Cell C only has edge roaming on Vodacom from my knowledge. Maybe just tryna get you to sign up to a contract....
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Cell C Network Issues: Disconnects, Coverage, Throughput Problems - Report Here
- Thread starter Cell_C
- Start date
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- #cellc #wtbsignal cell c data faq
Hi murray654
Thank you for contacting Cell C.
Please PM us the number in question, and an address where you're experiencing this issue.
Also provide us with your contact number.
^MP
HeinrichZA
Active Member
- Joined
- Oct 16, 2018
- Messages
- 61
- Reaction score
- 70
I have been on a CellC "Fixed mobile" contract for almost two years now, was really happy with the signal and service to now.
From 22 February 17:01, I have just had absolutely zero signal
My Vodacom and Rain SIM cards still work perfectly, just the CellC one went completely dead.
Afrihost (through who this 20GB contract runs) has apparently ended their partnership with CellC, and issued me a new (Telkom) SIM to insert into my modem from 1 March. Could this be that CellC has decided to pull the plug early, and give Afrihost the finger?
Anyone else experiencing the same issue?
From 22 February 17:01, I have just had absolutely zero signal
My Vodacom and Rain SIM cards still work perfectly, just the CellC one went completely dead.
Afrihost (through who this 20GB contract runs) has apparently ended their partnership with CellC, and issued me a new (Telkom) SIM to insert into my modem from 1 March. Could this be that CellC has decided to pull the plug early, and give Afrihost the finger?
Anyone else experiencing the same issue?
HeinrichZA
Active Member
- Joined
- Oct 16, 2018
- Messages
- 61
- Reaction score
- 70
So for 3 days we have had to use alternative means, and I assume this will continue until 1 March?Not sure if I should be asking for help at CellC or Afrihost?
Afrihost was clear that the new SIM will only be active from 1 March.
HeinrichZA
Active Member
- Joined
- Oct 16, 2018
- Messages
- 61
- Reaction score
- 70
Turns out my SIM card has died, and getting a replacement 2-5 days.
So Afrihost will be wasting money to courier a new SIM to me for 1 day of usage in a best case scenario
So Afrihost will be wasting money to courier a new SIM to me for 1 day of usage in a best case scenario
cobusv
Senior Member
Hi codusv
That's a norm. You need to turn off WiFi calling when you need to use ussd codes.
^SM
That's a norm. You need to turn off WiFi calling when you need to use ussd codes.
^SM
Hi.
Having issues with outgoing email. smtp set as mail.cmobile.co.za
Mail leaves outbox and goes to sent items but not recieved by other party. Strangely happening on two different sim cards and different pc's but same location. I changed to another service provider and put their smtp server and it works. Definately something funny with mail.cmobile.co.za, about a week now ???
Having issues with outgoing email. smtp set as mail.cmobile.co.za
Mail leaves outbox and goes to sent items but not recieved by other party. Strangely happening on two different sim cards and different pc's but same location. I changed to another service provider and put their smtp server and it works. Definately something funny with mail.cmobile.co.za, about a week now ???
Sent thanks
Thank you, we have received it.
^PN
^PN
Grant
Honorary Master
CellC and Loadshedding
it seems in my area cellc is the only network that is unable to provide data during loadshedding - and this is constant, not a once off or occasional thing.
i have spoken to the call centre who choose to lie and say it happens to all networks, however, i use a dual sim phone - if i switch networks 4g is up and running perfectly, switch back to cellc and i get "no internet connection" error messages.
going a step further, the transmitters seem to battle to get up and running after power has been restored.
since 10pm last night - no signal.
the future of cellc looks bleak - it may be time to migrate
it seems in my area cellc is the only network that is unable to provide data during loadshedding - and this is constant, not a once off or occasional thing.
i have spoken to the call centre who choose to lie and say it happens to all networks, however, i use a dual sim phone - if i switch networks 4g is up and running perfectly, switch back to cellc and i get "no internet connection" error messages.
going a step further, the transmitters seem to battle to get up and running after power has been restored.
since 10pm last night - no signal.
the future of cellc looks bleak - it may be time to migrate
Having the same issue in Bluff Durban,
I have a work mobile on MTN and it works considerably better than CellC during load shedding.
Even after load shedding is complete it takes about 15/30mins for service to restore.
Good day
Mobile network operators rely on a reliable supply of electricity at their base stations to provide customers with coverage. We are working on getting generators in all areas affected by load shedding.
All operators have contingency measures in place in case of a power outage, including back-up generators or batteries that keep their towers operational during load-shedding.
However, due to factors like battery recharge times and a wave of criminal activity at base stations, the operators’ ability to contain these effects has been limited.
^SM
Mobile network operators rely on a reliable supply of electricity at their base stations to provide customers with coverage. We are working on getting generators in all areas affected by load shedding.
All operators have contingency measures in place in case of a power outage, including back-up generators or batteries that keep their towers operational during load-shedding.
However, due to factors like battery recharge times and a wave of criminal activity at base stations, the operators’ ability to contain these effects has been limited.
^SM
Hi there
I bought one of those 30-day 80mb bundles, but when I check the balance it no longer tells me the expiry date, just the available data.
If I hadn't hung on to the sms I received after buying the bundle I would have no idea when my data expires. Why is there no longer and expiration date attached when I check my balace?
I bought one of those 30-day 80mb bundles, but when I check the balance it no longer tells me the expiry date, just the available data.
If I hadn't hung on to the sms I received after buying the bundle I would have no idea when my data expires. Why is there no longer and expiration date attached when I check my balace?
Hi DinkyDi
Please check your balance by dialing *147#, then choosing the option for Balance.
^MP
Please check your balance by dialing *147#, then choosing the option for Balance.
^MP