.81   23.00   21.48  41.162.84.192 [41.162.84.192]
  6     8    0   29.45   30.24   29.80  172.18.1.162 [172.18.1.162]
  7     8    0  104.63  170.58  142.38  ix-ae-7-0.tcore1.JSO-Johannesburg.as6453.net [41.206.178.29]
  8     8   12  271.07  342.12  308.60  if-ae-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
  9     8   12  272.12  331.62  309.77  if-ae-5-2.tcore2.PV9-Lisbon.as6453.net [80.231.159.109]
 10     8    0  272.82  335.51  311.37  if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
 11     8   25  268.08  321.68  302.64  if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
 12     8    0  275.38  332.59  311.81  if-ae-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
 13     8   75  301.90  331.45  316.68  if-ae-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
 14     8    0  282.61  341.12  314.22  if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
 15     8    0  285.34  347.54  311.82  195.219.83.102 [195.219.83.102]
 16     4   75  329.19  329.19  329.19  ae-24-3612.ear2.London15.Level3.net [4.69.167.166]
 17     1    0  384.50  384.50  384.50  ae-24-3612.ear2.London15.Level3.net [4.69.167.166]
 18     8    0  293.59  341.71  317.60  NIU-SOLUTIO.ear1.London15.Level3.net [212.187.173.210]
 19     8  100       0       0       0   [-]
 20     8    0  281.53  334.35  311.21  ae0.er02.telhc.bbc.co.uk [132.185.254.105]
 21     8    0  285.14  347.82  315.68  132.185.255.148 [132.185.255.148]
 22     8    0  269.11  331.56  306.26  bbc.co.uk [212.58.244.23]
 
So for the first time in months probably I can now watch 1080p at 60fps on youtube, the trick? Switch to a different ISP, consider my cancellation in, ignoring the current network issue, I am going on my experience before today, miles and miles ahead, paying a premium for business uncapped? I feel like a fool for letting it carry on for so long, I should kick myself. P2p, steam, browsing are all beyond anything "premium business uncapped" has given me for months. Maybe one day Afrihost will come back to the party but until then, no thanks.
 
Bl1zz4rd said:
Thanks for the update. Did a speed test earlier and only managed to pull 86Kbps on my 20MB line, so I checked the site immediately. Any idea what the problem is?
Click to expand...

It looks like a break somewhere. :( The moment I have a better idea I'll let you guys know.
 
dj2381 said:
So for the first time in months probably I can now watch 1080p at 60fps on youtube, the trick? Switch to a different ISP, consider my cancellation in, ignoring the current network issue, I am going on my experience before today, miles and miles ahead, paying a premium for business uncapped? I feel like a fool for letting it carry on for so long, I should kick myself. P2p, steam, browsing are all beyond anything "premium business uncapped" has given me for months. Maybe one day Afrihost will come back to the party but until then, no thanks.
Click to expand...

Mind dropping me a pm - would love to know which ISP you changed to.

Thanks
 
What is strange is that my Home Premium Uncapped account is running at full throttle (This morning before work and the same at the moment), whilst we experienced severe issues all day long on the Business Premium Uncapped account at work.
 
Gekco said:
What is strange is that my Home Premium Uncapped account is running at full throttle (This morning before work and the same at the moment), whilst we experienced severe issues all day long on the Business Premium Uncapped account at work.
Click to expand...

That does seem strange... The issue was rectified around 3PM, though, so it might be slightly coincidental. :)
 
Afternoon it looks like there has been a drop in capacity in the East. You may be seeing poor speeds and latency for the moment. I've also made sure that there is a Notice on our site.
 
Pathetic once again in Cape Town, can't even stream youtube at 144p, how many more network issues do you guys plan on having this month? Can I get a refund?
 
dj2381 said:
Pathetic once again in Cape Town, can't even stream youtube at 144p, how many more network issues do you guys plan on having this month? Can I get a refund?
Click to expand...

Good luck with that refund! I've been trying for years!

Can't even open my email at this stage. Jippee. Another peerfect night of pure internet bliss...
 
A mode of 25% packet loss in Grahamstown. Pings that normally take less than 50 ms on a bad day are taking 200+ ms. I am assuming this is a case of congestion given your capacity in the East dropped and only my computer is connected. However, I understand that this is a best-effort service and don't mind waiting till everything is back to normal
 
Last edited:
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