Cool Ideas Fibre ISP - Feedback

[Tinuva]

All green.

So it's syncing 100mbit instead of gigabit. That won't work for 200mbit package. Do iperf test as if you on 100mbit line.

 

[Tinuva]

All green.

So it's syncing 100mbit instead of gigabit. That won't work for 200mbit package. Do iperf test as if you on 100mbit line.

 

[sand_man]

The lights on the ethernet port are interesting, solid green and flashing orange above it. Full duplex? Maybe should try auto but still, it's not like my iperf test over wifi was any better... so that rules out faulty network card?

 

[sand_man]

So it's syncing 100mbit instead of gigabit. That won't work for 200mbit package. Do iperf test as if you on 100mbit line.

I ran the iperf the other day at 100mbit and it was around 2% packet loss.

Tonight....

 

[sand_man]

This feels like a configuration issue on Vumatel's side to me... but I always say that... It's like Paul and his Windows TCP limit...

 

[Bryn]

More issues?

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                          setup.ubnt.com -    0 |   88 |   88 |    0 |    0 |    3 |    0 |
|                   No response from host -  100 |   18 |    0 |    0 |    0 |    0 |    0 |
|                            192.168.10.5 -    0 |   88 |   88 |   22 |   35 |   42 |   31 |
|                            192.168.11.6 -    0 |   88 |   88 |   23 |   34 |   42 |   31 |
|            c4i-backbone.coolideas.co.za -    0 |   88 |   88 |   23 |   35 |   43 |   32 |
|                uy9-cust.coolideas.co.za -    0 |   88 |   88 |   44 |   80 |  276 |   74 |
|               u13m-cust.coolideas.co.za -    0 |   88 |   88 |   43 |   71 |  176 |   50 |
|               u139-cust.coolideas.co.za -    0 |   88 |   88 |   64 |  200 |  410 |   71 |
|                      google.jinx.net.za -    6 |   72 |   68 |    0 |  175 |  398 |   94 |
|                           209.85.251.74 -    4 |   76 |   73 |    0 |  179 |  340 |  147 |
|                           209.85.249.71 -    8 |   68 |   63 |    0 |  279 |  468 |  148 |
|                mba01s08-in-f4.1e100.net -    6 |   72 |   68 |    0 |  160 |  322 |   99 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Has PBCool or anyone confirming what's going on?

 

[StoneCold]

Meh...so sad that I can't watch the boks game in anything higher than Low quality at the moment without buffering like a mothertrucker. Going to switch accounts at half time and see if it makes a difference.

 

[wingnut771]

Meh...so sad that I can't watch the boks game in anything higher than Low quality at the moment without buffering like a mothertrucker. Going to switch accounts at half time and see if it makes a difference.

Playing fine here.

 

[StoneCold]

Playing fine here.

You on Vumatel or Openserve? I'm on the latter...

 

[wingnut771]

You on Vumatel or Openserve? I'm on the latter...

On Rain LTE.

Waiting for Vuma.

 

[StoneCold]

On Rain LTE.

Waiting for Vuma.

Ah. I have Rain LTE too....but going to do an account swop first and see if that helps.

 

[moms]

Meh...so sad that I can't watch the boks game in anything higher than Low quality at the moment without buffering like a mothertrucker. Going to switch accounts at half time and see if it makes a difference.

I think its dstv I couldnt watch the united game in 1080p kept on buffering had to lower it to 720p

 

[StoneCold]

I think its dstv I couldnt watch the united game in 1080p kept on buffering had to lower it to 720p

Had mine on 720p without issues, but as soon as 7:30 hit, I had to go down to 360p.

 

[Fjorko]

Mine playing fine on 1080p this time around just a pittty the boks are now playing k@k.

 

[StoneCold]

Mine playing fine on 1080p this time around just a pittty the boks are now playing k@k.

Definitely an issue on my side / area here in Bloem then. But then again.. I swopped to my Vox fatpipe account now and can stream it without any issues in 1080p. This is really getting tedious now, paying R1500 a month for uncapped, but I have to resort to a capped account to be able to watch something in prime time.

