Cool Ideas Fibre ISP - Feedback

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ArtyLoop said:
nyaa.si is blocked presently.
Loads fine via VPN or via Tor Browser
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Are you sure you don't have a config problem some where?
b88fd1868d410f12f4ecdec7f94f2603.jpg
 
xrapidx said:
Are you sure you don't have a config problem some where?
b88fd1868d410f12f4ecdec7f94f2603.jpg
Click to expand...
Explain to me this... why the hell does stuff break when I haven't logged into the router in over 22 days prior to try and troubleshoot this very site not loading
I have had this exact problem with other ISPs before..
 
cavedog said:
+1

Supersonic on Openserve with 1.1.1.1 load that website fine without any issues. @ArtyLoop Did you ty to change your DNS to Google or Cloudflare
Click to expand...
Changed DNS twice- changed it back to what it was. It is currently 8.8.8.8 and now, as if by magic, it works. I didn't change anything from the point when it wasn't working except the DNS. I didn't disconnect the PPPoE session either.
At the time I couldn't access the site, traceroute failed too, but now it seems to work.
So I am sorry then for saying the site is blocked, but my god, the internet here is utter crap, worse than the worst I've ever experienced with Telkom LTE.
I am at the point where I am considering borrowing a router from my parents until the ADSL is installed.
 
ArtyLoop said:
Changed DNS twice- changed it back to what it was. It is currently 8.8.8.8 and now, as if by magic, it works. I didn't change anything from the point when it wasn't working except the DNS. I didn't disconnect the PPPoE session eith
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Any connection problems at the moment? That doesn't seem right for a 20mb fibre line, Catch up, Netflix nothing even loads.
 

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I have no idea what is going on... what I do know is- my internet was down, twice today, Down, as is dead as a doornail
 
ryanrich said:
Once again sorry to the guys having crap, but don’t say CISP is a bad ISP because of your crappy fibre network. 7 months and counting of perfect service for me and now in fact my services are even faster than ever.
...
Obviously everyone’s experience determines their opinion, but mine is still that CISP rocks!
Click to expand...

Likewise. Cape Town, Vumatel, on a 200/20 account. Sure, sometimes speed tests show half that bandwidth for download, but (after 3 months) I've never had any reason to reach out to support. Recent posts here might create the impression that CISP are letting users down, but my (incomplete) view of things is that they're still trying as hard as ever, but being let down by e.g. Octotel.
 
adamr said:
it's escalated to metro fibre. Bit of a crappy first experience ..
http downloading of software programs etc are slow ... just hope they can sort out
Click to expand...
The best bet i have found for this is to use FDM "Free Download Manager" lets those overseas downloads pump
 
@PBCool Any ETA as to when OS is upgrading your capcity in Cape Town? Never seen a night as bad as tonight where I actually can't stream twitch at all.
 
Daily 9pm check in.

Octotel 100/25. Cape Town, Southern Suburbs, Claremont.

Johannesburg (Vodacom) Multi-Threaded:
8011362366.png


Johannesburg (Vodacom) Single-Threaded:
8011364238.png


London (Coreix) Multi-Threaded:
8011366257.png


London (Coreix) Single-Threaded:
8011368182.png


Can't even manage 1mb to London tonight.

MTR to lmns.cisp.co.za

Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                         router.asus.com -    0 |  101 |  101 |    0 |    0 |    0 |    0 |
|                             154.0.0.246 -    0 |  101 |  101 |    0 |    0 |    2 |    1 |
|                             154.0.4.161 -    0 |  101 |  101 |    0 |    2 |  157 |    1 |
|                              154.0.1.61 -    2 |   97 |   96 |   18 |   19 |   21 |   19 |
|                             154.0.3.113 -    4 |   90 |   87 |   18 |   19 |   22 |   20 |
|                             154.0.1.254 -    3 |   94 |   92 |   19 |   20 |   25 |   19 |
|________________________________________________|______|______|______|______|______|______|

Packet loss is back. This is backed up by iperf tests.

*EDIT

Twitch is only pulling 180-200KB/s. Obviously useless.

3rd Twitch 935PM.jpg
 
Last edited:
Phinix said:
@PBCool Something is very wrong at the moment. Getting 60ms average to 192.168.11.6 when it is normally 3ms
Click to expand...

Nothing wrong here. Cape Town, Brackenfell, Vuma trenched, 200/200

Pinging 192.168.11.6 with 32 bytes of data:
Reply from 192.168.11.6: bytes=32 time=2ms TTL=60
Reply from 192.168.11.6: bytes=32 time=1ms TTL=60
Reply from 192.168.11.6: bytes=32 time=1ms TTL=60
Reply from 192.168.11.6: bytes=32 time=1ms TTL=60

Ping statistics for 192.168.11.6:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 2ms, Average = 1ms


|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.lan - 0 | 2 | 2 | 0 | 0 | 0 | 0 |
| 155.93.252.1 - 0 | 2 | 2 | 2 | 3 | 5 | 5 |
| 154.0.1.125 - 0 | 2 | 2 | 1 | 1 | 1 | 1 |
| 154.0.1.13 - 0 | 2 | 2 | 1 | 1 | 1 | 1 |
| 192.168.11.6 - 0 | 2 | 2 | 1 | 1 | 1 | 1 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 
jannier said:
Nothing wrong here. Cape Town, Brackenfell, Vuma trenched, 200/200

Pinging 192.168.11.6 with 32 bytes of data:
Reply from 192.168.11.6: bytes=32 time=2ms TTL=60
Reply from 192.168.11.6: bytes=32 time=1ms TTL=60
Reply from 192.168.11.6: bytes=32 time=1ms TTL=60
Reply from 192.168.11.6: bytes=32 time=1ms TTL=60

Ping statistics for 192.168.11.6:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 2ms, Average = 1ms


|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.lan - 0 | 2 | 2 | 0 | 0 | 0 | 0 |
| 155.93.252.1 - 0 | 2 | 2 | 2 | 3 | 5 | 5 |
| 154.0.1.125 - 0 | 2 | 2 | 1 | 1 | 1 | 1 |
| 154.0.1.13 - 0 | 2 | 2 | 1 | 1 | 1 | 1 |
| 192.168.11.6 - 0 | 2 | 2 | 1 | 1 | 1 | 1 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Click to expand...

I should have prefaced that by saying this is an OS issue. Just never seen it impact this badly before.
 
I think my OS issues earlier might have been with my MiBox, seems like a restart sorted it out. Can stream Twitch in 1080p without any issues at the moment. Will keep monitoring but seems everything is back to normal :)
 
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