Solitude
Executive Member
Yes, sorry I didn't mean to imply that you are wrong.
It's the people who tell you so. And in all honesty, they are probably right, I just don't want to believe that they are. -
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Cell C Network Issues: Disconnects, Coverage, Throughput Problems - Report Here
- Thread starter Cell_C
- Start date
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- Tags
- #cellc #wtbsignal cell c data faq
Yes, sorry I didn't mean to imply that you are wrong.
It's the people who tell you so. And in all honesty, they are probably right, I just don't want to believe that they are. 
Yes, sorry I didn't mean to imply that you are wrong.
Hi Solitude
I understand and can image it's frustrating.
Let see what they say will update case will more info.
Hopefully will get a better solution.
Regards
~AM~
Internet connection Times out often. Sometimes every 30 min!
OS: Mac OSX 10.6.6
Location: Bellville - Cape Town (http://bit.ly/xvL6yC)
Date & Time of Issue: since Jan 2012
Device Manufacturer & Model : Huawei E1820
Contract Type (pre- or post-paid): pre paid
Existing reference numbers from Helpdesk: n/a
RAT (2G/3G/HSPA+):HSPA+
www.speedtest.net results (if possible): http://www.speedtest.net/result/1753066806.png
Cell ID (if possible):
RSSI (if possible) : -85dBm
Other info:
Speeds are usually okay.
OS: Mac OSX 10.6.6
Location: Bellville - Cape Town (http://bit.ly/xvL6yC)
Date & Time of Issue: since Jan 2012
Device Manufacturer & Model : Huawei E1820
Contract Type (pre- or post-paid): pre paid
Existing reference numbers from Helpdesk: n/a
RAT (2G/3G/HSPA+):HSPA+
www.speedtest.net results (if possible): http://www.speedtest.net/result/1753066806.png
Cell ID (if possible):
RSSI (if possible) : -85dBm
Other info:
Speeds are usually okay.
Last edited:
nakedpeanut
Expert Member
Not to ignore RPM, but I don't think i require a new thread.
I've experienced the CellC network as being very unstable and i often loose connection on my SGS2. I never had this issue with Vodacom. At home (Kempton Park) and at work (Midrand) I often sit with little to no signal.
Are you guys having tower, backend issues? Whats the deal?
I've experienced the CellC network as being very unstable and i often loose connection on my SGS2. I never had this issue with Vodacom. At home (Kempton Park) and at work (Midrand) I often sit with little to no signal.
Are you guys having tower, backend issues? Whats the deal?
CataclysmZA
Executive Member
- Joined
- Apr 1, 2010
- Messages
- 5,595
- Reaction score
- 1,613
Cell C 3G tower in Jeffreys Bay is completely down, while EDGE works like a bomb (just a very, very slow one).
Solitude
Executive Member
Hi NAG -Wesley. How long has it been down for?
If possible can you send a pm to the Cell C rep (Cell_C) with the required details? You'll find the required details on the first post of this thread and then you can just click on the Cell C's rep's name to send him a pm.
That will be the quickest way to let him have a look for you.
Good day NAG - Wesley
I have PM you require some details.
Will assist as best possible.
****Thanks Solitude
Regards
~AM~
Human.Debris
Active Member
Internet connection very slow
OS: Windows 7
Location: Solheim
Date & Time of Issue: 27/2/2012
Device Manufacturer & Model : Huawei E1820
Contract Type (pre- or post-paid): pre paid
Existing reference numbers from Helpdesk: n/a
RAT (2G/3G/HSPA+): UMTS
www.speedtest.net results (if possible): http://speedtest.net/result/1804772543.png
Cell ID (if possible):
RSSI (if possible) : -97dBm
Other info:
Speeds are usually okay, around 4 to 5 mbps down and 1.5mbps up. My RBM contract phone is running ok in terms of speeds at the same location. The light on the modem stays dark blue and does not go the light blue colour
OS: Windows 7
Location: Solheim
Date & Time of Issue: 27/2/2012
Device Manufacturer & Model : Huawei E1820
Contract Type (pre- or post-paid): pre paid
Existing reference numbers from Helpdesk: n/a
RAT (2G/3G/HSPA+): UMTS
www.speedtest.net results (if possible): http://speedtest.net/result/1804772543.png
Cell ID (if possible):
RSSI (if possible) : -97dBm
Other info:
Speeds are usually okay, around 4 to 5 mbps down and 1.5mbps up. My RBM contract phone is running ok in terms of speeds at the same location. The light on the modem stays dark blue and does not go the light blue colour
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Location: Kenridge, Durbanville, Cape Town
Date & Time of Issue: since Feb 2012
Device Manufacturer & Model : ZTE MF 668 (black modem)
Contract Type (pre- or post-paid): pre paid
Existing reference numbers from Helpdesk: n/a
RAT (2G/3G/HSPA+):HSPA+
www.speedtest.net results (if possible):
Cell ID (if possible):
RSSI (if possible) :
Other info:
I have this annoying issue where my connection is dropped after 15 to 20 minutes, every day. I'll then reconnect and try again. Just rather frequent reconnects, compared to a couple of months ago where everything was fine.
Date & Time of Issue: since Feb 2012
Device Manufacturer & Model : ZTE MF 668 (black modem)
Contract Type (pre- or post-paid): pre paid
Existing reference numbers from Helpdesk: n/a
RAT (2G/3G/HSPA+):HSPA+
www.speedtest.net results (if possible):
Cell ID (if possible):
RSSI (if possible) :
Other info:
I have this annoying issue where my connection is dropped after 15 to 20 minutes, every day. I'll then reconnect and try again. Just rather frequent reconnects, compared to a couple of months ago where everything was fine.
