Getting same issue in Sandton , Fully connected and registered on network , but can't browse or check balances.
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Cell C Network Issues: Disconnects, Coverage, Throughput Problems - Report Here
- Thread starter Cell_C
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- #cellc #wtbsignal cell c data faq
Getting same issue in Sandton , Fully connected and registered on network , but can't browse or check balances.
Yes FNB connect seems to be completely down.
Khodi
Well-Known Member
Hi Khodi
We would like to look into the problem.
Please send your details and location to [email protected].
Our team will assist.
^NS
We would like to look into the problem.
Please send your details and location to [email protected].
Our team will assist.
^NS
Hi sox63
Please advise where in Midrand are you situated. Drop us a DM and we will assist.
^SM
boxerulez
Expert Member
I am based in Saxilby and work in Wilsonia. Used to rely on Roaming on Vodacom and as of yesterday network just disconnected. Tried 2 different phones and can no longer roam on Vodacom 
What's up @Cell_C
What's up @Cell_C
"Sorry for you" and "sucks to be you" and "you don't spend enough with us to be considered a valuable client" are some of the responses you can expect from Cellc.I am based in Saxilby and work in Wilsonia. Used to rely on Roaming on Vodacom and as of yesterday network just disconnected. Tried 2 different phones and can no longer roam on Vodacom
What's up @Cell_C
Just put a lot more diplomatically.
SaiyanZ
Executive Member
I have little to no reception in Oakdene near the Glen in JHB South since the storm on Thursday night. Thought whatever went wrong it would have been fixed by now but the network is still useless. I can't even send a whatsapp message at the moment.
Have a CellC prepaid voice sim, CellC 20GB contract and CellC 100GB sim. All have been having issues since Friday.
Have a CellC prepaid voice sim, CellC 20GB contract and CellC 100GB sim. All have been having issues since Friday.
Hi SaiyanZ
Our sites were affected by the bad weather. They have been restored now, please reboot your devices and advise of the outcome.
^SM
Slush-puppy
Member
Krugersdorp Sugarbush estate
27/11/2016 07:00 am
(Huawei B315, slow download and upload) (Nokia lumia 730 dual sim poor voice line)
(Huawei post paid giga package) ( Nokia lumia 730 straight up 200 top up)
Existing reference numbers: none
speedtest: http://www.speedtest.net/my-result/5831050471
cell id:331268
RSSI: -78dBm
Thanks for taking time to read my post hope this is enough info. I never had problems in this area before
had great upload and download speeds and voice line reception
27/11/2016 07:00 am
(Huawei B315, slow download and upload) (Nokia lumia 730 dual sim poor voice line)
(Huawei post paid giga package) ( Nokia lumia 730 straight up 200 top up)
Existing reference numbers: none
speedtest: http://www.speedtest.net/my-result/5831050471
cell id:331268
RSSI: -78dBm
Thanks for taking time to read my post hope this is enough info. I never had problems in this area before
had great upload and download speeds and voice line reception
Last edited:
Johnatan56
Honorary Master
Request for signal upgrade:
https://goo.gl/maps/H5nKifKZ6Ny
The entire trip using that road from town down West coast road is fine, up until that point where it dies in that area. I drop from LTE to 1 bar HSDPA. It's a major transit route, would be nice if you could upgrade it.
https://goo.gl/maps/H5nKifKZ6Ny
The entire trip using that road from town down West coast road is fine, up until that point where it dies in that area. I drop from LTE to 1 bar HSDPA. It's a major transit route, would be nice if you could upgrade it.
SaiyanZ
Executive Member
Anyone else having issues with CellC in JHB south since yesterday? Have no throughput at all and can't even load a facebook page. No signal at all. Restarted router etc. several times and still the same.
SaiyanZ
Executive Member
Ok sending location and details now. There's been no service for about 48 hours straight and counting. Tested with 3 sims, 2 prepaid one contract on 2 different modems as well as on 3 devices, my PC and 2 laptops.
Edit: Email sent. I've also pm'd it to you.
Edit: Got contacted by Customer Care. Seems like they've fixed the issue for now. Thanks.
Last edited:
You're welcome and thank you for allowing us to assist.
^NS
^NS
SaiyanZ
Executive Member
Hi the network is dead again. Same issue. Little to no service and can't even open a webpage.
Last edited:
Good day
We've reported the matter to our Network Team, who will contact you and assist.
^SM
SaiyanZ
Executive Member
Thanks, I sent an email last night as well. I was contacted by support and issue seems to be resolved for now.