Cool Ideas Fibre ISP - Feedback

Status
Not open for further replies.
I just saw that you can choose Telkom as an Isp on vumatel for the same price as cool ideas(20/2)..Didnt know it was possible..is this a new thing?
 
STORMERSFAN said:
I just saw that you can choose Telkom as an Isp on vumatel for the same price as cool ideas(20/2)..Didnt know it was possible..is this a new thing?
Click to expand...

Not as far as I know. Telkom has always been offering Telkom ISP on Vumatel.
 
cavedog said:
Not as far as I know. Telkom has always been offering Telkom ISP on Vumatel.
Click to expand...
Didnt know that..thought Telkom was only on openserve..guys are in our complex promoting it..one of the perks if u get 3 gigs of mobile data:)..but eish telkom..
 
STORMERSFAN said:
Didnt know that..thought Telkom was only on openserve..guys are in our complex promoting it..one of the perks if u get 3 gigs of mobile data:)..but eish telkom..
Click to expand...

Yeah I remember a little while back people were making fun saying finally rid of Telkom and Openserve with Vumatel then chooses Telkom ISP on Vumatel. :laugh:
 
MDE said:
I hope it does, but probably wont :(
Click to expand...

I live in hope man, I need some light at the end of the tunnel. Maybe since they have the engineering team out they'll look down here too?

STORMERSFAN said:
Didnt know that..thought Telkom was only on openserve..guys are in our complex promoting it..one of the perks if u get 3 gigs of mobile data:)..but eish telkom..
Click to expand...

They aren't the company they once were, that's for sure. I suspect competition has done what competition always does forced them to pull up their socks. I remember a while back a friend of mine got openserve fiber installed at his place so he asked the guy installing it "So is this going to be as sh** as I remember telkom copper?" so the guy replies "This will be nothing like how copper was, this is going to be proper internet." To this day he's never had an issue.
 
Internet is sad this evening. Whopping 19.34Mbps to CoolIdeas Randburg server. Steam download earlier limping along at 3MBps peak. Speedtest to local server (Vox) in Cape Town 48.45Mbps - all while getting billed for a 200/200 connection.
 
Wow, getting 1.64MB/sec on a Battle.net download. Glad I splashed out for the 200/200 Mbps line.

Edit: Hilarous - I hooked up my VDSL modem and am getting faster speeds.
 
Last edited:
@PBCool - I reconnected and got shunted onto the 102.132.xxx range, and now my latency to London is garbage again. How do I get back?
 
Octotel in Walmer Estate, 100/100 Line.

To Local Cpt server:
8003618461.png


To London Coreix:
8003621363.png


Also watching a twitch stream at 1080p60fps no buffering. AFAIK the internet here has been pretty spot on for around 7-8 months now, other than a few random disconnects.
 
Octotel 100/25. Claremont/Southern Suburbs

Johannesburg (Vodacom) Single-Threaded:

8003574809.png


London (Coreix) Single-Threaded:

8003579986.png


MTR to lmns.cisp.co.za (CISP JHB server):

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.asus.com - 0 | 102 | 102 | 0 | 0 | 0 | 0 |
| 154.0.0.246 - 2 | 98 | 97 | 0 | 0 | 2 | 0 |
| 154.0.4.161 - 0 | 102 | 102 | 0 | 0 | 2 | 1 |
| 154.0.1.245 - 0 | 102 | 102 | 18 | 19 | 21 | 18 |
| 154.0.3.113 - 3 | 94 | 92 | 18 | 19 | 22 | 19 |
| 154.0.1.254 - 3 | 94 | 92 | 18 | 19 | 24 | 19 |
|________________________________________________|______|______|______|______|______|______|

Just for fun I decided to include a real world example today. This is what I get if I set my steam to download from London:

31 Jan Steam UK 921PM.jpg
 
Octotel Southern Suburbs. My international is completed fokked. Anyone else?

Edit: Pings to UK 220 with timeouts.
 
Increased international latency, huh CISP? Can't even stay CONNECTED to Battle.net, nevermind see my latency.

If this continues, I'm out.
 
Seeyou said:
Increased international latency, huh CISP? Can't even stay CONNECTED to Battle.net, nevermind see my latency.

If this continues, I'm out.
Click to expand...

My internet was perfectly fine 20 mins ago, so as much as I'd love to jump on the hate bandwagon this is new for me.
 
@zolly @Seeyou

Not sure if you guys are aware but last communication from CISP about Octotel they asked us to fill this excel sheet out whenever you experience issues (for me its every night so every night I add a new line) so that CISP can build a case for Octotel. Even if its just once please try do it, I really want internet sorted out here:

https://docs.google.com/spreadsheets/d/16rzVo64z-rP2qMAEil5LwqTgqEGGPxBEgp-0XUew1Pk/edit#gid=0

Myself and @MDE have already been at work on it and as you can see Octotel makes up a large portion of the complaints.

*EDIT If you are only having issues tonight to the UK it might be related to the maintenance on WACS. https://coolzone.cisp.co.za/index.php?rp=/announcements/775/Cool-Ideas---International-Traffic.html
The excel sheet is more for people like me who have issues everyday.
 
Last edited:
  • Like
Reactions: zll
image132 said:
@zolly @Seeyou

Not sure if you guys are aware but last communication from CISP about Octotel they asked us to fill this excel sheet out whenever you experience issues (for me its every night so every night I add a new line) so that CISP can build a case for Octotel. Even if its just once please try do it, I really want internet sorted out here:

*EDIT iI you are only having issues tonight to the UK it might be related to the maintenance on WACS. https://coolzone.cisp.co.za/index.php?rp=/announcements/775/Cool-Ideas---International-Traffic.html
The excel sheet is more for people like me who have issues everyday.
Click to expand...

I've been seeing slowdowns at night, but it hasn't impacted as much because I'm either gaming which only requires low latency to EU, or streaming Netflix/Youtube which are both locally hosted, so I haven't reported an issue. Just filled in the spreadsheet now though, and I'll start monitoring in the evenings now to contribute. It's clear there is an issue, tonight may have been exacerbated by WACS.
 
Seeyou said:
I've been seeing slowdowns at night, but it hasn't impacted as much because I'm either gaming which only requires low latency to EU, or streaming Netflix/Youtube which are both locally hosted, so I haven't reported an issue. Just filled in the spreadsheet now though, and I'll start monitoring in the evenings now to contribute. It's clear there is an issue, tonight may have been exacerbated by WACS.
Click to expand...

Yeah. I'm in the same boat. I don't really mind not getting full line speed during peak hours as long as my ping is stable, and it within the last hour it just went to absolute ****.

Is WACS busted?
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X