Cool Ideas Fibre ISP - Feedback

[flash99]

How to use eft? The online application form keeps routing me to the bank details page for debit orders.

 

[PBCool]

How to use eft? The online application form keeps routing me to the bank details page for debit orders.

Just email accounts at cisp.co.za asking how to use the eft system, by default the application is debit order.

 

[PBCool]

@PBCool I applied 3 weeks ago and received a Ticket ID but that's all, no information on how long the lead time is. Is there somewhere I can check where I'm on the waiting list?

Drop me a PM with the ticket number.

 

[bar1]

do you guys have a news server?
i am assuming news.saix.net wont work.....

 

[PBCool]

do you guys have a news server?
i am assuming news.saix.net wont work.....

You can use the IS news server on our network.

 

[HawkI]

@PBCool

Hello Paul

I have given Openserve notice and Im due to terminate at the end of this month. I have a new vumatel link in and running at my home, just waiting for me to sign up with an ISP. I want to go with a month to month

Two questions:
1)If I dont want a router but have my own Ubiquiti Edgerouter - is there a discount on your packages? Im looking at the 100/100 Sub Zero package.
2) how long would it take to get your service up and running in my home?

 

[PBCool]

@PBCool

Hello Paul

I have given Openserve notice and Im due to terminate at the end of this month. I have a new vumatel link in and running at my home, just waiting for me to sign up with an ISP. I want to go with a month to month

Two questions:
1)If I dont want a router but have my own Ubiquiti Edgerouter - is there a discount on your packages? Im looking at the 100/100 Sub Zero package.
2) how long would it take to get your service up and running in my home?

Responded to your mail

 

[Mike Hoxbig]

@PBCool, internet just bombed out. Just great, on a weekend when I get a chance to do some gaming. You guys seriously need to get after hours support - how many people are actually home during business hours?

 

[sand_man]

Yeah, bjorked....

 

[Looney]

Same here, facked

 

[Pho3nix]

No working

 

[Looney]

Hope it gets sorted ASAP.

 

[boyequal]

Ditto. Dead or dead slow from about 23:35.

 

[Looney]

Are we all on Fibrehoods or is this a Cool Ideas issue?

 

[Pho3nix]

On Vuma

 

[Looney]

Ok so then this must be a Cool Ideas issue then.

 

[boyequal]

Ditto. Dead or dead slow from about 23:35.

Are we all on Fibrehoods or is this a Cool Ideas issue?

On Vuma here too... Seems to be slowly coming back now, though?

 

[Looney]

Now where is PBCool, how can we contact him to find out what's going on?

 

[Pho3nix]

On Vuma here too... Seems to be slowly coming back now, though?

Still can't connect to VPNs or VPSs.
phones able to hold s connection though

 

[boyequal]

Yeah, no... It was a fluke for a minute there. International dead. Graphs on their website affirms that something is up.