Looney
Executive Member
I give up man, I don't know how to get this to work.
South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
Please provide me your ticket number for this, I have made myself quite available for escalations.Fiber fiber fiber! The number one ISP, bullshit. For over a month I have received shitty connection. I gave them the benefit of the doubt and left it alone for a while. Then it continued this way, then I submitted a ticket on their site via the client zone.
No response a couple days later, now I’m busy I don’t have time to run after a ISP and phone in and bitch to them.
I expect a response as these guys are voted number one? I mean what’s the point of the ticketing system if they do not respond? What if my internet was down? I called into the useless call center which has done absolutely nothing so far, and that made me decide to post a thread. I want to tarnish their name, why boast number one if I receive service like this???? PLEASE DONT FALL FOR THEIR CRAP.
Who can recommend a new ISP? Cool ideas is not for the best service or connection.
Watch the YouTube video, my internet buffers on YouTube, Netflix quality degrades to the lowest, things don’t load. They bill me for a 50mb line, yet I upgraded to a 100mb line. Their call center is utterly useless, waiting on the phone, debit orders don’t come off, just a bad experience. My speed test has not gotten above 40 in the passed month. Cable or WiFi, all their agents ask is please do speed test with cable please, after I stated that I use a cable all the time. My speed tests have been getting around 5-20mb in average.
Mine this morning... Totally unimpressed... If you have time to burn maybe you could test via your CI account?
It looks like yours has gotten worse?Iperf.... utter crap....
Microsoft Windows [Version 10.0.17763.134]
(c) 2018 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>iperf3.exe -R -u -b 160M -p 17001 -c queen.cisp.co.za
Connecting to host queen.cisp.co.za, port 17001
Reverse mode, remote host queen.cisp.co.za is sending
[ 4] local 192.168.1.105 port 64940 connected to 62.233.65.195 port 17001
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-1.00 sec 1.80 MBytes 15.0 Mbits/sec 0.121 ms 2295/2525 (91%)
[ 4] 1.00-2.00 sec 792 KBytes 6.49 Mbits/sec 0.171 ms 2342/2441 (96%)
[ 4] 2.00-3.00 sec 800 KBytes 6.56 Mbits/sec 0.098 ms 2342/2442 (96%)
[ 4] 3.00-4.00 sec 792 KBytes 6.48 Mbits/sec 0.118 ms 2342/2441 (96%)
[ 4] 4.00-5.00 sec 800 KBytes 6.55 Mbits/sec 0.115 ms 2341/2441 (96%)
[ 4] 5.00-6.00 sec 800 KBytes 6.56 Mbits/sec 0.338 ms 2342/2442 (96%)
[ 4] 6.00-7.00 sec 800 KBytes 6.55 Mbits/sec 0.131 ms 2341/2441 (96%)
[ 4] 7.00-8.00 sec 800 KBytes 6.56 Mbits/sec 0.131 ms 2342/2442 (96%)
[ 4] 8.00-9.00 sec 800 KBytes 6.55 Mbits/sec 0.184 ms 2341/2441 (96%)
[ 4] 9.00-10.00 sec 800 KBytes 6.55 Mbits/sec 0.196 ms 2341/2441 (96%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 195 MBytes 163 Mbits/sec 0.150 ms 23744/24888 (95%)
[ 4] Sent 24888 datagrams
iperf Done.
C:\WINDOWS\system32>iperf3.exe -u -b 160M -p 17001 -c queen.cisp.co.za
Connecting to host queen.cisp.co.za, port 17001
[ 4] local 192.168.1.105 port 59423 connected to 62.233.65.195 port 17001
[ ID] Interval Transfer Bandwidth Total Datagrams
[ 4] 0.00-1.00 sec 18.2 MBytes 152 Mbits/sec 2326
[ 4] 1.00-2.00 sec 19.0 MBytes 159 Mbits/sec 2432
[ 4] 2.00-3.00 sec 19.2 MBytes 161 Mbits/sec 2452
[ 4] 3.00-4.00 sec 19.0 MBytes 159 Mbits/sec 2428
[ 4] 4.00-5.00 sec 19.6 MBytes 164 Mbits/sec 2511
[ 4] 5.00-6.00 sec 18.6 MBytes 156 Mbits/sec 2376
[ 4] 6.00-7.00 sec 18.9 MBytes 159 Mbits/sec 2425
[ 4] 7.00-8.00 sec 19.1 MBytes 161 Mbits/sec 2451
[ 4] 8.00-9.00 sec 19.1 MBytes 160 Mbits/sec 2442
[ 4] 9.00-10.00 sec 19.1 MBytes 160 Mbits/sec 2442
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Jitter Lost/Total Datagrams
[ 4] 0.00-10.00 sec 190 MBytes 159 Mbits/sec 1.276 ms 21040/24262 (87%)
[ 4] Sent 24262 datagrams
iperf Done.
