Cool Ideas Fibre ISP - Feedback

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On my Remix Mini wifi, screenshots from speednet app, first one multithread, second one single. vodafone london, sorry tried to crop it, so a bit of a mess.
Screenshot_2019-02-02-21-27-18.pngScreenshot_2019-02-02-21-31-15.png
 
ok ... here is vodafone UK

8009190933.png


and here is vodafone romania

8009196782.png


i thought packet loss with going further out ... but now im stumped
 
joeline said:
On my Remix Mini wifi, screenshots from speednet app, first one multithread, second one single. vodafone london, sorry tried to crop it, so a bit of a mess.
View attachment 614666View attachment 614668
Click to expand...

Glad to hear your issues are sorted. Your streaming good too? Your upload still looks a bit wonky.

adamr said:
ok ... here is vodafone UK

8009190933.png


and here is vodafone romania

8009196782.png


i thought packet loss with going further out ... but now im stumped
Click to expand...

ha ha ha. Good find. Did not expect that :ROFL:

8009214492.png

8009216534.png
 
image132 said:
Glad to hear your issues are sorted. Your streaming good too? Your upload still looks a bit wonky.

Streaming is perfect for the first time in weeks. I have logged a ticket about that upload speed in the beginning of December already. Maybe Octotel really did work on the network and they will fix that too. Now I hope they will do the southern suburbs as quickly as possible.
Click to expand...
 
PBCool said:
So some feedback from Octotel is that they use a portion of Cape Town city's fibre network for backhaul and some of it is congested. It was supposed to be upgraded this week but there was some complication. It is apparently going to be done Any day now. As soon as I have further feedback I will update.
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Not to be funny but that sounds like a lame excuse from their side. “Any day now” what do they mean by that? When the moon and sun align and we’ve all stood by the fire singing “cumbaya”
 
20/20 line speed, tests done at 12:15 am 03/02/2019 (off-peak hours)

Local:

8009402914.png


International:

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ArtyLoop said:
Not to be funny but that sounds like a lame excuse from their side. “Any day now” what do they mean by that? When the moon and sun align and we’ve all stood by the fire singing “cumbaya”
Click to expand...

LOL! Sorry, that was funny!
 
joeline said:
Streaming is perfect for the first time in weeks. I have logged a ticket about that upload speed in the beginning of December already. Maybe Octotel really did work on the network and they will fix that too. Now I hope they will do the southern suburbs as quickly as possible.
Click to expand...

Finally some good news.

Although the cynic in me is saying wait and see tonight since Sunday is always the most congested day of the week.
 
Anyone's internet just die? Mines completely dead - 10 minutes and counting.

So tired of this unstable crap.
 
Yup mine is dead too here in Cape Town. Cool ideas has gone to ****. Can anyone recommend a more stable ISP? I'll even pay more to end this bullshit.
 
@PBCool do coolideas shape traffic

see my steam downloads are maxed
d27685439746d38651fab9286da5e24f.jpg


YouTube steaming is also fine
6c47cacacf1c8521deb9056d56e8b88d.jpg


but then torrents are maxed at 50mbps (5000k) this off torrents with high seed ratio
e5dd22ebf63f5064b3f8e8a6754ddd2e.jpg


http download tests are also dismal
158200314fa27099468988bcd1390bfe.jpg


ping test show no packet loss and trace routes appear fine

I did buy an uncapped unshaped product and that's what I expect. if this is not sorted and because it's only been since Thursday afternoon that I have singed up I would want a full refund including the connection fee. highly disappointed
 
Markd said:
Yup mine is dead too here in Cape Town. Cool ideas has gone to ****. Can anyone recommend a more stable ISP? I'll even pay more to end this bullshit.
Click to expand...
Neighbour across the road still has internet, Vox.
 
Mine has also been fine.

CISP + Octotel

*EDIT

Speeds are pretty par for the course:

London (Coreix) Multi-Threaded:
8010318122.png


London (Coreix) Single-Threaded:
8010319602.png
 
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adamr said:
sip
Click to expand...

torrents are fine ... used Ubuntu torrent file and am getting 10.5mbit/s so will accept that as being ok (84 megs)

streaming is fine on both YouTube and Netflix

steam downloads are also ok

but http downloads ... certainly this is some setting with the ISP in terms of my profile. Really don't feel now there is a fault per say but rather but some sort of issue on the http protocol ... maybe I'm lucky to have shaping on that protocol
 
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