 

[image132]

Connecting to host queen.cisp.co.za, port 17001
Reverse mode, remote host queen.cisp.co.za is sending
[ 4] local 192.168.1.247 port 60322 connected to 62.233.65.195 port 17001
iperf3: OUT OF ORDER - incoming packet = 1143 and received packet = 1147 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1144 and received packet = 1147 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 1145 and received packet = 1148 AND SP = 4
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 9.71 MBytes 81.4 Mbits/sec 0.149 ms 27/1267 (2.1%)
[ 4] 1.00-2.00 sec 9.43 MBytes 79.1 Mbits/sec 0.130 ms 14/1221 (1.1%)
iperf3: OUT OF ORDER - incoming packet = 2313 and received packet = 2604 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 2314 and received packet = 2604 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 2315 and received packet = 2604 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 2316 and received packet = 2604 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 2317 and received packet = 2604 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 2318 and received packet = 2604 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 2319 and received packet = 2604 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 2320 and received packet = 2606 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 2321 and received packet = 2606 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 2322 and received packet = 2606 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 2323 and received packet = 2606 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 2324 and received packet = 2606 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 2325 and received packet = 2606 AND SP = 4
iperf3: OUT OF ORDER - incoming packet = 2326 and received packet = 2606 AND SP = 4
[ 4] 2.00-3.00 sec 9.64 MBytes 80.9 Mbits/sec 0.138 ms 1/1221 (0.082%)
[ 4] 3.00-4.00 sec 9.54 MBytes 80.0 Mbits/sec 0.113 ms 0/1221 (0%)
[ 4] 4.00-5.00 sec 9.52 MBytes 79.9 Mbits/sec 0.138 ms 1/1220 (0.082%)
[ 4] 5.00-6.00 sec 9.52 MBytes 79.8 Mbits/sec 0.158 ms 3/1221 (0.25%)
[ 4] 6.00-7.00 sec 9.54 MBytes 80.0 Mbits/sec 0.141 ms 0/1221 (0%)
[ 4] 7.00-8.00 sec 9.52 MBytes 79.8 Mbits/sec 0.163 ms 2/1220 (0.16%)
[ 4] 8.00-9.00 sec 9.48 MBytes 79.5 Mbits/sec 0.180 ms 8/1221 (0.66%)
[ 4] 9.00-10.00 sec 9.52 MBytes 79.9 Mbits/sec 0.159 ms 3/1221 (0.25%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 97.1 MBytes 81.5 Mbits/sec 0.164 ms 59/12430 (0.47%)
[ 4] Sent 12430 datagrams
[SUM] 0.0-10.0 sec 17 datagrams received out-of-order

iperf Done.

Are you not supposed to get packets out of order with iperf?

 

[KantSnyer]

Definitely an issue on my side / area here in Bloem then. But then again.. I swopped to my Vox fatpipe account now and can stream it without any issues in 1080p. This is really getting tedious now, paying R1500 a month for uncapped, but I have to resort to a capped account to be able to watch something in prime time.

Pings have been bad most of the day today, if this is indeed an OpenServe issue why are there no complaints from users on other ISP's?

 

[sand_man]

3 times tonight I've downloaded the Nvidia drivers (on different machines) and 3 times tonight the download has tanked at 99.98% complete... This actually happened to me yesterday before the ONT swap out so it's not ONT related...

 

[StoneCold]

Pings have been bad most of the day today, if this is indeed an OpenServe issue why are there no complaints from users on other ISP's?

Good point that you're making. I don't know any more. I opened a ticket earlier tonight during half time of the boks game. Will do the necessary tests and see if anything happens....

 

[VegOtter]

Pings have been bad most of the day today, if this is indeed an OpenServe issue why are there no complaints from users on other ISP's?

That is because it is an OpenServe and CoolIdeas issue. Cannot play games in the evenings at all because the ping fluctuates terribly. During day it runs 100%, evenings is a lost cause.
Reason why I say it is OpenServe and CoolIdeas is because for the last week I've had to play on a pre-paid Afrihost account where the ping runs constantly between 180-190ms.