Frequent disconnects
Location: Plumstead, Cape Town
Date & Time of Issue: Last couple of weeks
Device Manufacturer & Model: Huawei E367 / TP-Link MR3420
Contract Type (pre- or post-paid): Pre-paid
Existing reference numbers from Helpdesk: TT 1554821
RAT (2G/3G/HSPA+): HSPA+
www.speedtest.net results: Speed is not a problem.
Cell ID: 46242 (900 MHz), 40411 (900 MHz), 40414 (2100 MHz)
RSSI: -55dBm (900 MHz)
A new cell tower seems to have appeared very near to me (Cell ID 46242) which I am forced to use because of the very strong signal. No problem with speeds and signal strength, but my router has to reconnect about 20-40 times every day. This is very irritating when active connections frequently drop and you have to wait for the router to reconnect.
Location: Plumstead, Cape Town
Date & Time of Issue: Last couple of weeks
Device Manufacturer & Model: Huawei E367 / TP-Link MR3420
Contract Type (pre- or post-paid): Pre-paid
Existing reference numbers from Helpdesk: TT 1554821
RAT (2G/3G/HSPA+): HSPA+
www.speedtest.net results: Speed is not a problem.
Cell ID: 46242 (900 MHz), 40411 (900 MHz), 40414 (2100 MHz)
RSSI: -55dBm (900 MHz)
A new cell tower seems to have appeared very near to me (Cell ID 46242) which I am forced to use because of the very strong signal. No problem with speeds and signal strength, but my router has to reconnect about 20-40 times every day. This is very irritating when active connections frequently drop and you have to wait for the router to reconnect.
Last edited:
BobsLawnService
Expert Member
- Joined
- Jun 18, 2010
- Messages
- 2,924
- Reaction score
- 13
Location: Kenilworth, Cape Town
Date & Time of Issue: Last couple of weeks
Device Manufacturer & Model: Huawei E1820
Contract Type (pre- or post-paid): Pre-paid
Connection dropping to EDGE since earlier on this week.
Date & Time of Issue: Last couple of weeks
Device Manufacturer & Model: Huawei E1820
Contract Type (pre- or post-paid): Pre-paid
Connection dropping to EDGE since earlier on this week.
Krypt0n1te
Senior Member
Any idea if there's issues in Kuilsriver/Zewenwaght area?
Can't seem to pick up 3g today and 2g is rather intermittent as well.
Cell C 2gig sim
8-ta branded E367
MR 3020 Router.
VodaCom flying with same hardware.
Thx
Via Desire & Tapatalk
EDIT: Fixed, virtually as I pressed the send button on my phone my PC's connection became alive.
Speedy Service!
Can't seem to pick up 3g today and 2g is rather intermittent as well.
Cell C 2gig sim
8-ta branded E367
MR 3020 Router.
VodaCom flying with same hardware.
Thx
Via Desire & Tapatalk
EDIT: Fixed, virtually as I pressed the send button on my phone my PC's connection became alive.
Speedy Service!
Last edited:
Braamfontein: Connection & Signal stregth 13 March 2012
There was constant disconnects in Braamfontein for most of today, and then in afternoon, my E1820 was stuck on Edge, effectively no connection, till 6:30pm.
It seems back to normal now.
There was constant disconnects in Braamfontein for most of today, and then in afternoon, my E1820 was stuck on Edge, effectively no connection, till 6:30pm.
It seems back to normal now.
Last edited:
ajax
Executive Member
No 3G or GSM from Papegaaiberg 44002 and Die Boord 44353.
Several towers are down in Stellenbosch, as also reported by friends of mine. And if we do manage to get signal, no data connection can be made.
Several towers are down in Stellenbosch, as also reported by friends of mine. And if we do manage to get signal, no data connection can be made.
Last edited:
hambone
Expert Member
- Joined
- Apr 2, 2009
- Messages
- 1,513
- Reaction score
- 2
+2 Down in Coetzenburg, Stellenbosch.
+3 CellC in Eikestad Mall can't make outgoing calls.
ajax
Executive Member
Just spoke to the technical help desk (140 then 8). They are aware of the problem in Stellenbosch
reactor_sa
Executive Member
Fkuk me, but CellC is slow this evening in Edenvale/Bedfordview area...
Frequent disconnects
Location: Plumstead, Cape Town
Since 16h00 on 16th March, 233 disconnections - about one every 20 mins. Situation getting worse. Same in Edgemead, so must be an area-wide problem. Yet call centre is unaware of any problem and say I am the first to complain, it must be my faulty modem
If that is so, why do 2 other people that I know of have disconnections at the same time and duration as I do?
Does CellC take us for fools? Why advertise and sell a product knowing full well it cannot in any way meet its advertised specification? This is downright fraud.
Location: Plumstead, Cape Town
Since 16h00 on 16th March, 233 disconnections - about one every 20 mins. Situation getting worse. Same in Edgemead, so must be an area-wide problem. Yet call centre is unaware of any problem and say I am the first to complain, it must be my faulty modem
If that is so, why do 2 other people that I know of have disconnections at the same time and duration as I do?
Does CellC take us for fools? Why advertise and sell a product knowing full well it cannot in any way meet its advertised specification? This is downright fraud.