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John Tempus

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Not quite, some JNB users would use that route if it's closest, IE anything from Teracos side, anything closer to JINX would route that way.
Fair enough. :)

Just couldn't manage to hit that route over any testing aside from coolideas fibre account so thought it were somewhat isolated.
 

Tinuva

The Magician
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8,682
Yes.

Code:
:~$ traceroute www.cisp.co.za
traceroute to www.cisp.co.za (154.0.13.95), 30 hops max, 60 byte packets
 1  192.168.56.1 (192.168.56.1)  0.316 ms  0.312 ms  0.308 ms
 2  196.36.198.1 (196.36.198.1)  0.843 ms  1.083 ms  1.079 ms
 3  196.26.0.68 (196.26.0.68)  1.074 ms  1.137 ms  2.053 ms
 4  c3t-backbone.coolideas.co.za (154.0.1.137)  0.711 ms  0.709 ms  0.702 ms
 5  c4i-backbone.coolideas.co.za (154.0.2.162)  0.787 ms  1.030 ms  1.016 ms
 6  u2n3-cust.coolideas.co.za (154.0.13.95)  1.090 ms  2.446 ms  2.323 ms
Although this server on very different IP than most hetzner servers. Its ancient.
 

John Tempus

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From Cape Town it looks like this to cisp.co.za, thats not the concern with packetloss though but here you go. Not sure why hop5 timeout but there is no packetloss to cisp.co.za.

Tracing route to cisp.co.za [154.0.13.95]
over a maximum of 30 hops:

1
2
3 1 ms <1 ms <1 ms c3h-backbone.coolideas.co.za [154.0.1.125]
4 1 ms 1 ms 1 ms cd-backbone.coolideas.co.za [154.0.1.13]
5 * * * Request timed out.
6 21 ms 21 ms 20 ms c3x-backbone.coolideas.co.za [154.0.1.141]
7 22 ms 22 ms 22 ms c1t-backbone.coolideas.co.za [154.0.1.65]
8 21 ms 21 ms 21 ms c4i-backbone.coolideas.co.za [154.0.2.162]
9 23 ms 22 ms 22 ms cisp.co.za [154.0.13.95]
 

waylander

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From Cape Town it looks like this to cisp.co.za, thats not the concern with packetloss though but here you go. Not sure why hop5 timeout but there is no packetloss to cisp.co.za.

Tracing route to cisp.co.za [154.0.13.95]
over a maximum of 30 hops:

1
2
3 1 ms <1 ms <1 ms c3h-backbone.coolideas.co.za [154.0.1.125]
4 1 ms 1 ms 1 ms cd-backbone.coolideas.co.za [154.0.1.13]
5 * * * Request timed out.
6 21 ms 21 ms 20 ms c3x-backbone.coolideas.co.za [154.0.1.141]
7 22 ms 22 ms 22 ms c1t-backbone.coolideas.co.za [154.0.1.65]
8 21 ms 21 ms 21 ms c4i-backbone.coolideas.co.za [154.0.2.162]
9 23 ms 22 ms 22 ms cisp.co.za [154.0.13.95]
That timeout is fine, just a device that doesn't want to be seen.

Rest looks fine
 

PBCool

Cool Ideas
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Joined
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Messages
6,546
Yes.

Code:
:~$ traceroute www.cisp.co.za
traceroute to www.cisp.co.za (154.0.13.95), 30 hops max, 60 byte packets
 1  192.168.56.1 (192.168.56.1)  0.316 ms  0.312 ms  0.308 ms
 2  196.36.198.1 (196.36.198.1)  0.843 ms  1.083 ms  1.079 ms
 3  196.26.0.68 (196.26.0.68)  1.074 ms  1.137 ms  2.053 ms
 4  c3t-backbone.coolideas.co.za (154.0.1.137)  0.711 ms  0.709 ms  0.702 ms
 5  c4i-backbone.coolideas.co.za (154.0.2.162)  0.787 ms  1.030 ms  1.016 ms
 6  u2n3-cust.coolideas.co.za (154.0.13.95)  1.090 ms  2.446 ms  2.323 ms
Although this server on very different IP than most hetzner servers. Its ancient.
Well this asymmetric routing might be half the issue.
 

Spartaniz

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Any of you guys having issues with Netflix stream quality? Im on CISPs 100/100 package; streaming at 480±less than 720. It's horrible.

Edit: Fast.com shows me getting 360Kbps..
 
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John Tempus

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Any of you guys having issues with Netflix stream quality? Im on CISPs 100/100 package; streaming at 480±less than 720. It's horrible.

Edit: Fast.com shows me getting 360Kbps..
Capetown. fast.com shows flat 100 for my 100/10 so no issue.
 

PBCool

Cool Ideas
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Messages
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Any of you guys having issues with Netflix stream quality? Im on CISPs 100/100 package; streaming at 480±less than 720. It's horrible.

Edit: Fast.com shows me getting 360Kbps..
What happens with a normal speedtest and obviously over cable?
 

jacof

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Which server is this?
This is your ookla speedtest server in Randburg. the same one we have been doing test for weeks against. it came back up and the jitter ping is still down. seems there is an issue on your network or on that server as all the pings drop from around the world. I still have the sensor running and got a notification when it failed.
 

PBCool

Cool Ideas
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This is your ookla speedtest server in Randburg. the same one we have been doing test for weeks against. it came back up and the jitter ping is still down. seems there is an issue on your network or on that server as all the pings drop from around the world. I still have the sensor running and got a notification when it failed.
Yeap was a router failure in the hosting portion, first we did a firmware upgrade which resolved the issue for a few hours but then the issue returned. The device was replaced this morning.
 

DWJ

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Feb 9, 2015
Messages
68
@PBCool , logged a ticket for my RICA documents and also to check why my debit order has not gone off yet, #COOL-20170904-34122 thanks!

Edit:
Ticket answered, waiting for the debit order to go off this morning as per feedback received.
 
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requiem

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May 10, 2009
Messages
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Logged a ticket last week, no response.

Not very impressed with the level of service
 
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