Cell C speed stick issues

S

sollen

New Member
Joined
Jul 2, 2013
Messages
2
Reaction score
0
I tried going online using my cell c speed stick but when i clicked on it a weird message came up. It said "The Automatic License Procedure Has Failed. The software is now disabled"

how is this possible. Now i cant even get into the cell c connector. Please help me cos im worried the data bundles I bought will expire
 
Hi sollen, you need to update the connection manager. please provide the make and model of the speed stick and the OS you are using, i will post the link. *DM*
 
Im using the Nokia Speed stick CS-19. Windows 7 64-bit
once i update it, will it be alright?

thank you very much for responding to my problem
 
I also experienced the same problem. I tried to uninstall and reinstall the software but I still get the same message.

Sent from my BlackBerry 8520 using Tapatalk
 
Updating Speedstick

We are having the same problem - the MF668 speedstick works fine in our network, but will not work directly in any of the three computers or laptops. After the upgrade are you supposed to have Connector software, or UIMain or Wilog or something else.
 
Hi all i hav a mf668 cell c speedstick>I also got the message of software upgrade which i did.now i insert it and the red light goes on.But dont get anything besides it wanting to import pic?i then tried computer and where it mentions Cellc and tried to eject then it looks like it starts to install drivers but then asks me to locate drivers (which one i dont know)I then downloaded the drive from cell c site got it running ......but nothing i cant even update.at thid stage i'm using a vodacom dongel with cell c sim but very slow.and have tried uninstalling vodacom but still nothing.
 
mich1 said:
Hi all i hav a mf668 cell c speedstick>I also got the message of software upgrade which i did.now i insert it and the red light goes on.But dont get anything besides it wanting to import pic?i then tried computer and where it mentions Cellc and tried to eject then it looks like it starts to install drivers but then asks me to locate drivers (which one i dont know)I then downloaded the drive from cell c site got it running ......but nothing i cant even update.at thid stage i'm using a vodacom dongel with cell c sim but very slow.and have tried uninstalling vodacom but still nothing.
Click to expand...

Hi mich1, Please PM me your contact number. I will get someone from the tech team to assist. *DM*
 
Mayhem happening! Did it expire come 1st October 2014 - if that is the case why didn't everyone receive communication via email/sms notifying them how imperative it is to update.
 
Hi iv been having the same problem but before that i was having the issue of the modem not even connecting to the internet. Im using a huwaeai e1820 and eventually the only way i could get it to get the connection button availible was by disabling the cd component of the dongle. After restarting my pc i got the error cell c connector automatic liscence activation procedure failed even after uninstalling and reinstalling i get the same error im unable to download the cell c connecter as recomended as i dont have proper internet access. What other options do i have to make it work properly? Also why on earth does cell c feel the need to have the program run on a virtual drive isnt an autoplay a more effective way to go iv used a 8ta modem once and have never had issues due to its simplicity
 
Use MDMA. If you want SMS support, download generic Huawei dashboard.
 
Hey I know this was posted a while ago but I need help with this. My buddy's CS 19 had the same problem as OP, so I downloaded the software from http://www.cellc.co.za/download-new-software and followed the instructions, but at the end there was an error\

Error 4: AT_ERROR
ERROR. Thread: releaseUpdate_COM70, updating {'pkgv': 'C:\\Users\\Cameron\\Downloads\\CS-19-update2013\\CS-19 update2013\\Modem Binaries\\HostVersion.pkgv', 'device_config': '', 'custom_config': 'C:\\Users\\Cameron\\Downloads\\CS-19-update2013\\CS-19 update2013\\Modem Binaries\\customConfig.xml', 'product_config': '', 'iso': 'C:\\Users\\Cameron\\Downloads\\CS-19-update2013\\CS-19 update2013\\Modem Binaries\\nocd.iso.wrapped', 'mass_storage': 'C:\\Users\\Cameron\\Downloads\\CS-19-update2013\\CS-19 update2013\\Modem Binaries\\mass_storage.wrapped', 'secondary_boot': 'C:\\Users\\Cameron\\Downloads\\CS-19-update2013\\CS-19 update2013\\Modem Binaries\\secondary_boot.wrapped', 'factory_tests': 'C:\\Users\\Cameron\\Downloads\\CS-19-update2013\\CS-19 update2013\\Modem Binaries\\factory_tests.wrapped', 'modem': 'C:\\Users\\Cameron\\Downloads\\CS-19-update2013\\CS-19 update2013\\Modem Binaries\\modem.wrapped', 'loader': 'C:\\Users\\Cameron\\Downloads\\CS-19-update2013\\CS-19 update2013\\Modem Binaries\\loader.wrapped'}
Click to expand...

