Afrihost Uncapped DSL Feedback

AfriGenie said:
I've just gotten feedback, it doesn't look like there are any issues in the Exchange. I do need you to quickly restart your modem and see how the speeds are now.
Click to expand...

I have done that and there are no improvements. I'd like to think my sync speed is supposed to be higher.
 
Rickster said:
Every afrihost users Internet goes down but they are still connected to the Internet. Teamspeak and browsing goes down.
Click to expand...

That sounds a little odd. :( Can you send me a PM with the username and I will see if I can spot any drops on their account?
 
Internet down, restarted router multiple times and router says there is internet however no internet on any devices
 
It was a NAPAfrica outage,
Click to expand...

Why was this not listed on the Afrihost Network Status page ?

According to that page there is not been a single adsl problem in the whole country for the month of August :erm:
 
daveza said:
Why was this not listed on the Afrihost Network Status page ?

According to that page there is not been a single adsl problem in the whole country for the month of August :erm:
Click to expand...

Sorry about that - it depends on the duration of the outage - but we should definitely put up a notice if we're aware of the outage.
 
Trying to reply to a ticket in clientzone and there seems to be no reply button or anything.... Ticket: YQM-228-49792

Was the ticket closed by mistake or something?

Also, since when did Afrihost start shaping an 8mbps line all the way down to 0.7mbps on an Uncapped Premium account...
 
Vorastra said:
Trying to reply to a ticket in clientzone and there seems to be no reply button or anything.... Ticket: YQM-228-49792

Was the ticket closed by mistake or something?

Also, since when did Afrihost start shaping an 8mbps line all the way down to 0.7mbps on an Uncapped Premium account...
Click to expand...

The ticket is definitely still open, can you try reply to the ticket from your Gmail address?
 
What's going on guys?
Code: 
Target Name: bras.afrihost.com
         IP: 155.239.255.250
  Date/Time: 2018/09/13 8:11:01 PM - 2018/09/13 8:21:01 PM

Hop  Sent  PL%    Min    Max    Avg  Host Name / [IP]
  1     3    0   0.81   0.88   0.86  router.asus.com [192.168.1.1]
  2     3    0  18.03  18.85  18.30  bras.afrihost.com [155.239.255.250]
Code: 
Target Name: afrihost.co.za
         IP: 169.1.1.221
  Date/Time: 2018/09/13 8:09:46 PM - 2018/09/13 8:19:46 PM

Hop  Sent  PL%     Min     Max     Avg  Host Name / [IP]
  1    15    0    0.57    1.14    0.88  router.asus.com [192.168.1.1]
  2    15  100       0       0       0   [-]
  3    15    0   64.76  137.54   82.43  dbn-up2.ip.adsl.co.za [169.1.5.173]
  4    15    0   36.27  132.54   67.77  dbn-up2.ip.adsl.co.za [169.1.5.174]
  5    15    0   20.68  138.30   81.55  dbn-in1.ip.adsl.co.za [169.1.5.204]
  6    15    0   37.60   82.82   63.23  41.162.84.192 [41.162.84.192]
  7    15    0   30.57  100.39   36.36  172.18.1.162 [172.18.1.162]
  8    15    0   31.76   82.59   36.23  41.169.57.219 [41.169.57.219]
  9    15    0   30.05  146.52   90.10  169-1-5-75.ip.afrihost.co.za [169.1.5.75]
 10    15    7  136.16  187.47  167.59  169-1-5-77.ip.afrihost.co.za [169.1.5.77]
 11    15    7  105.06  242.06  157.51  afrihost.co.za [169.1.1.221]
Code: 
Target Name: bbc.co.uk
         IP: 151.101.192.81
  Date/Time: 2018/09/13 8:12:14 PM - 2018/09/13 8:22:14 PM

Hop  Sent  PL%     Min     Max     Avg  Host Name / [IP]
  1    11    0    0.47    1.66    0.95  router.asus.com [192.168.1.1]
  2    11  100       0       0       0   [-]
  3    11    0   56.90   82.66   74.36  dbn-up2.ip.adsl.co.za [169.1.5.173]
  4    11    0   52.34   80.66   69.75  dbn-up2.ip.adsl.co.za [169.1.5.174]
  5    11    0   30.53  119.00   74.63  dbn-in1.ip.adsl.co.za [169.1.5.204]
  6    11    0  106.22  192.71  166.65  169-1-21-84.ip.afrihost.co.za [169.1.21.84]
  7    11    0  204.23  210.86  207.33  fastly.ixp.joburg [196.60.8.13]
  8    11    0   30.13   31.50   30.84  bbc.co.uk [151.101.192.81]
Code: 
Target Name: mybroadband.co.za
         IP: 104.20.10.169
  Date/Time: 2018/09/13 8:13:14 PM - 2018/09/13 8:23:14 PM

Hop  Sent  PL%     Min     Max     Avg  Host Name / [IP]
  1     9    0    0.47    1.21    0.89  router.asus.com [192.168.1.1]
  2     9  100       0       0       0   [-]
  3     9    0   69.39   93.31   85.48  dbn-up2.ip.adsl.co.za [169.1.5.173]
  4     9    0   51.40  104.95   78.58  169-1-21-110.ip.afrihost.co.za [169.1.21.110]
  5     9    0   36.00   87.44   53.22  dbn-in1.ip.adsl.co.za [169.1.5.204]
  6     9   11  141.20  201.33  178.25  169-1-21-84.ip.afrihost.co.za [169.1.21.84]
  7     9    0   36.67   58.80   40.49  cloudflare.ixp.joburg [196.60.8.198]
  8     9   11   35.30   73.99   42.56  mybroadband.co.za [104.20.10.169]
 
Hey Vorastra, sorry for the delay on the response. Are you still struggling with your connection? Please drop me a PM if you need some help.
 
So how is Afrihost 20mbps Home Uncapped account for say 4 people streaming? i cant afford the premium one, as i think that is just too much
 
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