C:\WINDOWS\system32>iperf3.exe -R -b 160M -p 17001 -c queen.cisp.co.za
Connecting to host queen.cisp.co.za, port 17001
Reverse mode, remote host queen.cisp.co.za is sending
[ 4] local 192.168.1.105 port 60205 connected to 62.233.65.195 port 17001
[ ID] Interval Transfer Bandwidth
[ 4] 0.00-1.00 sec 633 KBytes 5.18 Mbits/sec
[ 4] 1.00-2.00 sec 762 KBytes 6.24 Mbits/sec
[ 4] 2.00-3.00 sec 776 KBytes 6.35 Mbits/sec
[ 4] 3.00-4.00 sec 790 KBytes 6.49 Mbits/sec
[ 4] 4.00-5.00 sec 793 KBytes 6.48 Mbits/sec
[ 4] 5.00-6.00 sec 810 KBytes 6.64 Mbits/sec
[ 4] 6.00-7.00 sec 821 KBytes 6.73 Mbits/sec
[ 4] 7.00-8.00 sec 830 KBytes 6.81 Mbits/sec
[ 4] 8.00-9.00 sec 984 KBytes 8.06 Mbits/sec
[ 4] 9.00-10.00 sec 945 KBytes 7.74 Mbits/sec
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Retr
[ 4] 0.00-10.00 sec 8.63 MBytes 7.24 Mbits/sec 118 sender
[ 4] 0.00-10.00 sec 8.20 MBytes 6.88 Mbits/sec receiver
iperf Done.
C:\WINDOWS\system32>iperf3.exe -b 160M -p 17001 -c queen.cisp.co.za
Connecting to host queen.cisp.co.za, port 17001
[ 4] local 192.168.1.105 port 60247 connected to 62.233.65.195 port 17001
[ ID] Interval Transfer Bandwidth
[ 4] 0.00-1.00 sec 384 KBytes 3.15 Mbits/sec
[ 4] 1.00-2.00 sec 1.50 MBytes 12.6 Mbits/sec
[ 4] 2.00-3.00 sec 1.50 MBytes 12.6 Mbits/sec
[ 4] 3.00-4.00 sec 1.38 MBytes 11.5 Mbits/sec
[ 4] 4.00-5.00 sec 1.25 MBytes 10.5 Mbits/sec
[ 4] 5.00-6.00 sec 1.50 MBytes 12.6 Mbits/sec
[ 4] 6.00-7.00 sec 1.50 MBytes 12.6 Mbits/sec
[ 4] 7.00-8.00 sec 1.38 MBytes 11.5 Mbits/sec
[ 4] 8.00-9.00 sec 1.38 MBytes 11.5 Mbits/sec
[ 4] 9.00-10.00 sec 1.50 MBytes 12.6 Mbits/sec
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth
[ 4] 0.00-10.00 sec 13.2 MBytes 11.1 Mbits/sec sender
[ 4] 0.00-10.00 sec 13.2 MBytes 11.1 Mbits/sec receiver
iperf Done.
C:\WINDOWS\system32>
Coincided with the the ONT swap!! How??It looks like yours has gotten worse?
Just download your content dude... That 14gb file, coming down at full line speed, would take 4 minutes to pull...I give up man, I don't know how to get this to work.
Just download your content dude... That 14gb file, coming down at full line speed, would take 4 minutes to pull...
Delete once done dude...Haha, I don't have the HDD space to download every movie/series.
https://www.macobserver.com/tmo/answers/how-to-test-speed-home-network-iperfWhats the command to run an Iperf test on Mac?
C:\Applications\iperf-3.1.3-win64>iperf3.exe -R -b 80m -p 17001 -c queen.cisp.co
.za
Connecting to host queen.cisp.co.za, port 17001
Reverse mode, remote host queen.cisp.co.za is sending
[ 4] local 192.168.1.5 port 63159 connected to 62.233.65.195 port 17001
[ ID] Interval Transfer Bandwidth
[ 4] 0.00-1.00 sec 354 KBytes 2.90 Mbits/sec
[ 4] 1.00-2.00 sec 413 KBytes 3.39 Mbits/sec
[ 4] 2.00-3.00 sec 509 KBytes 4.17 Mbits/sec
[ 4] 3.00-4.00 sec 460 KBytes 3.77 Mbits/sec
[ 4] 4.00-5.00 sec 449 KBytes 3.67 Mbits/sec
[ 4] 5.00-6.00 sec 453 KBytes 3.71 Mbits/sec
[ 4] 6.00-7.00 sec 467 KBytes 3.82 Mbits/sec
[ 4] 7.00-8.00 sec 478 KBytes 3.92 Mbits/sec
[ 4] 8.00-9.00 sec 422 KBytes 3.46 Mbits/sec
[ 4] 9.00-10.00 sec 430 KBytes 3.52 Mbits/sec
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth Retr
[ 4] 0.00-10.00 sec 4.97 MBytes 4.17 Mbits/sec 130 sender
[ 4] 0.00-10.00 sec 4.46 MBytes 3.74 Mbits/sec receiver
iperf Done.