view the full error here http://pastebin.com/W2w8XGAs

Now the dongle simply comes up as a USB and I have no idea what to do
 
This is on the CellC Facebook page and may help. I have the same licensing error with a Huwai modem ....

https://www.facebook.com/CellC.SouthAfrica/posts/10151725125607265

Florian Weller For those running into the RSA Authentication issue: after having spent half a day and 120km in getting this fixed...
The error seems to crop up (on the Nokia modem at least) if the installer is provided only with the folder "Modem Binaries" and not the folder "Key0" as well. Using Advanced Setup, if you select the former folder, it will merrily chug along until it hits the configuration stage, at which point it terminates with said error. The way around this is to select the parent folder of both of these (CS-19 update2013) - i.e. the folder the updater.exe itself is located in.
This way, everything works just fine. Now please Cell C, update your instructions to make this clear!!!
 
Hi Cell_C,

I have recently acquired a Cell C data stick. I have a Apple Mac, running OSX Maverick (10.9) and unfortunately didn't realise that this data stick does not function on this software, which is the latest release from Apple. Can you please inform me of when this stick will be functional to be used on my Mac? I unfortunately cannot give you the number of the Cell C sim card on the data stick as I cannot connect to the Cell C Connector due to the OSX Maverick not working with the connector.

The following are the details of the stick:
Type: HSUPA USB Stick from ZTE Corporation
Model: MF190

Thank you
 
Oldseen said:
Hi Cell_C,

I have recently acquired a Cell C data stick. I have a Apple Mac, running OSX Maverick (10.9) and unfortunately didn't realise that this data stick does not function on this software, which is the latest release from Apple. Can you please inform me of when this stick will be functional to be used on my Mac? I unfortunately cannot give you the number of the Cell C sim card on the data stick as I cannot connect to the Cell C Connector due to the OSX Maverick not working with the connector.

The following are the details of the stick:
Type: HSUPA USB Stick from ZTE Corporation
Model: MF190

Thank you
Click to expand...


Hi Oldseen, I got your PM. I will get a technician to contact you for assistance. *DM*
 
ShadowBandit said:
Hey I know this was posted a while ago but I need help with this. My buddy's CS 19 had the same problem as OP, so I downloaded the software from http://www.cellc.co.za/download-new-software and followed the instructions, but at the end there was an error\

<snip />

view the full error here http://pastebin.com/W2w8XGAs

Now the dongle simply comes up as a USB and I have no idea what to do
Click to expand...

I seem to have run into the same issue. Did you manage to sort this out? My Cell C Nokia CS-19 is useless.
 
Oldseen said:
Hi Cell_C,

I have recently acquired a Cell C data stick. I have a Apple Mac, running OSX Maverick (10.9) and unfortunately didn't realise that this data stick does not function on this software, which is the latest release from Apple. Can you please inform me of when this stick will be functional to be used on my Mac? I unfortunately cannot give you the number of the Cell C sim card on the data stick as I cannot connect to the Cell C Connector due to the OSX Maverick not working with the connector.

The following are the details of the stick:
Type: HSUPA USB Stick from ZTE Corporation
Model: MF190

Thank you
Click to expand...

Hi Cell_C,

I am having the same issue as Oldseen. I have both a ZTE modem, and the Nokia CS-19. Neither work after upgrading to OSX Mavericks. I visited the Cell C store in Cavendish, Cape Town and they told me they're not compatible with OSX Mavericks and its not Cell C's problem as they don't manufacture the modems.

Please help.

Thanks
 
Danny664 said:
Hi Cell_C,

I am having the same issue as Oldseen. I have both a ZTE modem, and the Nokia CS-19. Neither work after upgrading to OSX Mavericks. I visited the Cell C store in Cavendish, Cape Town and they told me they're not compatible with OSX Mavericks and its not Cell C's problem as they don't manufacture the modems.

Please help.

Thanks
Click to expand...

Hi Danny664, please PM me your number, I will get a technician to assist. *DM*
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X