Cool Ideas Fibre ISP - Feedback

[savage]

PB do we have any idea on Lynwood zone 1:3 yet? Frogfoot isn't being very helpfull when I ask for a proper update.

Zone 1.3: Start dates for zone 1.3 will be communicated in the coming weeks.

Given it's freeze period, they will more than likely only make announcements in terms of start dates next year.

 

[stefan9]

Zone 1.3: Start dates for zone 1.3 will be communicated in the coming weeks.

Given it's freeze period, they will more than likely only make announcements in terms of start dates next year.

Thx I am aware of their company line in their last emails. Was hoping someone had more info.

Rather getting tired of their poor info concerning my order.

 

[Manbjorngris]

PBCool, why doesn't Cool Ideas arrange for fibre installation with suppliers while the other ISP's do? I lost four weeks simply because I made a four week follow up on if they're making progress only to find out Cool Ideas never bothered to tell me I had to register with Frogfoot myself.

I'll understand if you can show me the logic in this reasoning or if you could point me towards where I was warned I have to contact the fibre suppliers myself as a condition to do business with you.

Thanks.

 

[stefan9]

That is very weird. That was the first thing CI told me to do, placing the order at frogfoot site as well. You sure you didn't miss a mail?

 

[phuma]

Broke, again. Sigh. I could not even load mybroadband now.

 

[DrJohnZoidberg]

Broke, again. Sigh. I could not even load mybroadband now.

Which DNS servers are you using?

 

[sand_man]

Yeah. I'm also seeing some flaky performance. YouTube buffering, sites taking time to render. Google DNS.

 

[Yster21]

Broke, again. Sigh. I could not even load mybroadband now.

Same. Seems like massive packet loss. I'm on Vuma Aerial in Little Falls, Jhb. CISP Jhb DNS.

 

[phuma]

MASSIVE packet loss indeed. Happens almost daily. Never international or local to Cape Town only to what I assume is in Gauteng.

Sending this from mobile because my fibre is unusable.

 

[boyequal]

Weird performance too. Local and international. mbBB slow to load. YouTube weird.

JHB, Vumatel trenched, CISP DNS.

 

[phuma]

Losing almost all packets at 154.0.1.141

 

[simstim]

Same problem at the moment. Also using Vuma Aerial and CISP Jhb DNS. Waverley area.

 

[Snizle]

same here Little Falls.

 

[Joka69]

Same here, Vumatel Aerial and Cisp and can barely get an audio stream to load?

 

[F1ve_Claw]

Same issue in Craighall park with fibrehoods

 

[Pho3nix]

Same starting to feel like the beginning of the end the way issues keep cropping up lately

 

[xefor]

Massive packet loss here too...

 

[John Tempus]

Seems to be back to normal for me or the fact I reset the CPE solved it. Anyhow back to greatness again.

 

[DWJ]

Losing almost all packets at 154.0.1.141

Same boat

 

[DWJ]

Double post*