C:\Applications\iperf-3.1.3-win64>iperf3.exe -b 80m -p 17001 -c queen.cisp.co.za
Connecting to host queen.cisp.co.za, port 17001
[ 4] local 192.168.1.5 port 63161 connected to 62.233.65.195 port 17001
[ ID] Interval Transfer Bandwidth
[ 4] 0.00-1.00 sec 384 KBytes 3.15 Mbits/sec
[ 4] 1.00-2.00 sec 1.62 MBytes 13.6 Mbits/sec
[ 4] 2.00-3.00 sec 1.50 MBytes 12.6 Mbits/sec
[ 4] 3.00-4.00 sec 1.75 MBytes 14.7 Mbits/sec
[ 4] 4.00-5.00 sec 1.50 MBytes 12.6 Mbits/sec
[ 4] 5.00-6.00 sec 1.75 MBytes 14.7 Mbits/sec
[ 4] 6.00-7.00 sec 1.50 MBytes 12.6 Mbits/sec
[ 4] 7.00-8.00 sec 1.75 MBytes 14.7 Mbits/sec
[ 4] 8.00-9.00 sec 1.50 MBytes 12.6 Mbits/sec
[ 4] 9.00-10.00 sec 1.75 MBytes 14.7 Mbits/sec
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bandwidth
[ 4] 0.00-10.00 sec 15.0 MBytes 12.6 Mbits/sec sender
[ 4] 0.00-10.00 sec 15.0 MBytes 12.6 Mbits/sec receiver
iperf Done.
Ok I have no idea what this means. Can someone tell me if this is good or bad.
iperf3 -R -u -b 160M -p 17001 -c queen.cisp.co.za
Connecting to host queen.cisp.co.za, port 17001
Reverse mode, remote host queen.cisp.co.za is sending
[ 7] local 192.168.2.150 port 64790 connected to 62.233.65.195 port 17001
[ ID] Interval Transfer Bitrate Jitter Lost/Total Datagrams
[ 7] 0.00-1.00 sec 16.6 MBytes 139 Mbits/sec 0.117 ms 1805/14002 (13%)
[ 7] 1.00-2.00 sec 19.1 MBytes 160 Mbits/sec 0.060 ms 2/14014 (0.014%)
[ 7] 2.00-3.00 sec 19.1 MBytes 160 Mbits/sec 0.098 ms 0/14001 (0%)
[ 7] 3.00-4.00 sec 19.1 MBytes 160 Mbits/sec 0.113 ms 5/13995 (0.036%)
[ 7] 4.00-5.00 sec 19.1 MBytes 160 Mbits/sec 0.083 ms 1/14007 (0.0071%)
[ 7] 5.00-6.00 sec 19.1 MBytes 160 Mbits/sec 0.095 ms 1/14016 (0.0071%)
[ 7] 6.00-7.00 sec 19.1 MBytes 160 Mbits/sec 0.096 ms 0/14005 (0%)
[ 7] 7.00-8.00 sec 19.1 MBytes 160 Mbits/sec 0.092 ms 6/14007 (0.043%)
[ 7] 8.00-9.00 sec 19.1 MBytes 160 Mbits/sec 0.134 ms 1/13996 (0.0071%)
[ 7] 9.00-10.00 sec 19.1 MBytes 160 Mbits/sec 0.051 ms 0/14004 (0%)
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval Transfer Bitrate Jitter Lost/Total Datagrams
[ 7] 0.00-10.17 sec 194 MBytes 160 Mbits/sec 0.000 ms 0/142388 (0%) sender
[SUM] 0.0-10.2 sec 41 datagrams received out-of-order
[ 7] 0.00-10.00 sec 188 MBytes 158 Mbits/sec 0.051 ms 1821/140047 (1.3%) receiver
iperf Done.
Yeah, decent. Nothing wrong! The higher the percentage the greater the packet loss...
It does matter yeah, 160M is good... 80M if you on 100Mbps line, 40M on a 50Mbps line, etc etcAm I suppose to do 160M or 180M, or doesn't it matter?
It does matter yeah, 160M is good... 80M if you on 100Mbps line, 40M on a 50Mbps line, etc etc